Canon L240 User Manual page 168

You dialled or have been provided with an incorrect number.
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The other party's fax machine may be out of paper.
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There may be other documents being sent from memory.
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An error may have occurred during sending.
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The telephone line may not be working properly.
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The receiving fax machine may not be a G3 fax machine.
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The subaddress and/or password are incorrect.
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■ Faxes sent from the FAX are spotted or dirty.
The receiving fax machine may not be working properly.
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The document may not be loaded correctly.
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■ Cannot send using Error Correction Mode (ECM).
The other party's fax machine may not support ECM.
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ECM may be disabled.
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13-14 Troubleshooting
Dial the number again, or check that you have the correct number.
Contact the other party and ask them to make sure paper is loaded in their
fax machine.
Allow time for those documents to finish sending.
Print an ACTIVITY REPORT and check for an error code (
Make sure there is a dial tone when you press Hook or when you lift the
handset of any external device connected to the FAX. If there is no dial tone,
contact your local telephone company.
Make sure the receiving fax machine is compatible with your FAX (which
is a G3 fax machine).
If you registered a subaddress/password under a speed dialling button or
code, make sure they match the other party's settings.
Check the FAX by making a copy (
problem may be in the receiving fax machine. If the copy is spotted or dirty,
clean the scanner components (
Make sure the document is loaded correctly in the ADF (
If this is the case, the document is sent without ECM.
Make sure ECM on your FAX is enabled (
Contact the other party to check if ECM on their fax machine is enabled.
p. 10-2). If the copy is clear, the
p. 12-5).
ECM TX, p. 14-6).
p. 11-3).
p. 4-3).
Chapter 13