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Crestron DM-NVX-384 Product Manual

Crestron DM-NVX-384 Product Manual

Av-over-ip distribution platform
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Product Manual
DM NVX® AV-over-IP
Distribution Platform
Crestron Electronics, Inc.

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Summary of Contents for Crestron DM-NVX-384

  • Page 1 View this document in HTML crestron.com/docs/9496 Product Manual DM NVX® AV-over-IP Distribution Platform Crestron Electronics, Inc.
  • Page 2 States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Contents Overview Products DM-NVX-384 DM-NVX-384C Specifications DM-NVX-384 Specifications Product Specifications Dimension Drawings DM-NVX-384C Specifications Product Specifications Installation DM-NVX-384 Installation In the Box Mount the Device Connect the Device Observe the LED Indicators Reset the Device DM-NVX-384C Installation In the Box...
  • Page 4 Multicast Network Traffic Protocol Independent Multicast (PIM) Network Security Network Design Considerations System Installation Endpoint Installation Network Installation Crestron Service Provider Handoff Resources Crestron Support and Training Programmer and Developer Resources Product Certificates Related Documentation iv • Contents Product Manual — Doc. 9496A...

  • Page 5: Overview

    AES67 compatible devices. Products The following products are described in this product manual: DM-NVX-384 on page 2 DM-NVX-384C on page 8 Product Manual — Doc. 9496A DM NVX® AV-over-IP • 1...

  • Page 6: Dm-Nvx-384

    DM-NVX-384 The DM-NVX-384 is a compact DM NVX® AV-over-IP encoder/decoder designed to function as either a transmitter or receiver. Capable of handling a network AV installation of any size, the DM-NVX-384 includes features such as secure web-based control and management, a scaling HDMI output, video wall processing, an analog audio input or output, native AES67 transmit and receive capability, surround sound audio, support for copper and fiber-optic Ethernet connectivity, and USB 2.0 and KVM...
  • Page 7 Powered via PoE++ or optional power pack (sold separately) HDMI® and USB-C® 4x1 Input Switching The DM-NVX-384 includes two HDMI inputs and two USB-C inputs that comprise a 4x1 input switcher. When used as a decoder mounted behind a typical conference room display device, the HDMI input provides a convenient way to connect to a Crestron AirMedia®...
  • Page 8 HDMI input of a local display device, switcher, or other equipment. The built-in scaler ensures an optimal image, scaling the encoded source resolution up or down to match the native resolution of the display device. When the DM-NVX-384 is configured as an encoder, the HDMI output can be used to feed a local 1, 4 display, confidence monitor, or audio system.

  • Page 9: Breakaway Audio

    Copper and Fiber Ethernet Connectivity The DM-NVX-384 includes two RJ-45 1000BASE-T LAN ports (Ethernet ports 1 and 2) and one SFP port (Ethernet port 3). The SFP port enables connection to a fiber-optic network with the use of the appropriate Crestron SFP-1G Series transceiver module (sold separately).

  • Page 10: Device Control

    1. The minimum cable required for DM NVX over 1000BASE-T Ethernet (copper) is unshielded CAT5e. All Ethernet ports on the DM-NVX-384 are for connection to an Ethernet network or device. The Ethernet ports cannot be connected to the DM® ports of other Crestron DigitalMedia™ devices.
  • Page 11 8. Refer to the "Power" specifications section for approved powering options. 9. The DM-NVX-384 can be configured to accept the connection of a USB device or a USB host, not both. Crestron DM NVX products are engineered to deliver maximum compatibility with the widest possible range of USB products. Crestron does not guarantee that all USB products are compatible with DM NVX products.

  • Page 12: Dm-Nvx-384C

    DM-NVX-384C The DM-NVX-384C is a compact DM NVX® AV-over-IP encoder/decoder card that occupies one card slot in a DMF-CI-8 card chassis. The card is designed to function as either a transmitter or receiver in a high- density rack-mount installation. Capable of handling a network AV installation of any size, the DM-NVX-384C includes features such as secure web-based control and management, a scaling HDMI output, video wall processing, an analog audio input or output, native AES67 transmit and receive capability, surround sound audio, support for copper and fiber-optic Ethernet connectivity, and USB 2.0...
  • Page 13 Network port selection Automatic point-to-point connectivity Device control via CEC Easy setup via built-in web pages Compatibility with a Crestron® 3-Series® or later control system Streamlined management using DM NVX Director® virtual switching appliances .AV Framework™ technology support XiO Cloud® service support Crestron Home®...
  • Page 14 Enterprise-Grade Security Using advanced security features and protocols such as 802.1X authentication, Active Directory® credential management, AES-128 content encryption, PKI authentication, TLS, SSH, and HTTPS, a DM NVX system delivers a true enterprise-grade network AV solution engineered to fulfill demanding IT policies.
  • Page 15 AES67 support (via native support for Crestron DM NAX® Audio-over-IP technology) allows the selected audio source to be transmitted as a 2-channel AES67 source while another 2-channel AES67 audio stream is received from a Crestron DM NAX device or other AES67 capable device and combined with the video signal.
  • Page 16 Multichannel audio from one encoder cannot be combined with video from another encoder. 8. The DM-NVX-384C can be configured to accept the connection of a USB device or a USB host, not both. Crestron DM NVX products are engineered to deliver maximum compatibility with the widest possible range of USB products. Crestron does not guarantee that all USB products are compatible with DM NVX products.

