Troubleshooting - Sony HANDYCAM DCR-SR40 Operating Manual

Troubleshooting
If yuu run into any problems using your camcurder, refer tu tile lk_llowing table to troubleshoot
them. If your problem persists, remove the power source and contact with your Sony dealer.
Note beforesendingyour camc0rderfor repair
• Your camcorder may be required to initiali/_ or cbnge the current hmd disk of the camcorder, depending
on the problem. In lhe e_ent of this, the d_aa slolvd on the hm'd disk will be deleted. Be sure to sa_e (b_lckup)
the data on the hm'd disk (see "Hmldycaln H_mdbook" (PDF)) on tile other media before _nding your
cmllcorder to repair. Wc camlot guarantee any loss of your hard disk data.
• During rcpair, we may check a minimum amount of data stored on tile hard disk in order to improve tile
condition. Howexer, your Sony dealer will neither copy nor saxe your datm
The camcorder does not operate even when the power is set to on.
• Remove the AC Adaptor fr()m the x_aUoutlet or rcmoxctile battel3' pack, then reconnect it d'ler
about one minute. If the functions still do not work, press the RESET button (p. 17) using a
sharp-pointed ohject. (If you press the RESET button, all settings are reset, except the Personal
Menu items.)
• The temperature of your camcorder is extremely high. Turn off your camcorder and leave it
fur a while in a cool place.
• The temperature of your camcorder is extremely low. With POWER switch turned on, leave
the camcorder fur a while. If you still cannot operate the camcorder, turn it off, taking it to a
warn/place. Leave the camcorder there fur a while, then turn on the camcorder.
Buttons do not work.
• During Easy Hand}cam operation, ax ailahlc buttons arc limited. Cancel Eas? Handycan/
operation. For details on Easy Handycan/operation, refer to Hall@cam Handbook" IPDF).
The power does not turn on.
• The hattcry pack is not attached to the c *uncorder. Attach a charged hattm 3' pack to tile c mncordcr
(p. lO).
• The battery pack is discharged or running low. Charge the battery pack (p.10).
• The plug of the AC Adaptor has been removed frum the wall outlet. Con nect it to the wall outlet
(p. 10).
• Set the camcorder onto the Handycam Station securely (p. 10).
The power abruptly turns off.
• When approximately five minutes ha_c elapsed while you do not operate your camcorder, the
camcorder is automatically turned off (A.SHUT OFF). Change the setting of [A.SHUT OFF],
or turn on the power again, or use the AC Adaptor.
• The battery pack is discharged or running low. Charge the battery pack (p.10).
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