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Basic Guide
Basic Guide
Please read this guide before operating this equipment.
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After you finish reading this guide, store it in a safe place for future reference.

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   Summary of Contents for Canon FAXPHONE L80

  • Page 1

    Basic Guide Basic Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.

  • Page 2: Where To Find Help

    Where to Find Help Canon offers a full range of customer technical support* options: • For e-mail support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/consumer) • Free technical support Monday-Saturday (excluding holidays) for products still under warranty (1-800-828-4040) •...

  • Page 3

    © 2003 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this guide thoroughly in order to make it an easy to use guide for your Canon FAXPHONE L80 system. All statements, technical information, and recommendations in this guide and in any guides or related...

  • Page 4: How To Use The Documentation Provided

    How to use the documentation provided Printed sheet This guide includes instructions for setting up your machine and getting it ready for use. Follow all steps in this guide before using your machine. Printed manual User’s Guide This guide, included as a PDF file in the FAXPHONE L80 printer driver software CD-ROM, includes comprehensive instructions on functions that can be...

  • Page 5: Type Conventions

    Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

  • Page 6: Safety Information

    Safety information Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer to it later. This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. •...

  • Page 7: Power Supply

    • To ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm) away from walls and other equipment. Power supply • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it.

  • Page 8

    If these items are dropped or spilled in the machine, unplug the power cord immediately with dry hands. Then, contact the Canon Customer Care Center. viii Preface...

  • Page 9

    Maintenance Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact the Canon Customer Care Center. • Keep the machine clean. Dust accumulation may prevent the machine from operating properly.

  • Page 10

    • Motor vehicle licenses and certificates of title • Copyrighted works/works of art without Users in the U.S.A. Pre-installation requirements for Canon facsimile equipment A. Location Supply a suitable table, cabinet, or desk. See the Appendix for the machine’s dimensions and weight.

  • Page 11: Connection Of The Equipment

    Canon recommends an individual line following industry standards, e.g., the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with your FAXPHONE L80. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

  • Page 12: Rights Of The Telephone Company

    Canon Customer Care Center. (1-800-828- 4040) Rights of the telephone company Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment.

  • Page 13: Users In Canada

    IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX machine without “Camp On” signals is also permissible with your FAXPHONE L80. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

  • Page 14

    être connectés sur une interface téléphonique. La terminaison sur une interface peut consister en n’importe quelle combinaison d’appareils, à la condition seulement que la somme des Nombres d’équivalence Ringer de tous les appareils ne soit pas supérieure à 5. CANON CANADA INC. 1-800-263-1121 Preface...

  • Page 15: Table Of Contents

    Contents Chapter 1: Introduction What Your Machine Can Do ...1-2 Main Components of the FAXPHONE...1-3 Operation Panel...1-4 Special Function Buttons...1-4 LCD (Standby Mode)...1-4 Chapter 2: Registering Information Guidelines for Entering Numbers, Letters, and Symbols ...2-2 Correcting a Mistake...2-4 Registering Required Sender Information ...2-5 What is Sender Information? ...2-5 Registering Your Sender Information...2-6 Setting the Telephone Line Type ...2-8...

  • Page 16

    Chapter 5: Receiving Faxes Receiving Methods ...5-2 Receiving Faxes Manually: MANUAL MODE ...5-3 Setting MANUAL MODE...5-3 Receiving a Fax Manually ...5-3 Canceling Receiving ...5-4 Chapter 6: Copying Documents You Can Copy ...6-2 Making Copies ...6-2 Chapter 7: Installing Printer Driver Installing the Software ...7-2 System Requirements ...7-2 Printing a Document ...7-3...

  • Page 17

    Chapter 10: Summary of Settings Understanding the Menu System ...10-2 Printing a List to Check the Current Settings ...10-2 Accessing the Menus ...10-3 USER SETTINGS Menu...10-4 REPORT SETTINGS Menu ...10-5 TX (Transmission) SETTINGS Menu ...10-6 RX (Reception) SETTINGS Menu ...10-7 PRINTER SETTINGS Menu ...10-8 POLLING BOX Menu...10-9 SYSTEM SETTINGS Menu ...10-10...