  • Page 17: Specifications

    Specifications Refer to the following sections for the specifications of these DM NVX AV-over-IP devices: •   DM-NVX-384 Specifications •   DM-NVX-384C Specifications Product Manual — Doc. 9496A DM NVX® AV-over-IP • 13...

  • Page 18: Dm-Nvx-384 Specifications

    DM-NVX-384 Specifications Product specifications for the DM-NVX-384 are provided below. Product Specifications Encoding/Decoding Video Codec Encoder: Pixel Perfect Processing (default) or DM-NVX-D10/D20/D200 Series Decoder: Pixel Perfect Processing (default) or DM-NVX-E10/E20 Series Video Resolutions Up to 5120x2880 @30 Hz (5K Wide) or 5120x1440 @60 Hz (5K Super-Wide);...
  • Page 19 CIP, DHCP, SSL, TLS, SSH, SFTP (SSH File Transfer Protocol), IEEE 802.1X, IPv4, Active Directory authentication, variable Multicast TTL, HTTPS web browser setup and control, Crestron 3-Series or later control system integration USB 2.0 host or device signal extension and routing, Layer 2 or Layer 3 Product Manual —...
  • Page 20 Ethernet 2 (1) 8-pin RJ-45 connector, female; 100BASE-TX/1000BASE-T Ethernet port Ethernet 3 (1) SFP port; Accepts one Crestron SFP-1G Series transceiver module HDMI OUT (eARC) (1) HDMI Type A connector, female; HDMI digital video/audio output (DVI compatible NOTE: eARC connectivity will be enabled in a future firmware update.
  • Page 21 AUDIO I/O (1) 3-pin 3.5 mm detachable terminal block; Unbalanced stereo line-level audio input or output; Input Impedance: 24 kΩ; Maximum Input Level: 2Vrms; Output Impedance: 100 Ω; Maximum Output Level: 2Vrms IR 1-2 (1) 4-pin 3.5 mm detachable terminal block; Comprises (2) IR/Serial ports; IR output up to 1.1 MHz;...
  • Page 22 Notes: 1. In encoder mode, the stream type of the DM-NVX-384 must be set by using the web interface or a control system. The default setting is Pixel Perfect Processing for interoperability with DM NVX 4K60 4:4:4 decoders. For interoperability with a DM-NVX-D10, DM-NVX-D20, or DM-NVX-D200 decoder, the stream type of the DM-NVX-384 encoder must be set to DM-NVX-D10/D20/D200 Series.
  • Page 23 9. When PoE+ is used to power the DM-NVX-384, a maximum of 500mA is available to power both the USB HOST and USB HID ports. To prevent possible instability issues, it is recommended that the...

  • Page 24: Dimension Drawings

    Dimension Drawings 20 • DM NVX® AV-over-IP Product Manual — Doc. 9496A...

  • Page 25: Dm-Nvx-384C Specifications

    Switcher 4x1 in encoder mode (Two HDMI, Two USB-C), manual or auto-switching, breakaway audio, Crestron QuickSwitch HD™ technology; 5x1 in decoder mode (HDMI, Stream), manual or auto-switching, breakaway audio, Crestron QuickSwitch HD™ technology Scaler 4K60 4:4:4 video scaler with motion-adaptive deinterlacing, intelligent frame rate...
  • Page 26 CIP, DHCP, SSL, TLS, SSH, SFTP (SSH File Transfer Protocol), IEEE 802.1X, IPv4, Active Directory authentication, variable Multicast TTL, HTTPS web browser setup and control, Crestron 3-Series or later control system integration USB 2.0 host or device signal extension and routing, Layer 2 or Layer 3 HDMI HDCP 2.3, EDID, CEC...
  • Page 27 Ethernet 2 (1) 8-pin RJ-45 connector, female; 100BASE-TX/1000BASE-T Ethernet port Ethernet 3 (1) SFP port; Accepts one Crestron SFP-1G Series transceiver module HDMI OUT (eARC) (1) HDMI Type A connector, female; HDMI digital video/audio output (DVI compatible NOTE: eARC connectivity will be enabled in a future firmware update.
  • Page 28 Controls and Indicators (1) Green LED, indicates an online connection to a control system via Ethernet (1) Green LED, indicates unit is in encoder (transmitter) mode (1) Green LED, indicates unit is in decoder (receiver) mode Ethernet 1-3 (2) LEDs per port; Green indicates Ethernet links status;...
  • Page 29 7. The DM-NVX-384C can be configured to accept the connection of a USB device or a USB host, not both. Crestron DM NVX products are engineered to deliver maximum compatibility with the widest possible range of USB products. Crestron does not guarantee that all USB products are compatible with DM NVX products.

