Avocent Single port KVM over IP switch User Manual
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Avocent Single port KVM over IP switch User Manual

Avocent Single port KVM over IP switch User Manual

Single port kvm over ip switch user's manual
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Single port KVM over IP switch
Single Port
KVM over IP SWITCH
USER'S MANUAL
Rev 1.0
1

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  • Page 1 Single port KVM over IP switch Single Port KVM over IP SWITCH USER’S MANUAL Rev 1.0...

  • Page 2: Table Of Contents

    1. THE QUICK INSTALLATION GUIDE 2. INTRODUCTION When the sever is up and running When the server is dead Features Package contents Technical specifications System requirement Cable diagrams 3. HARDWARE INSTALLATION Operation overview Connecting IP- KVM to the host system Connecting IP- KVM to multi-port KVM switch Connecting External Reset/Power option 4.
  • Page 3 Remote Control 6.1.1 KVM Console 6.1.2 Remote Power 6.1.3 Telnet Console Virtual Media 6.2.1 Floppy Disk 6.2.2 CD ROM 6.2.3 Drive redirection 6.2.4 Options User Management 6.3.1 Change Password 6.3.2 Users And Groups KVM Settings 6.4.1 User Console 6.4.2 Power Control 6.4.3 Keyboard/Mouse 6.4.4 Video Device Settings...
  • Page 4 1. The quick installation guide Installation IP-KVM switch redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. IP-KVM switch can be used in a multi administrator and multi server environment as well. Besides, IP-KVM switch is a KVM switch, which can also be used with a local console.
  • Page 5 If this initial configuration doesn’t meet your local requirements, you need to do the initial IP configuration. Use one of the following ways: 1. Connect the enclosed NULL modem cable to the serial interface on the rear side. The serial interface needs to be adjusted with the parameters shown in table 1-2: Use a terminal software (e.g.
  • Page 6 supply a Java Runtime Environment version 1.1 or higher. However, it is strongly recommended to install Sun JVM 1.4. The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system. That means that both the keyboard and mouse can be used in the usual way.

  • Page 7: When The Server Is Dead

    2. Introduction Thank you for purchasing IP-KVM switch. IP-KVM switch can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. IP-KVM switch defines a new class of remote KVM access devices. IP-KVM switch combines digital remote KVM access via IP networks with comprehensive and integrated system management.

  • Page 8: Features

    Type of failure Hard disk failure Power cable detached, power supply failure CPU Controller, main board failure. CPU fan failure RAM failure Table 2-1:Host system failures and how they are detected. 2.3. Features Manage serves around the world KVM (keyboard, video, mouse) access over IP and analogous telephone line (modem needed). BIOS level access SSL encryption No impact on server or network performance...

  • Page 9: Technical Specifications

    2.5. Technical specifications Model No. Single port IP-KVM Switch PC Port Console Port PC Port Connector PS/2 Keyboard Mini Din 6 pin (All Female Types) PS/2 Mouse Mini Din 6 pin VGA HDDB 15 pin USB Type B receptacle Console Port Local Console: PS/2 Keyboard Mini Din 6 pin Connector (All Female Types)

  • Page 10: Cable Diagrams

    Single port KVM over IP switch 2.7. Cable diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable AT to PS/2 keyboard adapter: (Optional) Din 5 pins Male to Mini Din 6 pin Female...

  • Page 11: Operation Overview

    3. Hardware installation 3.1 Operation Overview Figure 3-1 shows the connections of IP-KVM switch to its host, to peripheral devices, to the power source and to the local area network. Administrator Single port IP-KVM IP Network Administrator IP-KVM switch redirects local keyboard, mouse, and video data to a remote administration console. All data is transmitted with the TCP/IP protocol family.
  • Page 12 Single port KVM over IP switch Step 2 Connect the monitor to the IP-KVM switch console side. Step 3 Connect the keyboard to the IP-KVM switch console side. Step 4 Connect the mouse to the IP-KVM switch console side. Step 5 Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the PC and the host of the IP-KVM switch.
  • Page 13 Step 8 (Option) Connect the type A connector of USB A-B cable to the USB port of the host system, while using remote mass storage control. USB type A plug of USB A-B cable to the computer. Step 8 Connect Ethernet and/or modem or both communication ports simultaneously, depending on how you want to access IP-KVM switch INTERNET Modem...
  • Page 14 IP-KVM switch. By the date of printing this manual supported options are: . Avocent.SPC1 800/1600 Sentry In-Line Power Module Leaning ePowerSwitch...

