Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-5100 Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related...
Quick Start Guide This booklet describes the steps you follow to unpack and set up your printer and install the BJC-5100 Series Printer Driver for Windows You can follow the steps illustrated in the booklet to start printing in minutes. It also includes quick reference information to help you use the printer on a daily basis.
Distinctive typefaces identify the printer buttons you press, the lights on the operator panel, and any commands you enter at your computer. The buttons you press appear in this typeface: The lights on your printer appear in this typeface: light.
Automatically Feeding Paper ... Auto Feed Guidelines ... Manually Feeding Paper ... 3-10 Printing on Envelopes ... 3-12 Using Canon’s Specialty Papers ... 3-14 Specialty Paper Guidelines ... 3-14 Canon’s High Resolution Paper ... 3-16 Fabric Sheet ... 3-17 Printing on Banner Paper ... 3-20...
4 Maintaining the Printer Printer Guidelines ... Cleaning the Printer ... Printing a Test Print ... Performing Printer Maintenance Through the Printer Driver ... Aligning the Print Heads ... Cleaning the Print Heads ... Saving Power ... BJ Cartridge Guidelines ...
Congratulations on your purchase of the Canon BJC-5100 Series Color Bubble Jet™ Printer. We appreciate you choosing this printer to meet your printing needs. The BJC-5100 Series printers, with Canon’s dual print head system, offer excellent print quality and fast print speed using both color and black inks.
Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.
Canon has more engineers dedicated to creating quality ink for providing the best results for output from Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks, and the use of third-party inks does not invalidate the product’s limited warranty.
Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support* options including: 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) Speak to a technician free of service charge (currently Monday–...
Servicing the Printer The Canon BJC-5100 Series Color Bubble Jet Printer is designed with the latest technology to provide trouble-free operation. The Warranty Card that comes with the printer describes Canon’s limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you.
Do not use the printer near water. If you spill liquid on or into the printer, unplug it immediately and call the Customer Care Center (see page 1-4). Slots and openings in the printer and on the back or bottom are provided for ventilation.
Center (see page 1-4) if any of the following conditions exist: • The power cord or plug is damaged or frayed. • Liquid is spilled into the printer, or if the printer is exposed to rain or water. • Smoke, unusual noises, or odors come from the printer.
Using the Printer With Windows Windows 95, and Windows NT 4.0 You can use the BJC-5100 Series printer with all your Windows 98, Windows 95, and Windows NT 4.0 software applications. This chapter describes how to use the printer with your Windows applications.
Make sure Choose Print or Print Setup from the File menu. You will the Canon see a screen similar to this: BJC-5100 is selected as your default printer. Click on the Properties button if you want to make any adjustments as appropriate for printing your document.
To view or change your printer settings, you must open the printer Properties dialog box. You can open the Canon BJC-5100 Properties dialog box in one of the following ways: From within any Windows application, you can select the Print or Print Setup command.
INK ONLY (EVEN IF A COLOR CARTRIDGE IS INSTALLED); IMAGE IS CONVERTED TO GRAYSCALE SPECIFY MANUAL FEED Using the Printer With Windows BJC-5100/V000/02-99 SPECIFY PRINT QUALITY • DRAFT IS FOR • FAST PRINTING • STANDARD IS • FOR NORMAL • PRINTING •...
THE PRINTED COLORS TO LOOK: • AUTO—DRIVER • SELECTS BEST • SETTINGS FOR TEXT • AND GRAPHICS • PHOTO/ICM—IMAGE • COLOR MATCHING • (AVAILABLE IN • WINDOWS 98 AND • WINDOWS 95 ONLY) • CHART/GRAPHIC Using the Printer With Windows...
The selections on this tab help you analyze common printing problems and recommend corrective actions. This tab also includes the About button, which displays version and copyright information about the device. Using the Printer With Windows CLICK ON ANY OF THESE PROBLEMS TO SEE INFORMATION REGARDING THE CAUSE AND POSSIBLE SOLUTIONS;...
