Gasboy Islander PLUS Installation Manual page 124

Fault Probable Cause
No communication to nozzles (Wireless Gateway) (Continued)
Can't read the
vehicles and/or
no authorization
at the pumps
OrPT displays Incorrect OrPT
"No Host communication
Communication" and/or physical
message network setup
"Warning" signs Incorrect TLS
displayed for all communication
tanks on the and/or physical
SiteOmat Tank network setup
Status screen
110
Table 5-4. Communication Troubleshooting (Cont'd)
Checks
Check the
programming of the
WNRs
No communication to OrPT
Check the network
cable for activity on
5-port switch
Ping the OrPT to
confirm proper
settings in the
controller
No communication to the TLS
Ping the TLS from
controller (PuTTY)
Check network/RS-
232 port on the TLS
Corrective Action
3. Connect to the Wireless
Gateway through the 9-pin
serial port and open
Hyperterminal (115200, 8,
None, 1, None), reset the
Wireless Gateway and
follow the startup messages
to find the IP address.
1. If no activity on the LAN
port, check the cable and/or
change the port on the 5-port
switch
2. Reset the OrPT and follow
the main screen messages
for the IP address
3. Change the configuration of
the OrPT according to the
site setup (controller)
1. If no response to the ping
command from controller,
check the IP address of the
TLS. Contact the IT
department in cases where
there is no communication
to the unit (if connected over
the WAN)
2. Check the physical layer
(Ethernet cable) and port
activity to the TLS (if
connected over the LAN)
Islander PLUS Manual