  • Page 18

    xviii Preface...

  • Page 19: Chapter 1: Introduction

    Chapter 1 Introduction Chapter 1 Introduction...

  • Page 20: What Your Machine Can Do

    What Your Machine Can Do Thank you for purchasing the Canon FAXPHONE L80. Your machine incorporates the following functions in one simple-to-operate device: Printer • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 21: Main Components Of The Faxphone

    Main Components of the FAXPHONE MULTI-PURPOSE TRAY COVER SUPPORT TRAYS FACE-DOWN DELIVERY SLOT DOCUMENT GUIDES ADF (AUTOMATIC DOCUMENT FEEDER) OPERATION PANEL PAPER DELIVERY SELECTOR SPEAKER VOLUME SWITCH Use a pen or other pointed object to select the speaker volume of the handset (HI, LO, or OFF).

  • Page 22: Operation Panel

    Operation Panel • Directory Button • Image Quality Button • LCD Directory Data Delayed Memory Registration Transmission Reference Polling Report Space • One-Touch Speed Dialing Buttons Special Function Buttons • Data Registration Button • Delayed Transmission Button • Memory Reference Button •...

  • Page 23: Chapter 2: Registering Information

    Chapter 2 Registering Information Chapter 2 Registering Information...

  • Page 24: Guidelines For Entering Numbers, Letters, And Symbols

    Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you need: Button Letters ( A B C a b c D E F d e f...

  • Page 25: Entering Letters

    I Entering Letters Press T to switch to letter mode (:A). Press the numeric button that contains the letter you want. • Press repeatedly until the letter you want appears. Each button cycles through the letters that it contains. • If you are unsure which button to press for the letter you want, see p.

  • Page 26: Correcting A Mistake

    • If you are unsure which button to press for the letter you want, see p. 2-2. When you have finished making corrections, press Set to register your new entry. Registering Information CANEN CANON Chapter 2...

  • Page 27: Registering Required Sender Information

    Registering Required Sender Information In the United States, FCC rules governing the use of facsimile equipment state that the following sender information must be printed on every facsimile transmission: • Your fax number • Your personal name or company name •...

  • Page 28: Registering Your Sender Information

    Registering Your Sender Information Follow this procedure to set the current date and time, register your fax/telephone number, and register your name or company name: Press Function. Press Data Registration. Press Set three times. • The date and time currently set for your machine are displayed.

  • Page 29

    Press Set twice. Use the numeric buttons to enter your name or company name (max. 24 characters, including spaces). • If you are unsure how to enter characters, see p. 2-2. • If you make a mistake, press Clear and re-enter the name.

  • Page 30: Setting The Telephone Line Type

    Setting the Telephone Line Type Before using your machine, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. Your machine is factory-set to operate for tone dialing (TOUCH TONE setting). If you need to change this setting for pulse dialing (ROTARY PULSE setting), follow this procedure: Press Function.

  • Page 31: Chapter 3: Documents And Print Media

    Chapter 3 Documents and Print Media Chapter 3 Documents and Print Media...

  • Page 32: Documents

    Documents Document Requirements The documents you load in the ADF for sending and copying must meet the following requirements: One-page document Min. 5.8 ¥ 4.1 in. (Min. 148 ¥ 105 mm) Size (W ¥ L) Max. 8.5 ¥ Approx. 39.4 in. (Max.

  • Page 33: Loading Documents

    Loading Documents Insert the top of your document, face down, into the ADF until you hear a beep q. Then adjust the document guides to the width of the document • Tap multipage documents on a flat surface to even the edges before inserting them in the ADF.

  • Page 34: Print Media

    Print Media Print Media Requirements You can load the following print media in the multi-purpose tray: Size (W ¥ L) Print Media Plain Paper LTR (Letter) LGL (Legal) CUSTOM1/LONG* CUSTOM2/SHORT* Envelopes U.S. Commercial No. 10 European DL LTR (Letter) Transparencies Once you have decided which paper you want to load, be sure to do the following: •...

  • Page 35: Printable Areas

    Printable Areas Paper The shaded area shows the printable area of letter-size paper. FEED DIRECTION Fax: MAX. 0.16" (MAX. 4 mm) Copy: MAX. 0.24" (MAX. 6 mm) Envelope The shaded area shows the printable area of U.S. Commercial No. 10-size envelopes. FEED DIRECTION MAX.

