4-10. Troubleshooting; 4-10.1. General; 4-10.3. Releasing Jammed Or Crumpled Paper; Table 4-3. Printer Troubleshooting - Gasboy Islander PLUS Installation Manual

16. If readability is still poor all over the receipt, or even part of it, repeat cleaning procedures with a
new Cleaning Card.

4-10. TROUBLESHOOTING

4-10.1. General

In case problems are detected after installation or during operation, repeat the installation
procedures.
4-10.2. Troubleshooting
The Printer indicates a faulty operation by means of its Leds on the front panel. Perform the
recommended corrective actions to troubleshooting the failure and to repair the unit
No. Failure Indication
1 Left-hand green Led
flickers constantly
2 Right-hand green Led
flickers constantly

4-10.3. Releasing Jammed or Crumpled Paper

This procedure applies when a paper is crumpled or jammed inside the printer. In this case the
printer is disabled and all actions should be performed manually. Use the following procedure to
release the paper.
Islander PLUS Manual
CAUTION
If the problem persists, contact Gasboy. Under no
circumstances, attempt to dismantle the printer. The
Printer Unit repair should be performed at Gasboy
laboratories only.

Table 4-3. Printer Troubleshooting

Probable Cause of Failure
The Printer Unit is stuck
The Printer Unit is stuck
See paragraph 5-2.3 for detailed troubleshooting
procedures.
NOTE
Recommended Corrective
Action
1. Check paper roll
2. Replace unit
1. Check paper roll
2. Replace unit
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