The Maintenance Tab The selections on this tab allows you to perform routine Maintenance tasks to keep your printer operating at optimum efficiency. CLICK ON THIS BOX TO ALIGN THE PRINT HEADS CLICK ON THIS BOX TO CLEAN THE PRINT HEADS...
The Windows 98 and Windows 95 Tabs You see the tabs described here when you open the Canon BJC-5100 Properties dialog box from the Printers folder. You also see the Settings, Troubleshooting, and Maintenance tabs described previously. Be sure to use the help features described on page 2-4 to learn about the settings on these tabs.
The Details Tab This tab allows you to specify printer port settings, spool settings, and time-out settings. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.) SPECIFY SPOOL...
The Color Management Tab This tab allows you to add and remove profile associations for your printer. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.) PROFILES You see this tab in Windows 98 only.
The Windows NT 4.0 Tabs You see the tabs described here when you open the Canon BJC-5100 Properties dialog box from the Printers folder. You also see the Troubleshooting and Maintenance tabs described previously. Be sure to use the help features described on page 2-4 to learn about the functions on these tabs.
This tab allows you to select the port to which you want to print documents. You can also enable or disable bidirectional support and printer pooling. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows applications.)
The Scheduling Tab This tab allows you to specify the scheduling features of your printer. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows applications.) Chapter 2 SPECIFY AVAILABILITY OF PRINTER SPECIFY PRINTER’S PRIORITY...
The Sharing Tab This tab allows you to make your printer available to network users. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows applications.) 2-14 Using the Printer With Windows...
The Security Tab This tab allows you to specify security features for your printer. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows applications.) Chapter 2 CLICK TO VIEW OR...
Printing Speed Versus Color The BJC-5100 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate.
To improve printing speed, you can try the following: Set the parallel port to ECP To achieve the optimum performance from your printer, the parallel port must be set to ECP. If the port is not set to ECP, you must change your system setup (also called System BIOS or CMOS settings).
2-18 Using the Printer With Windows Chapter 2...
Printing on envelopes Using Canon Specialty Papers To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time from the back of the printer.
Glossy Photo Cards Use Canon’s Glossy Photo Card media when printing a 4" 6" image. These cards are the same stock as Canon’s Glossy Photo Paper and have perforations around the printable area. You can print beyond the perforation and then tear off the margins; this allows you to fill the entire card with an image or color.
Media in the printer driver) so when you iron it onto the T-shirt, the image is viewed correctly. Greeting Cards Get the most out of your Canon Creative or other card making software with Canon Greeting Cards. You can create cards, invitations, announcements, and more. The cards come in regular size and half-fold.
Assorted Paper Starter Kit If you would like to try some of the papers described above, look for Canon’s Starter Kit. It contains an assortment of paper types. Be sure to select the appropriate Media type (on the Settings tab) in the BJC-5100 Series Printer Driver.
Paper Sizes The BJC-5100 Series printer supports these page sizes: Paper Size Letter Legal Tabloid DL Envelope (European) #10 Envelope (U.S. Commercial) Canon envelope Letter Banner A4 Banner Fabric Size When you select Tabloid for paper size, the printer driver automatically selects manual feed.
Media Types The BJC-5100 Series printer supports these media types: Media Plain Paper High Gloss Photo Film Glossy Photo Paper Glossy Photo Cards Banner Paper Brilliant White Paper High Resolution Paper T-Shirt Transfers Greeting Cards Bubble Jet Paper Fabric Sheet...
You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot on the back of the printer. You can place approximately 130 sheets of plain paper (20 lb or 64 g/m ) in the sheet feeder at a time.
Do not stack paper beyond the limit mark on the right until it stops. side of the printer. Start your Make sure the printer is turned on. print operation. Paper Handling Chapter 3...
When automatically feeding stacks of paper, follow these guidelines: Do not open the front cover while printing. Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.
Slide the sheet into the manual feed slot and hold the sheet for a few seconds until it feeds automatically. The printer will automatically load the paper into position. 3-10...