  • Page 36: Selecting Print Media

    –Envelopes with letters enclosed • You may be able to load other size envelopes than those listed on the previous page. However, Canon cannot guarantee consistent performance on these. When printing on envelopes, be sure to use face-up delivery (1 p. 3-7).

  • Page 37: Selecting Face-up Or Face-down Delivery

    Selecting Face-Up or Face-Down Delivery I Before Setting the Paper Delivery Selector Before selecting paper delivery, be sure to take note of the following: • Always set the paper delivery selector before printing. • The face-down delivery slot can hold up to approximately 50 sheets of paper. To prevent paper jams, remove paper from this slot before 50 sheets print out.

  • Page 38

    I Setting the Paper Delivery Selector Select face-up or face-down delivery with the paper delivery selector. PAPER DELIVERY SELECTOR When using face-up delivery, you must remove each sheet as it is delivered. Failure to do this may cause jams in the face-up delivery slot and result in damage to your machine.

  • Page 39: Changing The Paper Size Setting

    Changing the Paper Size Setting The multi-purpose tray is factory-set for loading letter-size paper. If you want to load a different paper size, follow this procedure to change the paper size setting: Press Function. Press Data Registration. Press Set. Use ∂ or ¨ to select PRINTER SETTINGS.

  • Page 40

    Press Set. Press Stop/Reset to return to standby mode. 3-10 Documents and Print Media ECONOMY PRT 12/26 FaxTel Chapter 3...

  • Page 41: Chapter 4: Sending Faxes

    Chapter 4 Sending Faxes Chapter 4 Sending Faxes...

  • Page 42: Preparing To Send A Fax

    Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax and their requirements, see Chapter 3. Setting the Scanning Resolution You can set the scanning resolution of documents you send. The higher the resolution the higher the output quality at the other end, but the slower the transmission speed.

  • Page 43: Setting The Scanning Contrast

    Setting the Scanning Contrast You can adjust the degree of contrast at which your document is scanned for sending and copying. Adjust according to how light or how dark your document is. Follow this procedure to set the scanning contrast for sending and copying: Press Function.

  • Page 44: Sending Faxes

    Sending Faxes Sending Methods There are two methods of sending faxes from your machine: • Memory sending (1 below) • Manual sending via the handset (1 User’s Guide) Memory Sending Memory sending is a quick and easy way to send a document. As the machine scans the first page of a multipage document into its memory, it begins calling the other party and transmitting the information even as the remaining pages are being scanned.

  • Page 45

    Press Start/Copy to begin scanning for sending, or if you used speed dialing, wait a few seconds for your machine to begin scanning automatically. • If you do not want your machine to begin scanning automatically after a few seconds, disable the TIME OUT setting (1 p.

  • Page 46: Speed Dialing

    Speed Dialing Speed Dialing Methods Instead of having to dial a fax or telephone number using regular dialing (e.g. with the numeric buttons), you can simplify the dialing procedure by registering the fax/telephone number for speed dialing. This will reduce the number of buttons you need to press to dial the fax/telephone number, making it convenient for frequently dialed numbers.

  • Page 47: Registering One-touch Speed Dialing

    Registering One-Touch Speed Dialing By registering a fax/telephone number under a one-touch speed dialing button, you can simplify dialing of that number to the press of a single button. Follow this procedure to register one-touch speed dialing: Press Function. Press Data Registration. Use ∂...

  • Page 48

    -or- To register the transmission type for the current button you are registering, continue with the steps below. Press Set. Use ∂ or ¨ to select ON. Sending Faxes NAME Canon EUROPA OPTIONAL SETTING 12/26 FaxTel Chapter 4...

  • Page 49

    Press Set twice. Use ∂ or ¨ to select the transmission type setting you want. • You can select from the following: – REGULAR TX Normal transmission. – PSWD/SUBADDRESS Transmission with a subaddress and/or password. For details, see below. If you selected REGULAR TX in step 15: Press Set.