  • Page 15: Initial Configuration

    Configuration 4.1 Initial Configuration The IP-KVM switch's communication interfaces are all based on TCP/IP. It comes pre-configured with the IP configuration listed in Table 4-1 IP auto configuration IP-Address Net-mask Default-Gateway If the DHCP connection fails on boot up, the IP-KVM switch will not have an IP address.
  • Page 16 On the upper left corner, the MAC address of the IP-KVM switch is displayed. To detect the MAC address, manually, press the button “Refresh Devices”. The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the IP-KVM switch. If the IP-KVM switch is connected via USB, it is classified as an USB device and an appropriate drive letter is chosen for this device.

  • Page 17: Initial Configuration Via Serial Console

    4.1.2 Initial configuration via serial console Using a serial terminal, the IP-KVM switch has a serial line interface (host side). This connector is compliant with the RS 232 serial line standard. The serial line has to be configured with the parameters given in Table 4-2.

  • Page 18: Ip-Kvm Switch Keyboard Settings

    4.1.3.1 IP-KVM switch keyboard settings The IP-KVM switch settings for the host's keyboard type have to be corrected in order to make the remote keyboard work properly. Check the settings in the IP-KVM switch front-end. section 6.4.3 in details. 4.1.3.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors.

  • Page 19: Single And Double Mouse Mode

    While the IP-KVM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are the following limitations, which may prevent this synchronization from working properly: Special Mouse Driver There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers.

  • Page 20: Video Modes

    Single port KVM over IP switch 4.1.3.7 Video Modes The IP-KVM switch recognizes a limited number of common video modes. When running X11 on the host system, please do not use any custom mode lines with special video modes. If you do, the IP-KVM switch may not be able to detect them. We recommend using any of...

  • Page 21: Prerequisites

    Usage 5.1 Prerequisites The IP-KVM switch features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and the way to use them in a more detailed manner. The interfaces are accessed using the TCP/IP protocol family, thus they can be accessed using the built-in Ethernet adapter.

  • Page 22: Login Into The Ip-Kvm Switch And Logout

    Figure 5-1. The Internet Explorer displaying the encryption key length Newer web browsers do support strong encryption on default. 5.2 Login into the IP-KVM switch and logout 5.2.1 Login into the IP-KVM switch Launch your web browser. Direct it to the address of your IP-KVM switch, which you configured during the installation process.
  • Page 23 The user “ super ” is not allowed to login via the serial interface of the IP-KVM switch. Please make sure to change the super user password immediately after you have installed and accessed your IP-KVM switch for the first time. Not changing the pass phrase for the super user is a severe security risk and might result in unauthorized access to the IP-KVM switch and to the host system including all possible consequences!

  • Page 24: Logout From The Ip-Kvm Switch

    If there is no activity for half an hour, the IP-KVM switch will log you out, automatically. A click on one of the links will bring you back to the login screen. 5.2.2 Logout from the IP-KVM switch This link logs out the current user and presents a new login screen. Please note that an automatic logout will be performed in case there is no activity for half an hour.