  • Page 30: Installation

    Installation Refer to the following sections for installation instructions for these DM NVX devices: •   DM-NVX-384 Installation •   DM-NVX-384C Installation 26 • DM NVX® AV-over-IP Product Manual — Doc. 9496A...

  • Page 31: Dm-Nvx-384 Installation

    DM-NVX-384 Installation Refer to the following sections to install the DM-NVX-384. In the Box on page 27 Mount the Device on page 28 Connect the Device on page 31 Observe the LED Indicators on page 32 Reset the Device on page 33 In the Box Qty.

  • Page 32: Mount The Device

    Mount the Device The DM-NVX-384 can be mounted onto a flat surface or rack rail. Mount to a Surface To mount the DM-NVX-384 to a surface: 1. Use the four included 04-40 1/4 in. Phillips head screws to attach the two included mounting brackets to the sides of the device.
  • Page 33 2. Using four appropriate mounting screws (not included), mount the device onto a flat surface such as a wall or the underside of a table. NOTE: Fan ventilation holes are provided on five sides of the device. If the installation necessitates that another object be positioned flush against the ventilation holes on one side of the device, leave a minimum clearance of 2 in.
  • Page 34 Mount to a Rack Rail The device can be mounted onto a front or rear rack rail. To mount the device: 1. Use two of the included 04-40 1/4 in. Phillips head screws to attach one of the included mounting brackets to a side panel of the device. 2.

  • Page 35: Connect The Device

    Connect the device as shown in the following illustrations. NOTES: The DM-NVX-384 provides three Ethernet ports. Ethernet port 1 is a 100BASE-TX/1000BASE-T port and a PoE++ powered device (PD) port. In order for the port to receive PoE++, it must be connected to PoE++ power sourcing equipment (PSE) such as a PoE++ compliant Ethernet switch or IEEE 802.3bt...

  • Page 36: Observe The Led Indicators

    Bottom Panel *Ethernet port 1 is a PoE++ powered device port. **eARC functionality is reserved for future use. Observe the LED Indicators Refer to the following table for information about the LED indicators on the device. LED Indicator Color Meaning Amber Power is applied to the device and the device is booting.

  • Page 37: Reset The Device

    CAUTION: These procedures should only be performed as a last resort to recover an unresponsive device. The factory restore procedure will clear certain device settings that cannot be recovered once the procedure is complete. Before performing this procedure, please contact Crestron True Blue Support via phone, email or chat as described at www.crestron.com/support.

  • Page 38: Dm-Nvx-384C Installation

    DM-NVX-384C Installation Refer to the following sections to install the DM-NVX-384C. In the Box on page 34 Install the Device into a DMF-CI-8 on page 34 Connect the Device on page 36 Observe the LED Indicators on page 36 Reset the Device on page 37 In the Box Qty.
  • Page 39 To install the card into a slot: 1. Use a #2 Phillips screwdriver (not included) or your fingers to loosen the two captive screws on the filler plate of an unused chassis slot, then remove the filler plate. 2. Carefully insert the card into the card guides of the slot, then push the card inward until it situates in the chassis backplane.

  • Page 40: Connect The Device

    The DM-NVX-384C provides three Ethernet ports. Ethernet ports 1 and 2 are 100BASE-TX/1000BASE-T ports. Ethernet port 3 is an SFP port, which connects to a fiber-optic network using the appropriate Crestron SFP-1G series transceiver module (sold separately). Refer to the...

  • Page 41: Reset The Device

    CAUTION: These procedures should only be performed as a last resort to recover an unresponsive device. The factory restore procedure will clear certain device settings that cannot be recovered once the procedure is complete. Before performing this procedure, please contact Crestron True Blue Support via phone, email or chat as described at www.crestron.com/support.

  • Page 42: Configuration

    Configuration This section provides information on configuring the following products: •   Configuration (DM-NVX-38X Models) 38 • DM NVX® AV-over-IP Product Manual — Doc. 9496A...

  • Page 43: Configuration (Dm-Nvx-38X Models)

    To access the web interface: 1. Enter the IP address of the DM NVX device into a web browser. NOTE: To obtain the IP address, use the Device Discovery Tool utility in Crestron Toolbox™ software or an IP scanner application. Product Manual — Doc. 9496A...
  • Page 44 2. If accessing the device for the first time, a prompt to create an administrator account will be displayed along with a DEVICE FIRST BOOT message. To create the first admin account: a. Enter a username in the Username field. b.
  • Page 45 Access the Web Interface with the Crestron Toolbox™ Application To access the web interface by opening a web browser from the Crestron Toolbox™ application: 1. Open the Crestron Toolbox application. 2. Select Device Discovery Tool from the Tools menu or select the Device Discovery Tool icon the toolbar.

  • Page 46: Action

    Action NOTE: Unless otherwise noted, this section applies to the following models: DM-NVX-384 DM-NVX-384C The Action drop-down menu is displayed at the top right side of the web interface and provides quick access to these common device functions: Save Changes on page 42...
  • Page 47 NOTE: Once the device is restored, it may have a new IP address. If reconnecting to the original address does not work, use the Device Discovery Tool in Crestron Toolbox software or an IP scanner application to find the device's new IP address.

