Gasboy Islander PLUS Installation Manual page 114

Fault Probable Cause
Payment device Device was not
(card, key, tag, defined/incorrectly
Fuel Ring) is not defined in FHO
accepted
Device limit was
passed
Device was set as
Driver
Device is blocked
100
Table 5-1. Islander PLUS Troubleshooting (Cont'd)
Checks
Mechanic pump does not refuel (Continued)
1. Login into FHO as
2. Check that the device
3. Check device
4. Check that device
Verify that the device is
within the limits of its rule
1. Login into FHO and
2. Select the specific
1. Login into FHO and
2. Check the status of the
Fleet manager
is defined
parameters
rules does not limit
refueling
go Devices
Management
device and check if it
was configured as
Driver
go to Devices
Management
device in the Status
column in the Devices
grid
(blocked/unblocked)
Corrective Action
Define the device
parameters in FHO
properly
For testing only, remove
any rule associated to this
device
Change the device setting
to Vehicle
Change device status to
Unblocked
Islander PLUS Manual