  • Page 25: Main Window

    Ctrl+Alt+Delete Special button key to send the “Control Alt Delete” key combination to the remote system (see also Chapter 6 for defining new button keys). Warning Figure 5-5. Remote Console Control Bar Single port KVM over IP switch...
  • Page 26 Auto Adjust button If the video display is of bad quality or distorted in some way, press this button and wait a few seconds while the IP-KVM switch tries to adjust itself for the best possible video quality. Sync mouse Activates the mouse synchronization process.
  • Page 27 A short description of the options follows. • Monitor Only Toggles the Monitor only interaction is possible, and monitoring is possible. • Exclusive Access If a user has the appropriate permission, he can force the Remote Consoles of all other users to close.
  • Page 28 This method takes more time than the fast one and requires a correctly adjusted picture. Use the auto adjustment function or the manual correction in the Video Settings panel to setup the picture. • Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer. The selected shape will be saved for the current user and activated the next time this user opens the Remote Console.
  • Page 29 Video Settings through the remote console Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values here. The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations.
  • Page 30 Opens up the Menu for the Soft-Keyboard. • Show Pops up the Soft-Keyboard. The Soft-Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine. • Mapping Used for choosing the according language and country mapping of the Soft-Keyboard.

  • Page 31: Remote Console Status Line

    (in kb/s). If compressed encoding is enabled, a value in brackets displays the compressed transfer rate. For more information about Monitor Only and Exclusive Access settings, see the according sections Figure 5-14. Remote Console Confirmation Dialog Figure 5-15. Status line Figure 5-16. Status line transfer rate Single port KVM over IP switch...

  • Page 32: Remote Control

    Single port KVM over IP switch 6. Menu Options 6.1 Remote Control 6.1.1 KVM Console Figure 6-1. KVM Console To open the KVM console, either clicks on the menu entry on the left, or on the console picture on the right. To refresh the picture, click on the button “Refresh”.

  • Page 33: Telnet Console

    Single port KVM over IP switch 6.1.2 Telnet Console Figure 6-2. Telnet Console The IP-KVM switch firmware features a Telnet server that enables a user to connect via a standard Telnet client. In case the Telnet program is using a VT 100, VT 102 or VT 220 terminal or an according emulation, it is even possible to perform a console redirection as long as the IP-KVM switch host machine is using a text mode screen resolution.

  • Page 34: Virtual Media

    Clears the screen quit Exits the current session and disconnects from the client version Displays the release information terminal Starts the terminal passthrough mode for serial port 1. The key sequence esc exit switches back to the command mode. The command has an optional parameter (1 or 2) to select the desired serial port for passthrough access.

  • Page 35: Cd Rom

    The maximum image size is limited to 1.44MB. To use a larger image, mount this image via Windows Share (or SAMBA) (see the Section called Use Image on Windows Share (SAMBA) for details). • Second, click on the button “Upload” to initiate the transfer of the chosen image file into the IP-KVM switch s onboard memory.
  • Page 36 The following information has to be given to mount the image properly: Share host The server name, or its IP address. Share name The name of the share to be used. Path to image The path of the image file on the share. User (optional) If necessary, specify the user name for the share named before.

  • Page 37: Configuration

    Single port KVM over IP switch Figure 6-8. Explorer context menu Select “Sharing” to open the configuration dialog. Figure 6-9. Share configuration dialog Adjust the settings for the selected directory. • Activate the selected directory as a share. Select “ Sharing this folder ”.
  • Page 38 Single port KVM over IP switch For additional options see the Section called Options for details. Creating an Image Floppy Images UNIX and UNIX-like OS To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux).

  • Page 39: Drive Redirection

    Single port KVM over IP switch To create a CDROM image file, copy the contents of the CDROM to a file. You can use the following command: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom.image ] dd reads the entire disc from the device /dev/cdrom, and saves the output in the specified output file /tmp/cdrom.image.
  • Page 40 Single port KVM over IP switch 6.2.3.1 Driver Installation Please follow the KVM Vision Viewer Setup Wizard step by step to install the driver from the attached CD ROM.
  • Page 41 6.2.3.2 Create a New Device Start KVM Vision Viewer Click on “Device” and select “New Device” to create a new device Device Name: Enter a name to your device. Network Address: Enter an IP address the IP-KVM switch uses. Authentication Port: This is a fixed number “443”. Username: The factory default Username is “super”...
  • Page 42 Connection Mode: With this option, you can specify whether the connection mode is “LAN”, “DSL”, “UMTS”, “ISDN 128k’ or “ISDN/Modem V9.0”. Click Ok, the new device will be added as below, 6.2.3.3 Drive Redirection Settings Move the cursor to the new device that has been created. Click on “Device”...

