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Problem
The LASER CLASS
2060P will not switch
between telephone and
fax calls automatically?
(continued)
The LASER CLASS
2060P will not receive
faxes manually?
The print quality is
poor?
Chapter 13
Possible cause
An error may have occurred
during reception.
The paper cassette/the
multi-purpose tray may be
empty.
The sending fax machine
may not send the CNG signal
that tells the incoming signal
is a fax.
You may not have pressed
the Start/Copy button before
hanging up the handset.
You may not be using the
correct paper.
The sending fax machine
may not be operating
properly.
Solution
Check the LCD display for
an error message. See page
13-40 for a listing of the
LASER CLASS 2060P's error
messages.
Print an activity report and
look for an error code.
See page 12-2.
Make sure the paper
cassette/the multi-purpose
tray has paper in it.
In such cases, you will have
to receive the document
manually. See page 7-9.
Always press the Start/
Copy button before hanging
up the handset.
If you hang up before
pressing the Start/Copy
button you will disconnect
the call.
Make sure the paper in the
paper cassette/the multi-
purpose tray meets the
requirements given on page
4-2.
Make a copy with your
LASER CLASS 2060P. If the
copy looks all right, then
your LASER CLASS 2060P
is operating properly.
Contact the sender and have
them check their fax
machine.
Frequently Asked Questions
13-33
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