Crestron DM-NVX-E30 Product Manual

Crestron DM-NVX-E30 Product Manual

Network av encoders/decoders
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DM NVX™ Network AV
Encoders/Decoders
DM-NVX-E30
DM-NVX-D30
DM-NVX-E30C
DM-NVX-D30C
Product Manual
Crestron Electronics, Inc.

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Summary of Contents for Crestron DM-NVX-E30

  • Page 1 DM NVX™ Network AV Encoders/Decoders DM-NVX-E30 DM-NVX-D30 DM-NVX-E30C DM-NVX-D30C Product Manual Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
  • Page 3: Table Of Contents

    Physical Description ........................2 DM-NVX-E30 and DM-NVX-D30 ......................2 Front Panel, DM-NVX-E30 ........................ 2 Front Panel, DM-NVX-D30 ....................... 3 Rear Panel, DM-NVX-E30 and DM-NVX-D30 ................4 DM-NVX-E30C ............................5 DM-NVX-D30C ............................6 Configuration and Status ......................7 DMF-CI-8 Chassis Details ........................7 Using the Web Interface ........................
  • Page 4 HDCP 2.2 Compliance....................... 22 IGMP Snooping .......................... 23 Troubleshooting ......................... 25 Appendix: Device Discovery ..................... 27 ii • Contents Product Manual – DOC. 8425A...
  • Page 5: Introduction

    DM-NVX-D30(C) devices consist of the DM-NVX-D30 surface-mountable endpoint and the DM-NVX-D30C card, which function as decoders (receivers) only. Compact in design, the DM-NVX-E30 and DM-NVX-D30 are designed to fit in various locations, for example, behind a flat panel display. The DM-NVX-E30C and DM-NVX-D30C are designed to occupy the DMF-CI-8 card chassis.
  • Page 6: Physical Description

    The HDMI connection requires an appropriate adapter or interface cable to accommodate a DVI or Dual-Mode DisplayPort signal. CBL-HD-DVI interface cables are sold separately. Device control via CEC (Consumer Electronics Control) requires the use of a Crestron 3-Series® or later control system.
  • Page 7: Front Panel, Dm-Nvx-D30

    The HDMI connection requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI interface cables are sold separately. Device control via CEC requires the use of a Crestron 3-Series or later control system. Product Manual – DOC. 8425A...
  • Page 8: Rear Panel, Dm-Nvx-E30 And Dm-Nvx-D30

     Bidirectional RS-232 port;* Up to 115.2k baud, hardware and software handshaking support Device control via RS-232 and IR requires the use of a Crestron 3-Series or later control system. ∗ 4 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 9: Dm-Nvx-E30C

    The LAN port must connect to a 1000BASE-T switch in order to stream network video. Device control via CEC requires the use of a Crestron 3-Series or later control system. The HDMI connection requires an appropriate adapter or interface cable to accommodate a DVI or Dual-Mode DisplayPort signal.
  • Page 10: Dm-Nvx-D30C

    The LAN port must connect to a 1000BASE-T switch in order to stream network video. Device control via CEC requires the use of a Crestron 3-Series or later control system. The HDMI connection requires an appropriate adapter or interface cable to accommodate a DVI signal.
  • Page 11: Configuration And Status

    DSCP (Differentiated Services Code Point) • EDID (Extended Display Identification Data) • Subscriptions • 7.1 surround sound audio • Analog audio output • Crestron XiO Cloud™ service connection • Enterprise-grade security • Fan control • Automatic firmware update • DMF-CI-8 Chassis Details NOTE: DMF-CI-8 chassis details apply to the DM-NVX-E30C and DM-NVX-D30C only.
  • Page 12: Using Simpl Windows

    View DM NVX Director appliance information on the Status page. The DM NVX Director section displays the following information: DM NVX Director hostname • Domain name, number, and slot number to which the DM NVX device is assigned • 8 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 13: Stream Statistics

    For additional information, refer to the online help of the web interface. NOTE: The bit rate of the stream appears on the Stream page of the DM-NVX-D30 and DM-NVX-D30C only. Stream Page - Statistics Configuration Product Manual – DOC. 8425A DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders • 9...
  • Page 14: Using Simpl Windows

    Using SIMPL Windows For the DM-NVX-E30 and DM-NVX-E30C, configure stream statistics in Slot-01: Stream Transmit. For the DM-NVX-D30 and DM-NVX-D30C, configure stream statistics in Slot-02: Stream Receive. Trigger the <StatisticsEnabled> digital input join to enable the reporting of statistics. To disable statistics, trigger the <StatisticsDisabled>...
  • Page 15: Using Simpl Windows

    (1 to 255). 3. Using the top-level programming slot, trigger the <AutomaticInitiationEnabled> digital input join. The stream automatically restarts. For additional information, refer to the SIMPL Windows help file. Product Manual – DOC. 8425A DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders • 11...
  • Page 16: Dscp (Differentiated Services Code Point)