  • Page 43: Options

    Select the local drive you want to share with the remote computer, which could be Floppy disc, CD-ROMs, USB-Sticks and hard drives. Port: This is a fixed number “443”. Please be cautious that if “Allow Write Support” is selected, all data on the shred media Device Authentication The factory default Username is “super”...

  • Page 44: User Management

    6.3 User Management 6.3.1 Change Password To change your password, enter the new password in the upper entry field. Retype the password in the filed below. Click “ Apply ” to submit your changes. 6.3.2 Users And Groups Figure 6-12. Set password Figure 6-13.

  • Page 45: Kvm Settings

    The IP-KVM switch comes with 2 pre-configured user accounts that have fixed permissions. The account super has all possible rights to configure the device and to use all functions IP-KVM switch offers. The account “user” has only the permission to open and use the Remote Console.
  • Page 46 User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the necessary access rights. Transmission Encoding The Transmission Encoding setting allows changing the image-encoding algorithm that is used to transmit the video data to the Remote Console window.
  • Page 47 Figure 6-15. User Console Settings (Part 2) Remote Console Type Specifies, which Remote Console Viewer to use. Default Java-VM Uses the default Java Virtual Machine of your Browser. This may be the Microsoft JVM for the Internet Explorer, or the Sun JVM if it is configured this way. Use of the Sun JVM may also be forced (see below).
  • Page 48 Miscellaneous Remote Console Settings Start in Monitor Mode Sets the initial value for the monitor mode. By default the monitor mode is off. In case you switch it on, the Remote Console window will be started in a read only mode. Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup.

  • Page 49: Keyboard/Mouse

    6.4.2 Keyboard/Mouse Host Interface Enables a certain interface the mouse is connected to. You can choose between “Auto” for automatic detection, “USB” for an USB mouse, and “PS/2” for a PS/2 mouse. To use the USB and/or PS/2 interface you need a correct cabling between the managed host and the managing device.

  • Page 50: Video

    or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse. Mouse Speed • Auto mouse speed Use this option if the mouse settings on host use an additional acceleration setting. The IP-KVM switch tries to detect the acceleration and speed of the mouse during the mouse sync process.

  • Page 51: Device Settings

    6.4.4 Video Local Video Port Settings Enable local video port This option decides if the local video output of the IP-KVM switch is active and passing through the incoming signal from the host system. Miscellaneous Video Settings • Noise filter This option defines how the IP-KVM switch reacts to small changes in the video input signal.
  • Page 52 The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4-1. Changing the network settings of the IP-KVM switch might result in losing connection to it. In case you change the settings remotely make sure that all the values are correct and you still have an option to access the IP-KVM switch.

  • Page 53: Dynamic Dns

    Remote Console And HTTPS port Port number at which the IP-KVM switch's Remote Console server and HTTPS server are listening. If left empty the default value will be used. HTTP port Port number at which the IP-KVM switch's HTTP server is listening. If left empty the default value will be used.
  • Page 54 The IP-KVM switch is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator does not know the IP address assigned by the provider, the IP-KVM switch connects to a special dynamic DNS server in regular intervals and registers its IP address there.

  • Page 55: Security

    You have registered this username during your manual registration with the Dynamic DNS Server. Spaces are not allowed in the Nickname. Password You have used this password during your manual registration with the Dynamic DNS Server. Check time The IP-KVM switch card registers itself in the Dynamic DNS server at this time. Check interval This is the interval for reporting again to the Dynamic DNS server by the IP-KVM switch.

  • Page 56: Certificate

    applet tries to make an encrypted connection. In case connection establishment fails for any reason an unencrypted connection will be used. If set to “Force” the applet tries to make an encrypted connection. An error will be reported in case connection establishment fails. 6.5.4 Certificate The IP-KVM switch uses the Secure Socket Layer (SSL) protocol for any encrypted network...
  • Page 57 downloaded to your administration machine with the “Download CSR” button (see Figure 6-24). • Send the saved CSR to a CA for certification. You will get the new certificate from the CA after a more or less complicated traditional authentication process (depending on the CA). •...