  • Page 48: Update Firmware

    If the web interface is not accessible, the device can also be restored to factory default settings via a hardware-based procedure (refer to DM-NVX-384 Installation on page 27). Card-based DM NVX devices can also be restored from the front panel menu of the DMF-CI-8.
  • Page 49 The following certificate tabs are available in the Manage Certificates window: Root: The Root certificate is used by the DM NVX device to validate the network's authentication server. The device has a variety of Root certificates, self-signed by trusted CAs (Certificate Authorities) preloaded into the device.

  • Page 50: Delete Certificates

    3. Select + Browse. 4. Locate and select the file, then select Open. NOTE: If the selected certificate is a machine certificate, enter the password provided by the network administrator. 5. Select OK. This will add the certificate to the list in the Manage Certificates window, displaying the file name and expiration date.
  • Page 51 Manage EDIDs Select Manage EDIDs in the Action menu to open the Manage EDIDs window. Use this window to add, remove, or browse which EDIDs are available for the AV inputs and outputs of the DM NVX device. The default tab that will open in this window is the Default EDIDs tab. This tab is read only, and provides a list of all default EDIDs available on the DM NVX device as part of the firmware.
  • Page 52 The second tab available in this window is the User EDIDs tab. By default, the table will populate with No records found. 48 • DM NVX® AV-over-IP Product Manual — Doc. 9496A...
  • Page 53 To add a User EDID file: 1. Select + Add EDID at the top right of the table. The File Upload screen will appear. 2. Select + Browse. Locate the desired .cedid file, then select Upload to upload it to the DM NVX device.
  • Page 54 Manage Images (Receiver Mode Only) Select Manage Images in the Action menu to open the Manage Images window. Use this window to add or remove images that can be displayed as backgrounds for the on-screen display feature of the DM NVX device. To add an image: 1.

  • Page 55: Status

    Status NOTE: Unless otherwise noted, this section applies to the following models: DM-NVX-384 DM-NVX-384C The Status page is the first page displayed when opening the interface of the DM NVX device. It displays general information about the device (such as Model Name, Firmware Version, and Serial Number), current network settings (such as Host Name and IP Address), and the current status of the connectors on the device.
  • Page 56 Domain Name, and DNS Servers. By default, the host name of the device consists of the model name followed by the MAC address of the device. For example, DM-NVX-384-C44268000587. Select + Primary LAN to display additional information regarding the Ethernet port designated as the Primary LAN.
  • Page 57 NOTE: The Primary LAN port and other Ethernet port designations are assigned by the Port Selection feature. Refer to the Port Selection heading under Settings on page 57 for details on configuring the Port Selection feature. The USB accordion displays the USB Mode, Transport Mode, Automatic USB Pairing, Multiple Device Support, and Local Device ID of the device.
  • Page 58 DM NAX (AES67) Audio The DM NAX (AES67) Audio accordion displays information regarding the DM NAX (AES67) Transmit and DM NAX (AES67) Receive audio-over-IP (AoIP) signals. This accordion varies slightly depending if the device is in transmitter or receiver mode. The DM NAX (AES67) Audio Mode field will be under the DM NAX (AES67) Receive heading if the device is in receiver mode or under the DM NAX (AES67) Transmit heading if the device is in transmitter mode.

  • Page 59: Control System

    Control System The Control System accordion displays information regarding the connection between the DM NVX device and a control system. The displayed fields are: Encrypt Connection: Displays ON if the connection is encrypted or OFF if it is not. IP ID: Displays the IP ID of the DM NVX device in its IP table entry of the control system's IP table. Room ID: Displays the room ID of the DM NVX device in its IP table entry of the control system's IP table.
  • Page 60 Audio Format: Displays the audio format of the input signal. Audio Channels: Displays the number of audio channels in the input signal. The displayed fields for Outputs are: Name: Displays the name of the output. Sink Connected: Displays whether a sink (such as a display or projector) is connected to the output (Yes) or not (No).

  • Page 61: Settings

    Settings NOTE: Unless otherwise noted, this section applies to the following models: DM-NVX-384 DM-NVX-384C The Settings page enables configuration of the DM NVX device's settings. The Settings page can be accessed at any time by selecting the Settings tab of the interface.

  • Page 62: System Setup

    This setting must match on all DM NVX devices in a system to ensure compatibility. DM NVX devices are set to IGMPv2 operation by default. Crestron recommends leaving DM NVX systems set to IGMPv2 operation unless the network specifically requires IGMPv3. 58 • DM NVX® AV-over-IP...

  • Page 63: Cloud Settings

    Set the Control Lock toggle to the left to disable the lock, allowing the push buttons to control source routing and device modes. Cloud Settings The Cloud Settings section provides a toggle to enable or disable communication with the Crestron XiO Cloud® platform. Set the Cloud Configuration Service Connection toggle to the right to allow the DM NVX device to communicate with the XiO Cloud platform.

