Emergency Call - Renault EXPRESS 2021 Vehicle User Manual

EMERGENCY CALL

If the vehicle is equipped, the emer-
gency call system enables the emer-
gency services to be called (without
charge) automatically or manually in
the event of an accident or illness, in
order to reduce the time they take to
arrive on the scene.
If you use the emergency call function
to report an accident which you have
witnessed, this implies stopping where
traffic conditions allow in order for the
emergency services to locate your ve-
hicle and therefore the location of the
reported accident.
In all cases, comply with local legisla-
tion.
Use the emergency call only in the
event of an emergency you are in-
volved in, if you witness an accident
or if you feel ill.
In the event of an acci-
dent, if the location and traf-
fic conditions permit, stay
close to the vehicle in order
to be able answer the call centre
quickly if necessary.
(1/3)
1 System operation warning light:
– green: operational
(network available);
– off: non-operational
(network unavailable);
– red: operating
fault;
– green flashing: call in progress.
2 Automatic mode warning light;
3 SOS button;
4 Microphone;
5 Speaker.
3
2
1
4
A call is always made as follows:
– the call is set up with the emergency
– send data related to the incident (ve-
– voice communication with the emer-
– if necessary, emergency assistance
Emergency call has two modes:
– automatic mode;
– Manual mode.
5
services;
hicle identification plate, local time
of the call, last positions, direction of
the vehicle) ;
gency services;
is called.
2.47