Gasboy Islander PLUS Installation Manual page 123

Fault Probable Cause
No communication to the pumps (8-port CommVerter) (Continued)
All pumps are Incorrect 8-port
showing CommVerter setup
"warning" signs
on the SiteOmat
Status screen
1. No
Can't read the
vehicles and/or
no authorization
at the pumps
2. Incorrect nozzle
Islander PLUS Manual
Table 5-4. Communication Troubleshooting
Checks
Check network
connectivity by
performing a "ping"
command locally or
remotely, through
PuTTY application
No communication to nozzles (Wireless Gateway)
Check the physical
communication
connection of the
to Wireless
Wireless Gateway to
Gateway
the local network (5-
port switch)
readers setup
Check the Wireless
Gateway network
settings
Corrective Action
2. Check the status of the
LEDs on the 8-port (upper
right corner of the board):
the first and the third LED
should be lit to confirm
power and network
connection, while second
LED should blink to confirm
network activity. The last
two LEDs (from left to
right) should be blinking
constantly, to confirm
communication with
controller
3. In cases where all LEDs are
lit periodically (every 30
seconds) the unit is resetting
due to connection loss to the
controller
4. Reset the IP and reconfigure
the Pump Server (PS) in
controller setup
1. If no activity on the LAN
port, check the cable and/or
change the port on the 5-port
switch
2. Remove the top cover to
access the Wireless Gateway
and check the status of the
LEDs
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