If you have just turned on the printer, or not used the printer for awhile, the sheet may automatically eject. Simply feed the sheet again. Set up your On the Settings tab, click the Feed paper manually box so print operation.
U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL.
To remove curling from envelopes, hold the edges of the envelopes diagonally and bend gently. Make sure any curls are removed from the flap of each envelope. Insert the Slide a stack of envelopes into the sheet feeder until it envelopes.
Papers and describes special procedures required for High Resolution Paper, Fabric Sheets, and Banner Paper. Specialty Paper Guidelines Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
Allow the printed sheets of film, paper, or fabric to dry completely before storing them. Paper type Canon High Gloss Photo Film Canon Glossy Photo Paper or Cards Canon Fabric Sheet Canon Back Print Film Canon Transparencies When your output has dried completely, cover its printed side with a sheet of plain (not coated) paper before storing it;...
Canon’s High Resolution Paper Canon’s High Resolution Paper is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (100 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer’s rollers;...
Use a cleaning sheet once only. Be sure to discard the sheet after you use it. Fabric Sheet The Fabric Sheet for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with the printer.
Insert the Insert the sheet with the cloth side out (toward you) and fabric sheet. the open end up (away from the sheet feeder). Adjust the paper guide to the edge of the fabric sheet. 3-18 Paper Handling Chapter 3...
Set up your In the Settings tab, select Fabric Sheet for the Media and print operation. Fabric Size for Size. Now you can start the print operation from your Windows application. Dry and Let the printed fabric sheet set for about one hour to then wash the allow the ink to completely dry.
Printing on Banner Paper You load banner paper through the manual feed slot on the back of the printer. For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need.
Do not allow the paper to hang over the edge of the desk or work table.
Make sure Clear space in front of the paper output slot of the printer the paper exit for at least one sheet. area is clear. 3-22 Paper Handling Chapter 3...
Do not allow the paper to hang over the edge of the desk output. or work table. Clear enough space in front of the printer for at least one sheet of paper to rest after printing. Chapter 3 PAPER SIZE...
Maintaining the Printer This chapter covers the care required for your Canon BJC-5100 Series Color Bubble Jet Printer. It includes: Printer guidelines Cleaning the printer Printing a test page Performing printer maintenance through the BJC-5100 Series Printer Driver BJ cartridge guidelines...
Do not unplug the printer unnecessarily. Do not unplug the printer or turn off a power strip to which the printer is attached when the printer’s power is turned on. This may prevent the BJ cartridge from returning to the home position on the right and being capped, which may cause the print heads to dry out.
BJ cartridge or BJ tank is out of ink, you can print a test print. You can start a test print as follows. Make sure the printer is off and plain paper is loaded in the sheet feeder. Press and hold the once.
The pattern on the left shows the nozzle pattern for the cartridge in Holder 2 and the pattern on the right is for the cartridge in Holder 1. On the General tab in the BJC-5100 Series Printer Driver, click the Print Test Page button. You will see the standard Windows Printer Test Page.
Aligning the Print Heads When you click on the Start Auto Head Alignment box, you see this screen: Make sure you have letter-size plain paper loaded. The printer outputs a one-page pattern. When you click the Align Print Heads button, the printer automatically aligns the print heads.
Cleaning the Print Heads Your printer is equipped with a print head cleaning function to ensure constant high quality printing. When you turn the printer on, it automatically performs print head cleaning (if necessary). You can also initiate the print head cleaning procedure from the Maintenance tab.
Saving Power To save power, you can automatically turn off the printer if it is idle for a specified period of time. When you click the Save Power box, you see this screen: Click on the Save Power drop-down list to select Disabled, after 10 minutes, after 30 minutes, or after 60 minutes.
Choosing Which BJ Cartridges to Use Your BJC-5100 Series printer holds two BJ cartridges. The BJ cartridge holders are labeled 1 and 2. The standard configuration is to install the BC-21e Color BJ Cartridge in Holder 1 and the BC-23 Enhanced Black BJ Cartridge in Holder 2.