    DSCP (Differentiated Services Code Point) NOTE: DSCP configuration is applicable to the DM-NVX-E30 and DM-NVX-E30C only. To implement Quality of Service (QoS), IP networks use the DSCP value. Within an IP packet header, the DSCP defines a value from 0 to 63 that maps to a certain traffic classification.
  • Page 17: Edid (Extended Display Identification Data)

    EDID (Extended Display Identification Data) NOTE: EDID configuration is applicable to the DM-NVX-E30 and DM-NVX-E30C only. EDID configuration allows management of the EDID that is to be sent to the upstream device connected to the HDMI input of the DM NVX device. If an EDID other than the default EDID is desired, use the web interface to configure the EDID.
  • Page 18: Subscriptions

    In the Available Streams section of the page, click Subscribe Checked or Subscribe for the encoders that are to be subscribed to the decoder. Subscriptions Page 14 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 19: Using Simpl Windows

    NOTE: The DM-NVX-D30 and DM-NVX-D30C cannot accept downmixed audio from a DM-NVX-351 or DM-NVX-351C transmitter. To configure 7.1 surround sound audio, set the desired EDID (refer to "EDID" on page 13). Product Manual – DOC. 8425A DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders • 15...
  • Page 20: Analog Audio Output

    Using SIMPL Windows Using the top-level programming slot for the DM NVX device, set the <AnalogAudioOutputVolume> analog input join to the desired volume. For additional information, refer to the SIMPL Windows help file. 16 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 21: Crestron Xio Cloud Service Connection

    Connection to the Crestron XiO Cloud service can be enabled or disabled using the web interface. Configure the connection to the Crestron XiO Cloud service on the Device page. In the Cloud Settings section of the page, set Cloud Configuration Service Connection to Enabled (default setting) or Disabled.
  • Page 22: Enterprise-Grade Security

    Configure IEEE 802.1X authentication in the 802.1x Configuration section of the Network page. For detailed information, refer to the online help of the web interface. Network Page – IEEE 802.1X Configuration 18 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 23: Authentication Management

    Configure authentication management in the Authentication Management section of the Device page. For detailed information, refer to the online help of the web interface. Device Page – Authentication Management Product Manual – DOC. 8425A DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders • 19...
  • Page 24: Fan Control

    The <FanControl_F> analog output join reports the fan mode of operation. The <FanStatus_F> analog output join reports the fan status. For additional information, refer to the SIMPL Windows help file. 20 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 25: Automatic Firmware Update

    A DM NXV device can be automatically updated with the latest firmware at scheduled intervals. To configure automatic firmware update: Using the Crestron Auto Update Tool, generate a manifest file (*. mft). The file is placed on an FTP (File Transfer Protocol) or SFTP (Secure File Transfer Protocol) server.
  • Page 26: Hdcp 2.2 Compliance

    HDCP matters only when the source demands HDCP. If the source demands • HDCP 2, then every device in the signal path must support HDCP 2. There are no issues related to HDCP 2 and cabling—all cables are compatible. • 22 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 27: Igmp Snooping

    (RFC 1112), there is a loss of information when forwarding solely on the destination MAC address. For example, IP addresses 224.0.0.123 and 239.128.0.123 and similar IP multicast addresses all map to MAC address 01-00-5e-00-00-7b for Ethernet. Product Manual – DOC. 8425A DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders • 23...
  • Page 28 If the network switch supports IGMP fast leave, enable the configuration at the • port, global, or VLAN level. If the network switch supports PIM snooping, enable the configuration to prevent • flooding IP multicast traffic toward multicast router (mrouter) ports. 24 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 29: Troubleshooting

    Troubleshooting The following table provides troubleshooting information. If further assistance is required, contact a Crestron customer service representative. DM NVX Encoder/Decoder Troubleshooting PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION(S) 4K60 4:4:4 2-channel non-HDR or The display device is not Configure the display device properly.
  • Page 30 On the Device page of the web interface, click the Restore button. • From the Tools menu in the Crestron Toolbox software, select Text Console and • issue the restore command. Power cycle the device 10 times. After the tenth power cycle, wait until the device •...
  • Page 31: Appendix: Device Discovery

    The security software running on the computer may send a program alert • regarding the attempt of the Crestron Toolbox software to connect to the network. Allow the connection so that the Device Discovery Tool can be used. The DM NVX device is discovered and is listed in the device list on the left side of the screen.
  • Page 32 The user name and password are case sensitive. 7. Click Sign In. The Status page of the DM NVX device opens. For additional information, refer to the online help of the web interface. 28 • DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders Product Manual – DOC. 8425A...
  • Page 33 This page is intentionally left blank. Product Manual – DOC. 8425A DM-NVX-E30(C)/DM-NVX-D30(C) Encoders/Decoders • 29...
  • Page 34 Crestron Electronics, Inc. Product Manual – DOC. 8425A 15 Volvo Drive, Rockleigh, NJ 07647 (2053136) Tel: 888.CRESTRON 05.19 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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