Emergency Call - Renault KANGOO 2021 Vehicle User Manual

EMERGENCY CALL

If the vehicle is equipped with it, the
emergency call system enables auto-
matic or manual calling of the emer-
gency services in the event of an ac-
cident or illness, in order to reduce the
emergency response time.
If you use the emergency call function
to report an accident which you have
witnessed, this implies stopping where
traffic conditions allow in order for the
emergency services to locate your ve-
hicle and therefore the location of the
reported accident.
In all cases, comply with local legisla-
tion.
Use the emergency call only in the
event of an emergency you are in-
volved in, if you witness an accident
or if you feel ill.
In the event of an acci-
dent, if the location and traf-
fic conditions permit, stay
close to the vehicle in order
to be able answer the call centre
quickly if necessary.
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2
1
1 System operation warning light:
– green: operational
(network available);
– off: non-operational
(network unavailable);
– red: operating
fault;
– green flashing: call in progress.
2 Automatic mode warning light;
3 SOS button;
4 Microphone;
5 Speaker.
3
4
5
A call is always made as follows:
– the call is set up with the emergency
services;
– send data related to the incident (ve-
hicle identification plate, local time
of the call, last positions, direction of
the vehicle) ;
– voice communication with the emer-
gency services;
– if necessary, emergency assistance
is called.
Emergency call has two modes:
– automatic mode;
– Manual mode.
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