  • Page 64: Auto Update

    Configure the settings for the built-in RS-232 port of the device in the RS-232 Port Settings section. Baud Rate: Select the baud rate from the drop-down. Hardware Flow Control: Select the hardware flow control from the drop-down. Data Bits: Select the number of data bits from the drop-down. Parity: Select the parity from the drop-down.
  • Page 65 Custom URL Path text box, enter the path to a custom manifest file in the FTP or SFTP URL format. Use the Crestron Auto Update Tool to generate a custom manifest file, then store the file on an FTP (File Transfer Protocol) or SFTP (Secure File Transfer Protocol) server.
  • Page 66 3. In the Time (24hr Format) field, enter the current time in 24-hour format. Select Save Changes to save the settings. Select Revert from the Action drop-down menu to revert to the previous settings without saving. Discovery Config The Discovery Config section provides settings to customize how the DM NVX device and its streams can be discovered on the LAN.
  • Page 67 Fan Control (Receiver Mode Only) NOTE: This section is not available on card-based models. Select an option from the Fan Mode drop-down: Auto: The fan automatically turns on when either of these conditions are met: A video stream is present. The internal temperature of the device exceeds the normal operating range.
  • Page 68 Hostname, Domain, Primary Static DNS, and Secondary Static DNS. NOTE: By default, the host name of the device consists of the model name followed by the MAC address of the device. For example, DM-NVX-384-C44268000587. Primary LAN The Primary LAN subheading contains settings for DHCP, IP Address, Subnet Mask, and Default Gateway of the Ethernet adapter assigned as the Primary LAN via the Port Selection feature.
  • Page 69 Disabled: When DHCP is disabled, manually enter information in the following fields: Primary Static DNS: Enter a primary DNS IP address. Secondary Static DNS: Enter a secondary DNS IP address. IP Address: Enter a unique IP address for the Primary LAN port. Subnet Mask: Enter the subnet mask that is set on the network connected to the Primary LAN port.
  • Page 70 Image preview supports the maximum resolution of the source and scales the image while maintaining the aspect ratio. Images can be previewed in the DM NVX web interface and accessed remotely using a web browser. The images can also be previewed on a Crestron touch screen or third-party interface.
  • Page 71 The Generated Preview Images table lists the image previews. Type indicates the height of the image in pixels. File Name indicates the file name of the image in the following format: <base file name>_<vertical resolution>px.<extension> <base file name> is the prefix assigned to the image preview by the Base File Name field. If the default base file name of preview is changed, selecting the table updates the base name in the table.
  • Page 72 Enter a custom RTSP port in the RTSP Port field. Enter a custom TS port in the TS Port field. NOTE: Valid values for both custom port fields range from 1 to 65535. Crestron recommends using a custom port value greater than 10000.
  • Page 73 Custom DSCP: To implement Quality of Service (QoS), IP networks use Differentiated Services Code Point (DSCP) values. Within an IP packet header, the DSCP is a value from 0 to 63 that maps to a certain traffic classification. Based on IT department policies and network switch configurations, DSCP values are used to determine the treatment of specific packets in router queues, the routes of traffic flows, and per-hop behavior.
  • Page 74 Stream Settings (Receiver Mode) Sample Stream Settings (Receiver Mode) Configure the basic stream settings: Mode: Select either Receiver or Transmitter from the drop-down. Selecting a new mode requires a reboot of the device. Select Save Changes to apply the new mode and reboot the device. Device Name: Displays the name of the upstream DM NVX device.
  • Page 75 Image preview supports the maximum resolution of the source and scales the image while maintaining the aspect ratio. Images can be previewed in the DM NVX web interface and accessed remotely using a web browser. The images can also be previewed on a Crestron touch screen or third-party interface.
  • Page 76 With Custom Ports enabled: Enter a custom RTSP port in the RTSP Port field. NOTE: Valid values for the custom port field range from 1 to 65535. Crestron recommends using a custom port value greater than 10000. TS Port: Displays the default TS port value (4570).
  • Page 77 AES67. AES67 support allows a selected audio source to be transmitted as a 2-channel AES67 stream while another 2-channel AES67 audio stream is received from another AES67-capable device or Crestron DM NAX device. Use the DM NAX (AES67) Audio accordion to configure the DM NAX audio-over-IP transmit and receive streams of the DM NVX device.
  • Page 78 To configure the DM NAX (AES67) Transmit stream: 1. Select a stream addressing mode from the Mode drop-down: Automatic adds 1 to the outgoing video stream multicast address to generate the DM NAX transmit multicast address. For example, if the video multicast address is 239.8.0.1, the DM NAX (AES67) multicast address is automatically set to 239.8.0.2.

