Maintenance; Device Information - Avocent KVM over IP switch User Manual

6.5 Maintenance

6.5.1 Device Information

Board Summary
This section contains a summary with various information about this IP-KVM and it's current
firmware and allows you to reset the card. You may have a look at Figure 6-31 for an
example.
The Data file for support allows you to download the IP-KVM data file with specific support
information. This is an XML file with certain customized support information like the serial
number etc. You may send us this information together with a support request. It will help us
to locate and solve your reported problem.
Figure 6-31. Device Information
Figure 6-32. Connected Users
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8/16 PS/2 KVM over IP switch