Canon BJC-55 Series User Manual page 121

Windows Macintosh
Make sure the paper is set in the Feed Slot correctly (
Removing a paper jam
1.
Gently pull the paper out of the printer with one hand while holding
the printer in place with the other. You can pull the paper out from
the front or the rear of the printer.
2.
If the paper tears off inside the printer, switch off the printer and
open the top cover. Remove the remaining paper, taking care not to
touch the film cable.
3.
Press the POWER button to switch the printer on again. The printer
is now ready to print.
4.
Open the top cover and check the platen. If the platen is soiled and
the reverse side of your output is stained with ink after a paper jam
occurs, clean the platen inside the printer. ( 84)
• If paper jams occur repeatedly, you may be loading the paper
incorrectly, or using the wrong kind of paper.
• Make sure that you are loading and feeding the paper or special
media correctly. ( 48)
Paper is not feeding straight?
If the sheet of paper is not inserted straight, the sheet will be returned
without feeding into the printer. Insert the sheet straight into the printer.
Windows Macintosh
After inserting the sheet into the printer until it stops, did
you hold it in place for about two seconds?
The sheet may not feed straight if you do not hold it in position for at
least two seconds, or if you hold it steadily in position.
Other
Other
Chapter 6 Troubleshooting
107)
6
119