  • Page 50

    Press Set twice. If a password is required, use the numeric buttons to enter it (max. 20 digits). • If a password is not required, ignore this step. • If you have already registered a password that you want to keep, ignore this step.

  • Page 51: Registering Coded Speed Dialing

    Registering Coded Speed Dialing By registering a fax/telephone number under a coded speed dialing code, you can simplify dialing of that number to pressing Coded Dial and entering the registered two- digit code. Follow this procedure to register coded speed dialing: Press Function.

  • Page 52

    Press Set. Use ∂ or ¨ to select ON. Press Set twice. 4-12 Sending Faxes NAME Canon Inc. OPTIONAL SETTING A02= 12/26 FaxTel TX TYPE REGULAR TX Chapter 4...

  • Page 53

    Use ∂ or ¨ to select the transmission type setting you want. • You can select from the following: – REGULAR TX Normal transmission. – PSWD/SUBADDRESS Transmission with a subaddress and/or password. For details, see p. 4-9. If you selected REGULAR TX in step 17: Press Set.

  • Page 54: Using Speed Dialing

    Using Speed Dialing Follow this procedure to send a document using one-touch speed dialing, coded speed dialing, or group dialing: Load the document, face down in the ADF (1 p. 3-3). • To adjust the resolution and contrast, see pp. 4-2, 4-3. •...

  • Page 55: Chapter 5: Receiving Faxes

    Chapter 5 Receiving Faxes Chapter 5 Receiving Faxes...

  • Page 56: Receiving Methods

    Receiving Methods Your machine provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode Main Use Fax/Tel Mode Fax/Tel MANUAL MODE FAX ONLY MODE ANS.MACHINE Fax/Tel MODE DRPD Fax/Tel Once you have decided which receive mode is suitable for your needs, set the mode...

  • Page 57: Receiving Faxes Manually: Manual Mode

    Receiving Faxes Manually: MANUAL MODE Setting MANUAL MODE Follow this procedure to set the receive mode to MANUAL MODE: Press Function, then Receive Mode. Press ∂ or ¨ to select MANUAL MODE. Press Set. • The LCD changes to this display: Receiving a Fax Manually Follow this procedure to receive a fax manually: Make sure Manual is displayed in the...

  • Page 58: Canceling Receiving

    I If you hear a voice: Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a long beep, press Start/Copy on your machine and hang up to begin receiving the document.

  • Page 59: Chapter 6: Copying

    Chapter 6 Copying Chapter 6 Copying...

  • Page 60: Documents You Can Copy

    Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, see Chapter 3. Making Copies Follow this procedure to make copies: Adjust the paper delivery selector if necessary (1 p. 3-7). Load the document, face down in the ADF (1 p.

  • Page 61

    If you want to make multiple copies, use the numeric buttons to enter the number of copies. • You can make up to 99 copies. The machine copies at 400 × 300 dpi for single copies, and at 200 × 300 dpi for multiple copies.

  • Page 62

    Copying Chapter 6...

  • Page 63: Chapter 7: Installing Printer Driver

    Chapter 7 Installing Printer Driver Chapter 7 Installing Printer Driver...

  • Page 64: Installing The Software

    Installing the Software If you have not already installed the software as explained in the Set-Up Instructions please do so now. For instructions, see the Set-Up Instructions or the Software User’s Guide. System Requirements To successfully install and operate your printer and printer driver, your system must meet the following minimum requirements: Windows Operating System Microsoft Windows 98, Windows Me, Windows 2000, or Windows XP.

  • Page 65: Printing A Document

    Printing a Document Once you have installed the software, you are ready to print a document, from any Windows application that supports printing, such as Word for Windows. Predefined printer settings are initially installed, enabling you to print immediately. These settings determine what your documents look like when printed. For example, they define such settings as the paper size and page orientation.

  • Page 66: Defining Print Settings: An Overview

    Defining Print Settings: an Overview Print settings determine how your document looks when it is printed. Although predefined print settings are initially installed with the software, you may want to change these settings for certain documents. Print settings can be changed to suit the type of document you are printing. For example, if you regularly print draft copies of reports, you can define print settings to suit your printing requirements.