  • Page 79: Input Routing

    Routing Use the Routing accordion to configure the audio and video routing behavior of the DM NVX device's internal switcher, secondary audio stream, and DM NVX AV-over-IP receiver. Input Routing The Input Routing section provides settings relating to the internal video switcher and secondary audio stream of the device: Set the Automatic Input Routing toggle to the right to have the internal video switcher determine the active video source automatically by signal detection.
  • Page 80 The fields under the Video subheading refer specifically to video signal routing: The Active Video Source read-only field displays the name of the currently active video source. Use the Video Source drop-down to manually set an active video source from among None, HDMI 1, HDMI 2, USB C1, and USB C2.
  • Page 81 Use the Analog Audio Mode drop-down to select between Insert or Extract. In Insert mode, the analog audio connector will function as an input and the incoming audio signal can be selected as the Audio Source. In Extract mode, the analog audio connector will function as an output and will transmit the audio signal selected as Active Audio Source.
  • Page 82 Stream Routing (Receiver Mode Only) The Stream Routing section houses the routing matrix for audio, video, and USB signals that can be received over the network. NOTE: In order for the routing matrix to appear, at least one subscription must be added from the Subscriptions accordion.
  • Page 83 To route a USB signal to the DM NVX device, select the USB icon in that stream's matrix column. This icon is only available on USB-capable endpoints. To manage this independently of the AV-over-IP stream, the USB Follows Video toggle must be set to the right. To break a route, do one of the following: Select the icon for a given input to clear all routes from that input.
  • Page 84 To add a stream to the table, do either of the following: Select + Add Stream. A Manual Subscription window appears. Enter the multicast address of the stream in the Address field. Enter the device name of the transmitting device in the Name field. Select √...
  • Page 85 5. Select + Browse. Locate the .xml file, then select Upload to upload it to the DM NVX device. When the upload completes, the window will close and the interface will return to the Subscriptions accordion with the Subscribed Streams table filled out. Inputs The Inputs accordion contains EDID settings and individual input configuration options for the local input connectors on the DM NVX device.
  • Page 86 82 • DM NVX® AV-over-IP Product Manual — Doc. 9496A...
  • Page 87 Select the Settings tab to configure the available input settings for the HDMI input. The General accordion is open by default. Enter a friendly name for the input in the Name text entry field. Use the HDCP Receiver Capability drop-down to select Auto or a specific HDCP version. The Auto setting will set the HDCP level of the input to match the detected HDCP level of the source.
  • Page 88 Use the Select drop-down to apply a specific EDID file to the selected input. All built-in and custom EDIDs are available in this list. Refer to Action on page 42 for more information on loading custom EDIDs to this list. Use OK or Cancel to return to the Settings page.
  • Page 89 Select the Settings tab to configure the available input settings for the USB-C input. The General accordion is open by default. Enter a friendly name for the input in the Name text entry field. Use the HDCP Receiver Capability drop-down to select Auto or a specific HDCP version (HDCP 1.4 or HDCP 2.x).
  • Page 90 Select the EDID accordion to access EDID settings specific to the selected input. Use the Select drop-down to apply a specific EDID file to the selected input. All built-in and custom EDIDs are available in this list. Refer to Action on page 42 for more information on loading custom EDIDs to this list.
  • Page 91 Edit Output - Output Accordion (Transmitter Mode) The Output accordion is open by default. HDMI Output Settings Configure basic settings under the HDMI Output Setting subheading: Set the Disable Output toggle to the right to turn off the HDMI output. Set the toggle to the left to turn the HDMI output back on.
  • Page 92 Connected Display The Connected Display subheading contains read-only fields with the Sink Connected status, Manufacturer, and Name of the connected display. Select Save CEDID to download a .cedid file that can be loaded to this or other DM NVX devices. Refer to Action on page 42 for more information on loading custom EDID files.
  • Page 93 Analog Settings To adjust the Analog Audio Volume, do one of the following: Move the slider to the right to increase or left to decrease the volume. Use the arrows to increase or decrease the volume. Manually enter a volume value in the text entry field. The Analog Audio Volume is set to 0 dB by default.
  • Page 94 Once the Command Interface is selected, set the appropriate Power On and Power Off commands under their respective subheadings. RS-232 command strings may be available from the display manufacturer's documentation. Edit Output - Output Accordion (Receiver Mode) The Output accordion is open by default. HDMI Output Settings Configure basic settings under the HDMI Output Setting subheading: Set the Disable Output toggle to the right to turn off the HDMI output.
  • Page 95 NOTE: The options available in the Max Color Depth and Color Space Mode drop-downs may be limited by the resolution of the output signal. Refer to the maximum supported resolutions table in DM-NVX-384 Specifications on page 14 for information on supported depths and spaces at each maximum resolution.
  • Page 96 Use the Underscan drop-down to select an underscan percentage from between 0%, 2.5%, 5%, 7.5%, or Custom. Selecting 0% will maintain the size of the source image area relative to the full video resolution and will preserve the image aspect ratio. Selecting higher values will shrink the size of the source image within its resolution while still preserving its aspect ratio.
  • Page 97 Output Signal The Output Signal subheading contains read-only fields with information on the transmission status and resolution of the video output signal. Analog Settings To adjust the Analog Audio Volume, do one of the following: Move the slider to the right to increase or left to decrease the volume. Use the arrows to increase or decrease the volume.
  • Page 98 Layout Use the settings under the Layout subheading to manage the bezel compensation of the output signal and to enable video wall mode. The Bezel Compensation fields allow the output signal to compensate for the width of the bezels on the display to provide a more seamless appearance in video wall mode.
  • Page 99 3. Select the desired location for the current DM NVX device among the video wall by selecting its corresponding rectangle. In the image below, the DM NVX decoder being configured will output video to the top left display in an 8x8 video wall. 4.
  • Page 100 Automatic Display Power The Automatic Display Power subheading enables configuration of display power on and power off commands that are issued to the connected display when a video signal is detected or stops. Set the Automatic Power toggle to the right to enable display power commands. Select a Command Interface from the drop-down from among None, CEC, IR, and RS-232.
  • Page 101 To configure the Image Display settings: 1. Set the Background Image toggle to the right to display a background image on the connected display, and to make all the other settings in the accordion available for configuration. 2. Enter a value in the Time to wait after no video is detected field from 5 seconds to 65,535 seconds to determine how long the device will wait after input signal is no longer detected before displaying the background image.