For optimum use of the BJC-5100 Series printer, be sure to install two cartridges. If you install the BC-23 Enhanced Black BJ Cartridge in Holder 1, the printer will print black ink only regardless of the cartridge in Holder 2.
Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
BJ tanks (either color or black) in your BC-21e Color BJ Cartridge is out of ink, see the next section (page 4-16) for instructions on how to replace a BJ tank. Before starting, make sure the printer’s power is on. Chapter 4 HOLD...
Open the Lift the cover from the center. printer cover. Whenever you open the printer cover, the cartridge holder moves to the center of the printer. is positioned in the center of the printer. Do not attempt to move the cartridge holders manually. This will damage the printer.
BJ cartridge. If you are switching cartridges, store the cartridge in the Ink Cartridge Storage Box. Peel off the protective foil. Take the new BJ cartridge out of its protective packaging. Chapter 4 Maintaining the Printer 4-13...
BJ cartridge. Gently set the BJ cartridge into the cartridge holder. Close the blue Gently press the cartridge cover until it snaps into place. cartridge holder cover. 4-14 Maintaining the Printer TAPE Chapter 4...
If you unplug the printer while it is printing (or if you turn off a power strip to which the printer is connected), the BJ cartridges will not be capped and may dry out.
BJ tank out of its packaging. Make sure the Lift the cover from the center. printer’s power is The printer moves the cartridge holder to the center of on, and open the the printer. printer cover. is positioned to the center of the printer.
Dispose of the BJ tank properly. You may want to place it in a plastic bag to keep from spilling any residual ink. Slide the new BJ tank into the empty slot on the BJ cartridge. Chapter 4 Maintaining the Printer 4-17...
If you are replacing both tanks, repeat steps 4 through 6 for the other BJ tank. Make sure each BJ tank is correctly seated in its respective slot. Close the blue cartridge holder cover. 4-18 Maintaining the Printer Chapter 4...
(see page 4-5 for details). Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the...
Close the Be sure the lid snaps closed. storage box. Whenever you remove a BJ cartridge from the printer, store the cartridge in the storage box (unless you are disposing of it). 4-20 Maintaining the Printer...
Simply connect them by the slides and grooves on the sides of the containers. Transporting the Printer If you plan to move the printer from one location to another, or if you want to store it, follow these steps. Turn off the Make sure the print head is in the home position on the printer’s power.
BJ cartridge or a BJ tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printer (or in the Ink Cartridge Storage Box) may leak, and the print head may dry out.
It covers a few basic problems and describes how to clear a paper jam. For complete problem solving information, be sure to use our support services. See Canon Customer Care Center in Chapter 1 (page 1-4) for details on Canon’s customer technical support options. Identifying Your Printer Problem...
Paper does not feed from the sheet feeder An error message appears Printing halts Printout is unsatisfactory Error Conditions For all other problems, be sure to use Canon’s support services described on page 1-4. Troubleshooting ABC 12345 NO . Chapter 5...
OK again. Click on Start and Shut Down. Restart the computer. Install Canon Creative. Install applications individually. Check that the Windows Explorer can successfully read the CD. If the CD is unreadable, call the Canon Customer Care Center (see page 1-4). Chapter 5 Troubleshooting...
Also, you can change the Halftoning Method to Error Diffusion mode to slow down the paper feeding speed. Open the Canon BJC-5100 Properties dialog box. On the Settings tab, click Customize and then choose Error Diffusion from the Halftoning Method menu.
Parallel cable not Check the parallel cable connected correctly Make sure the parallel cable is securely fastened to the computer and the printer. See the Quick Start Guide for details. Parallel cable fault Try to use another parallel cable Make sure you are using an IEEE 1284 ECP-compatible parallel interface cable.
To uninstall the printer driver, click Start, Settings, and Printers. Right-click on the BJC-5100 icon and click Delete. Follow the on-screen instructions. For details about installing the printer driver, see the Quick Start Guide.
If there is no problem with the new document, the problem original file was probably faulty. If the same problem occurs with the new file, visit Canon’s Web site or call the Canon Customer Care Center for help (see page 1-4). Installed printer driver...