  • Page 67

    In the Properties dialog box, on the Page Setup or Quality tab, specify the desired printer settings. To accept the changes and close the dialog box, click OK. • To accept the changes and leave the dialog box open, click Apply. •...

  • Page 68: Viewing A Summary Of Print Settings

    Viewing a Summary of Print Settings As you work with the individual print settings on the different tabs, you can view a summary of the current settings at any time. I To view a summary of print settings On Page Setup or Quality tab, click View Settings. Installing Printer Driver Chapter 7...

  • Page 69: Chapter 8: Maintenance

    Chapter 8 Maintenance Chapter 8 Maintenance...

  • Page 70: Periodic Cleaning

    Periodic Cleaning This section describes the necessary cleaning procedures for your machine. Please note the following before cleaning your machine: • Be sure to disconnect the power cord before cleaning the machine. Since documents in memory are erased when the power is disconnected, print or send any documents stored in memory before disconnecting the power cord (1 User’s Guide).

  • Page 71

    Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light, place it in its protective bag or wrap it in a thick cloth. Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior (shaded area in the illustration).

  • Page 72

    Use both hands to close the front cover. Reconnect the power cord. Maintenance Chapter 8...

  • Page 73: Cleaning The Scanner Components

    Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: Disconnect the power cord from the machine. Use both hands to gently open the operation panel. • It only opens partially. While holding the operation panel open, clean these components: Separation guide and separation roller:...

  • Page 74

    Use a clean, soft, dry, lint-free cloth to wipe any paper dust from the areas surrounding the separation roller (shaded area in the illustration). When you are finished, close the operation panel by pressing it down from the center. • Be sure to close the operation panel until it locks into place, or the machine will not function properly.

  • Page 75: Replacing The Fx-3 Cartridge

    1,500 pages based on 5% coverage of an A4 size page. The replacement FX-3 cartridge yields approximately 2,700 pages based on 5% coverage of an A4 size page. To purchase this cartridge, contact the Canon Customer Care Center, or your business machine retailer/dealer.

  • Page 76

    Hold the cartridge by its handle and remove it from the machine. • Discard the old cartridge immediately according to the local laws and regulations for disposal of consumables. To recycle your used cartridge, simply follow the instructions included with your new FX-3 cartridge.

  • Page 77

    Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine. • Always hold the cartridge by its handle. Use both hands to close the front cover. Chapter 8 Maintenance...

  • Page 78

    8-10 Maintenance Chapter 8...

  • Page 79: Chapter 9: Troubleshooting

    Chapter 9 Troubleshooting Chapter 9 Troubleshooting...

  • Page 80: Clearing Jams

    ADF. If the paper does not pull out easily, do not force it. Contact the Canon Customer Care Center. When you are finished, close the operation panel by pressing it down from the center.

  • Page 81: Paper Jams

    Paper Jams When paper jams in the machine, the LCD displays CLEAR PAPER JAM. Try clearing the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Machine. Jams in the Paper Delivery Slots Follow this procedure to clear a paper jam in the paper delivery slots: You do not need to unplug your machine when clearing paper jams.

  • Page 82

    Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light, place it in its protective bag or wrap it in a thick cloth. Move the paper release lever back. • The fixing assembly becomes extremely hot when the machine is in use.

  • Page 83

    Locate the paper jam and clear it as explained on the following pages. z Multi-purpose tray area: Hold the machine steady and carefully pull the jammed paper straight out from the machine. • Do this carefully to prevent tearing the jammed paper.

  • Page 84

    x Fixing assembly area: Top edge of the jammed paper in the fixing assembly: Push the jammed paper back q, then pull it carefully toward you to remove it The fixing assembly becomes extremely hot when the machine is in use. Be very careful not to touch it so as to avoid injury.

  • Page 85

    When you are finished, reinsert the cartridge. Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine. • Always hold the cartridge by its handle. Move the paper release lever forward.

  • Page 86: Lcd Messages

    LCD Messages The following messages are displayed in the LCD when the machine is performing a task, or when it encounters an error. The error code appears in the ACTIVITY REPORT Message Error Code Cause AUTO REDIAL BUSY/NO SIGNAL CHANGE CARTRIDGE Troubleshooting —...