  • Page 102: On Screen Display

    4. Select an option for Image Retrieval: From Local Device: Select this option if an image stored locally on the DM NVX device will be used as the background image. Select the desired image from the Image File drop-down. To load custom images to the DM NVX device, select Manage Images from the Edit Output window or from the Action menu.
  • Page 103 Use the USB accordion to configure USB-over-Ethernet settings for the DM NVX device. To configure USB routing, follow the steps below. These steps must be repeated on both devices in a given USB pairing for the two devices to pair successfully: 1.
  • Page 104 DM NVX device for each IR connector. Custom IR files can be generated via the Device Learner utility within Crestron Toolbox software. Each IR port can hold only one IR file at a time. IR files must be loaded to each port individually. 100 • DM NVX® AV-over-IP...

  • Page 105: Port Selection

    To upload an IR file to a given IR port: 1. Select Load IR File. 2. In the File Upload window that appears, select + Browse. 3. Locate and select the desired IR file, then select Open. The selected file name is displayed. 4.

  • Page 106: Test Pattern Generator

    To configure Port Selection: 1. Set the Port Selection toggle to the right to enable Port Selection. Set the toggle to the left to disable Port Selection. By default, Port Selection is disabled. 2. With Port Selection enabled: a. Select an Ethernet port from the Management drop-down to designate it to handle network traffic relating to device configuration and connection to a control system.
  • Page 107 To set a test pattern: 1. Use the Test Pattern drop-down to select an available pattern from among Off, SMPTE ColorBars, Black, White, Vertical Lines, Grid, Color Bars, Gray Gradient, RGB Gradient, and Frequency Adjust. Refer to the table below for a reference of each pattern. 2.
  • Page 108 White Vertical Lines Grid Color Bars 104 • DM NVX® AV-over-IP Product Manual — Doc. 9496A...
  • Page 109 Gray Gradient RGB Gradient Frequency Adjust Product Manual — Doc. 9496A DM NVX® AV-over-IP • 105...

  • Page 110: Security

    Security NOTE: Unless otherwise noted, this section applies to the following models: DM-NVX-384 DM-NVX-384C Select the Security tab to configure security for users and groups and to allow different levels of access to the DM NVX device functions. By default, security is disabled.
  • Page 111 To change the password for the current user account: 1. Select Change Current User Password. 2. In the Change Password dialog, enter the current password in the Current Password field, the new password in the Password field, and then re-enter the same new password in the Confirm Password field.
  • Page 112 To create a new user, select Create User. Create a New Local User To create a new local user: 1. Select Create User in the Users tab. 2. In the Create User dialog, enter the following: a. Enter a user name in the Name field. A valid user name can consist of alphanumeric characters (letters a-z, A-Z, numbers 0-9) and the underscore “_”...
  • Page 113 The fields displayed in the User Details window are: Name: Displays the name of the selected user. Active Directory User: Displays whether the user is an Active Directory user. Group: Displays group(s) the selected user is part of. Select OK to close the User Details window and return to the Users tab. Update User Details To update the details for an existing user: 1.
  • Page 114 NOTE: The Name field is a read-only field that displays the username for the selected user. To change a username, the user must be deleted and a new user must be added. Groups Select the Groups tab to view and edit group settings. The Groups tab can be used to add local and Active Directory groups, remove local and Active Directory groups, and preview information about a group.
  • Page 115 Existing groups are displayed in a table and the following information is provided for each group: Group Name: Displays the name of the group. AD Group: Displays whether the group requires authentication using Active Directory. Access Level: Displays the predefined access level assigned to the group (Administrator, Programmer, Operator, User, or Connect).

  • Page 116: Delete A Group

    Delete a Group Select the trashcan icon in the Actions column to delete a group. Select Yes when prompted to delete the group or No to cancel the deletion. When a group is deleted, users in the group are not removed from the device or Active Directory server. However, because a user’s access level is inherited from a group(s), users within the deleted group will lose access rights associated with the group.

  • Page 117: 802.1X Configuration

    802.1X Configuration NOTE: Unless otherwise noted, this section applies to the following models: DM-NVX-384 DM-NVX-384C DM NVX devices have built-in support for the 802.1X standard (an IEEE network standard designed to enhance the security of wireless and Ethernet LANs, relying on the exchange of messages between the device and the network's host, or authentication server), allowing communication with the authentication server and access to protected corporate networks.
  • Page 118 3. Do one of the following: a. If EAP-TLS Certificate was selected: Select Action/Manage Certificates to upload the required machine certificate. The machine certificate is an encrypted file that will be supplied by the network administrator, along with the certificate password. b.