Interrupt printing at a convenient point, turn the printer a long time off and wait for at least 15 minutes for the printer to cool. The print heads may occasionally overheat during a long print job. If the print heads overheat, printing will pause at the end of a pass across the page to allow time for the print heads to cool and then will re-start after a brief interval.
WPS select FILE in the “Print to Port” setting. Windows NT printer driver installed 4.0—In the Ports tab, make sure LPT1 is set to the Canon on your computer. BJC-5100. To delete the WPS driver, click Start, Settings, and Printers.
Paper absorption Pause the printer capacity was exceeded Open the Canon BJC-5100 Properties dialog box. On the by the amount of ink Settings tab, click the Customize button. On the Custom Settings dialog box, choose “Wait until ink is dry before next print.”...
Five beeps—The print head has become too hot. Allow it to cool. If necessary, turn off the printer. Six or more beeps—The printer needs service. Visit Canon’s Web site or call the Canon Customer Care Center (see page 1-4). Clearing Paper Jams When a paper jam occurs, the printer beeps twice.
Gently pull the If the paper tears off inside the printer, open the printer’s paper out with cover and remove any paper left inside the printer. one hand while holding down the printer with the other hand. If necessary, turn the printer off before removing the Press the RESUME jammed paper.
Printing Specifications Printing Method Bubble Jet ink-on-demand Paper Handling Automatic feed (17 to 28 lb) Letter Legal Transparencies Envelopes Manual feed (17 to 146 lb) One sheet only; thickness = 0.03 in (0.8 mm) Paper Size Letter Legal Tabloid Letter Banner A4 Banner Fabric Sheet U.S.
Canon Brilliant White Paper Canon High Resolution Paper Canon T-Shirt Transfers Canon Greeting Cards Canon Bubble Jet Paper (water resistant) Fabric Sheet for Canon Bubble Jet printers Canon Back Print Film Canon Transparencies Commercial number 10 or European DL Paper Weight...
Print Resolution Black only Color Photo Color Printable area for paper Printable area for envelopes To ensure the best print quality, make sure printing on envelopes is well within the printable area described below. Appendix A 360 dpi on plain paper 720 dpi on plain paper 1440 720 dpi on special paper...
BJ Cartridges BC-21e Color BJ Cartridge Print head Print head life BJ tanks Ink color BJ tank yield BCI-21 Color BCI-21 Black BC-22e Photo BJ Cartridge Print head Ink color Cartridge yield BC-23 Enhanced Black BJ Cartridge Print head Ink color Cartridge yield Specifications 64 nozzles for black...
General Interface IEEE 1284 ECP-compatible parallel interface Acoustic Noise Level Approx. 48 dB(A) Operating Environment Temperature Humidity Storing Environment Temperature Humidity Power Source USA/Canada Power Consumption 6 watts maximum nonprinting 55 watts maximum printing Dimensions 19.6 in (498 mm) W Weight pprox.
Glossary Automatic feed Refers to one way in which paper can be fed into the printer when the sheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. Bubble Jet printing An ink jet type of printing that heats the ink to a boiling point in a nozzle to form a bubble.
Gamma Degree of intensity for a printed color image from the monitor screen display. The default Gamma Setting for the BJC-5100 is 1.4. The lower the number, the brighter the printout image. Grayscale Representing color in black and white as a result of different intensities of color.
High Speed Error Diffusion Halftoning method best suited for most printing and the default setting for the BJC-5100. The High Speed ED setting prints faster than Error Diffusion with slightly less quality. A color in the color spectrum. Examples are red, green, and violet.
Refers to the number of characters per inch that can be composed using a fixed space font. Platen Printer component that holds the paper in position during ink transfer. Point size Character height is defined in points; one point is 1/72 inch. For instance, this text is printed using a 10-point font.
Printable area The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon Computer Systems, Inc. 2995 Redhill Ave. Costa Mesa, CA 92626 (800) 423-2366...
Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Industry Canada. Cet appareil numérique respecte les limites de bruits radio électriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques,”...