Chapter 12 Troubleshooting; Network; Lte Usb Modem - Sony PXW-FX9 Setup Manual

12
Chapter

12.1. Network

12.1.1. 4G/LTE USB Modem
Problem: Cannot connect to network via modem.
Display or Message
Modem connection error icon is
displayed
Modem not connected to
network icon is displayed
Modem icon is not displayed
Modem signal strength icon is
displayed
Problem: Cannot access information from Network > Modem in the setup menu
Display or Message
Network > Modem > Modem1
Device Name is set to "---" in the
setup menu.
Network > Modem > Modem2
Device Name is set to "---" in the
setup menu.
Problem: Network > Modem in the setup menu is grayed out
Display or Message
Network > Modem in the setup
menu is grayed out
Troubleshooting
Reason & Solution
Cannot connect to carrier communication network.
Check that there is a SIM in the modem (see
Check that there is a carrier radio wave signal.
During startup.
Searching for carrier communication network.
Unable to connect to network.
Cannot detect USB modem device.
Check whether the modem is a supported model or not (see
Modem"
).
Modem is not working.
Check that Network > Modem > Setting in the setup menu is set to On (see

LTE USB Modem"

).
Network status icon indicator is not displayed.
Check that Monitoring > Display On/Off > Network Status in the setup menu is set to
On.
The network is connected properly.
Reason & Solution
Cannot detect USB modem device.
Check whether the modem is a supported model or not.
Check whether the modem is working properly or not (see
Check that the USB connector of the camcorder works with another USB device.
USB modem device is not attached.
Reason & Solution
An Extension Unit is not attached.
"3.1.1. 4G/LTE USB Modem"
51
).
"3.1.1. 4G/LTE USB
"3.1.1. 4G/
"3.1.1. 4G/LTE USB Modem"
).