  • Page 87

    AC outlet. uninterruptible power supply (UPS). In either case, if the error does not clear, try unplugging the machine. Wait five seconds, then plug it back in. If the message remains in the LCD, contact the Canon Customer Care Center. Troubleshooting...

  • Page 88

    Message Error Code Cause CHK SUBADDR/PSWD #083/102 CLEAR PAPER JAM DOC. TOO LONG ECM RX ECM TX LOAD PAPER 9-10 Troubleshooting You attempted to send a document or poll another fax machine with the incorrect subaddress and/or password. — There is a paper jam. #003 The document is longer than 39.4 inches...

  • Page 89

    Message Error Code Cause MEMORY FULL #037 MEMORY USED nn % — NO RX PAPER #012 NO TEL # #022 NOT AVAILABLE — PSWD POLL REJECT #084 Chapter 9 Action The machine’s memory Print any documents you is full because it has no longer need to be stored received too many in memory (1 User’s...

  • Page 90

    Message Error Code Cause PSWD TX REJECTED REC’D IN MEMORY SELECT POL REJCT SUBADD TX REJECT TX/RX CANCELLED TX/RX NO. nnnn TX/RX NO. nnnn SCANNING P.nnn MEMORY FULL (Three messages toggle.) 9-12 Troubleshooting #081 You attempted to send a document with a password, but the other party’s fax machine does not support reception...

  • Page 91: Paper Feeding Problems

    Paper Feeding Problems I Paper does not feed properly. The multi-purpose tray may contain too many sheets. • Make sure you load the correct quantity (1 p. 3-4). The print media may not be loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 User’s Guide). I Multiple sheets feed together into the machine.

  • Page 92: Printing Problems

    Printing Problems I The machine beeps while printing. The machine may have a paper jam. • Clear the paper jam (1 p. 9-3). I Nothing prints. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet (1 Set-Up Instructions).

  • Page 93: Faxing Problems

    Faxing Problems Sending Problems I Cannot send a fax. The machine may not be set for the correct telephone line type. • Make sure the machine is set for the correct telephone line type (1 p. 2-8). The document may not be loaded correctly. •...

  • Page 94: Receiving Problems

    If none of these solutions solve the problem, unplug the machine and wait for at least five seconds. Then plug it back in and try sending again. If you still cannot send, contact the Canon Customer Care Center. Receiving Problems I Cannot receive a fax automatically.

  • Page 95: Print Quality Is Poor

    I No automatic switching between telephone and fax calls. The machine may not be set to switch automatically between telephone and fax calls. • For the machine to switch automatically, the receive mode must be set to Fax/Tel Mode, ANS.MACHINE MODE, or DRPD (1 User’s Guide). If you have set ANS.MACHINE MODE, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded (1 User’s Guide).

  • Page 96: Copying Problems

    I Received faxes print blotched or unevenly. The telephone lines may be in poor condition, or you may have a bad connection. • Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again. The other party’s fax machine may not be functioning properly.

  • Page 97: Telephone Problems

    2. Remove the device from the Windows Device Manager. The device may appear listedas Canon FAXPHONE L80 or Unknown Device. To remove the device: Click Start, point to Settings and then click Control Panel (in Windows XP, click Start, and then click Control Panel).

  • Page 98: Printing Problems With Your Computer

    1. Click No in the dialog box prompting you to connect your cable, and exit the setup. 2. Remove the device from the Windows Device Manager. The device may appear listed as Canon FAXPHONE L80 or Unknown Device. To remove the device: Click Start, point to Settings and then click Control Panel. In the Control Panel window, double-click System.

  • Page 99

    I The printer driver may not have installed fully. To verify if the installation was incomplete, display Programs (in Windows XP, display All Programs) in the Start menu on the Windows desktop. If the Canon FAXPHONE L80 item does not appear, you need to complete the printer driver installation.

  • Page 100

    I Does paper not feed through one sheet at a time? Be sure to fan the stack of paper before placing it in the multi-purpose tray. I Is an envelope not loading correctly? Make sure you do not stack more than 7 envelopes in the multi-purpose tray. I Is some of the document content not printing? If some of the document content is not printing, check that the USB cable is securely plugged in at both ends.