  • Page 58: Serial Port

    State/Province The state or province where the organization is located. Country (ISO code) The country where the organization is located. This is the two-letter ISO code, e.g. DE for Germany, or US for the USA. Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate (e.g.
  • Page 59 Configuration or console login Do not use the serial port for any special function, use it only for the initial configuration (see Table 4-1 ). Modem The IP-KVM switch offers remote access using a telephone line in addition to the standard access over the built-in Ethernet adapter.

  • Page 60: Date And Time

    Passthrough access to serial port via Telnet Using this option, it is possible to connect an arbitrary device to the serial port and access it (assuming it provides terminal support) via Telnet. Select the appropriate options for the serial port and use the Telnet Console, or a standard Telnet client to connect to the IP-KVM switch .

  • Page 61: Event Log

    6.5.7 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-29). Each of those events belongs to an event group, which can be activated separately. The common way to log events is to use the internal log list of the IP-KVM switch. To show the log list, click on “Event Log”...
  • Page 62 NFS Logging enabled Define a NFS server, where a directory or a static link have to be exported, to write all logging data to a file that is located there. To write logging data from more than one IP-KVM switch devices to only one NFS share, you have to define a file name that is unique for each device.

  • Page 63: Maintenance

    Single port KVM over IP switch 6.6 Maintenance 6.6.1 Device Information Figure 6-31. Device Information...
  • Page 64 Single port KVM over IP switch Board Summary This section contains a summary with various information about this IP-KVM and its current firmware and allows you to reset the card. You may have a look at Figure 6-31 for an example.

  • Page 65: Event Log

    Single port KVM over IP switch Event Log Figure 6-32. Event Log List Figure 6-32 displays the log list including the events that are logged by the IP-KVM switch.

  • Page 66: Update Firmware

    6.6.2 Update Firmware The IP-KVM switch is a complete standalone computer. The software it runs is called the firmware. The firmware of the IP-KVM switch can be updated remotely in order to install new functionality or special features. A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site.

  • Page 67: Unit Reset

    This process is not reversible and might take some minutes. Make sure the IP-KVM switch 's power supply will not be interrupted during the update process, because this may cause an unusable card. Thirdly, after the firmware has been stored, the panel will request you to reset the IP-KVM •...
  • Page 68 Single port KVM over IP switch (e.g. video engine) will take some seconds only and does not result in closing connections. To reset a certain IP-KVM functionality click on the button Reset as displayed in Figure 6-34 . Note: Only the super user is allowed to reset the IP-KVM.

  • Page 69: Troubleshooting

    Single port KVM over IP switch 7. Troubleshooting Q 001: The remote mouse doesn’t work or is not synchronous A 001: Make sure the mouse settings in IP-KVM switch match the mouse model. There are some circumstances where the mouse synchronization process could behave incorrectly, refer to Section 5.3.3 for further explanation.

  • Page 70: Certificates

    Q 011: Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore A 011: Please check, if you have an option like ”‘Automatically move mouse pointer to the default button of dialog boxes”’ enabled in the mouse settings of the operating system. This option needs to be disabled.

  • Page 71: Pin Assignments

    Single port PS2 KVM over IP A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet...
  • Page 72 Single port PS2 KVM over IP A.3 RJ 45 Connector ISDN A.4 Serial SUB-D 9 Connector 1 A.5 KVM 15 pin connector...

  • Page 73: Key Codes

    Single port PS2 KVM over IP B. Key Codes Table C.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards.
  • Page 74 Single port PS2 KVM over IP PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE PAGE DOWN LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B.1: Key Names...

  • Page 75: Video Modes

    C. Video Modes Table B.1 lists the video modes IP-KVM switch supports. Please don’t use other custom video settings besides of these. If done so, IP-KVM switch may not be able to detect them. Resolution (x, y) 640 x 350 640 x 400 640 x 480 720 x 400...

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