  • Page 119: Av-Over-Ip Network Design

    Switching (MPLS). DM NVX network segments carry DM NVX multicast streams, DM NVX control, and ancillary traffic. The location of other Crestron network devices relative to network infrastructure must be determined. A decision must be made as to whether the devices are to coexist on the same network segment as the DM NVX segment or on another segment that has traversal capabilities to the DM NVX segment, but is...
  • Page 120 network segment if their bandwidth requirements are relative to the DM NVX endpoint bandwidth requirements. A DM NVX device can have several addresses: An IP address is required for control of the device and access to the web configuration interface and console. For the DM-NVX-352, DM-NVX-352C, DM-NVX-363, and DM-NVX-363C, an IP address for the Dante®...

  • Page 121: Network Topologies

    Network Segmentation Along Logical Boundaries Consideration must be given to blocking at both the switch level and the network design level. DM NVX network switches must have enough switch fabric bandwidth to support full nonblocking bidirectional gigabit bandwidth on all ports simultaneously. This is a common feature in enterprise-grade gigabit network switches, but it should not be assumed that a switch is nonblocking or is configured as nonblocking.

  • Page 122: Star

    core. The relationships between network switches and their interconnection to each other define the network’s topology. The following general rules apply for sizing network switches in terms of switch fabric nonblocking bandwidth: The network core must support a nonblocking bandwidth and port speed. Nonblocking core bandwidth is calculated as 1 Gbps multiplied by the total number of either encoder endpoints or decoder endpoints (whichever is lesser), plus the number of USB extenders.

  • Page 123: Daisy Chain

    Tree Topology Using Nonblocking Switches on a Core Network Daisy Chain Daisy chaining is appropriate for specific deployment applications such as video walls or jury boxes in which all displays receive the same video source as the first DM NVX endpoint in the chain. For video wall applications and any other application in which displays are near each other and share the same source, up to 16 endpoints can be daisy chained together.
  • Page 124 Daisy Chain Network Configuration for 12-Person Jury Box Due to limited bandwidth for audio and video, a USB host or device on a daisy chained endpoint is not recommended. For maximum flexibility and the ability to reconfigure video walls with multiple sources, connect DM NVX endpoints directly to switches rather than daisy chain the endpoints.

  • Page 125: Protocol Independent Multicast (Pim)

    the switch with the lowest numerical IP address on the network is typically the default. The default leave time for the querier (typically 125 seconds) is sufficient for a DM NVX network. Protocol Independent Multicast (PIM) Protocol Independent Multicast (PIM) is a family of multicast routing protocols for IP networks. PIM offers one-to-many and many-to-many distribution of data.

  • Page 126: Network Security

    PIM Multicast Routing Protocol for an IP Network Network Security Security requires the support of particular capabilities within all devices on the network. DM NVX networks employ the following security features: 802.1X authentication is used to ensure that devices on the network have been authorized by the network administration team.

  • Page 127: Network Design Considerations

    For additional information about deploying security with Crestron products, refer to the IP Considerations Guidelines for the IT Professional Design Guide Online Help Answer ID 5571. Network Design Considerations Consider and apply the following network design best practices: Use nonblocking Layer 3 switches with port-based QoS such as 802.1P with 802.1Q at all stages of the design.

  • Page 128: System Installation

    Disable IGMP Proxy functionality on Crestron control processors with routers to ensure that DM NVX multicast traffic does not interfere with the control processor. The CP3N, PRO3, and AV3 control processors, as well as DMPS3 presentation systems, should have IGMP Proxy functionality disabled when connected to the DM NVX network.
  • Page 129 Requirement for Serial or IR control, or both A Crestron touch panel can be linked through a spare LAN port on an endpoint. An audio input/output port can be repurposed to be a balanced line input for external analog audio input or for line output to a speaker system at the endpoint.

  • Page 130: Network Installation

    Use descriptive names for endpoints either through the DM NVX web interface or by replacing the default name in the Crestron Toolbox™ software. Do not rely on the default name or the Crestron IP ID. Physically secure the endpoint to a fixed point or rack to prevent movement over time. Secure all mounting points and mounting hardware for surfacemountable endpoints, card chassis, and card- based endpoints.

  • Page 131: Crestron Service Provider Handoff

    Crestron Service Provider Handoff Consult the Crestron Service Providers (CSPs) once the DM NVX network and endpoints are installed and interconnected. Typical activities of a CSP in a DM NVX installation may include the following: Writing appropriate control programs for controllers on the network...

  • Page 132: Product Certificates

    Resources The following resources are provided for the DM NVX® AV-over-IP. NOTE: You may need to provide your Crestron.com web account credentials when prompted to access some of the following resources. Crestron Support and Training Crestron True Blue Support Crestron Resource Library Crestron Online Help (OLH) Crestron Technical Institute (CTI) Portal...
  • Page 133 Crestron Electronics, Inc. Product Manual — Doc. 9496A 15 Volvo Drive, Rockleigh, NJ 07647 11/22/24 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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