  • Page 101: General Problems

    If the LCD remains blank, unplug the machine and wait five seconds, then plug it back in. If the LCD still remains blank, contact the Canon Customer Care Center. Chapter 9...

  • Page 102: If You Cannot Solve A Problem

    If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. If you contact the Canon Customer Care Center, make sure you have the following information ready: • Product name: FAXPHONE L80 •...

  • Page 103: If A Power Failure Occurs

    CANON ************************************ MEMORY CLEAR REPORT ************************************ MEMORY FILES DELETED CONNECTION TEL/ID PGS. SET TIME [A 01] Canon TOKYO 3 12/26 16:03 01] Canon CANADA 1 12/26 16:08 [A 02] Canon FRANCE 03] Canon ITALIA 1 12/26 16:15 04] Canon U.S.A.

  • Page 104

    9-26 Troubleshooting Chapter 9...

  • Page 105: Chapter 10: Summary Of Settings

    Chapter 10 Summary of Settings 10-1 Chapter 10 Summary of Settings...

  • Page 106: Understanding The Menu System

    OFFHOOK ALARM VOLUME CONTROL CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL. RX CALL LEVEL TEL LINE TYPE 10-2 Summary of Settings CANON **************************** USER'S DATA LIST **************************** 123 4567 CANON OUTSIDE IMAGE STANDARD HIGH TOUCH TONE ACTIVITY REPORT...

  • Page 107: Accessing The Menus

    Accessing the Menus Follow this procedure to access the different menus: Press Function. Press Data Registration. Press Set. Use ∂ or ¨ to select the menu you want. • You can select from the following: – USER SETTINGS (1 p. 10-4) –...

  • Page 108: User Settings Menu

    USER SETTINGS Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description DATE & TIME Sets the current date and time (1 p. 2-6). UNIT TELEPHONE # Enters the fax/telephone number you want to appear at the top of each fax page you send (1 p.

  • Page 109: Report Settings Menu

    REPORT SETTINGS Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description TX REPORT Enables/disables automatic printing of a TX (transmission) REPORT (1 User’s Guide). PRINT ERROR ONLY: Prints a report only when a transmission error occurs.

  • Page 110: Tx (transmission) Settings Menu

    TX (Transmission) SETTINGS Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description ECM TX Enables/disables Error Correction Mode (ECM) during transmission. MID PAUSE SET Selects the length of a pause entered within a fax/telephone number with the Pause button.

  • Page 111: Rx (reception) Settings Menu

    RX (Reception) SETTINGS Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description ECM RX Enables/disables Error Correction Mode (ECM) during reception. RX MODE Selects the receive mode (1 p. 5-2). If you select FAX/TEL AUTO SW or DRPD, you can select additional sub-settings (1 User’s Guide).

  • Page 112: Printer Settings Menu

    PRINTER SETTINGS Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description RX REDUCTION Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray. If you select ON, you can select the direction of the reduction.

  • Page 113: Polling Box Menu

    POLLING BOX Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description SETUP FILE Sets up the polling box to hold a document to be polled (1 User’s Guide). FILE NAME Enters the name for the polling box.

  • Page 114: System Settings Menu

    SYSTEM SETTINGS Menu For details on accessing the settings below, see p. 10-3. Default settings are shown in bold type. Setting Description RX RESTRICTION Restricts reception of faxes to the numbers registered for speed dialing on your machine (1 User’s Guide). If you select ON, you can select additional sub-settings.

  • Page 115: Appendix Specifications

    Appendix Specifications Appendix Specifications...

  • Page 116: General Specifications

    General Specifications Power Source Power Consumption Weight Dimensions Specifications 120–127 V/60 Hz • Max.: Approx. 660 W • Standby: Approx. 3.5 W Approx. 22 lb./10 kg (With components attached) 22.8" (578 mm) 15.8" (401 mm) 22.8" (578 mm) 22.8" (578 mm) 15.8"...

  • Page 117: Print Specifications

    Environmental Conditions Liquid Crystal Display (LCD) 16 × 1 Display Languages Applicable Standards ADF Capacity Multi-Purpose Tray Capacity 1 p. 3-4 Printable Areas Scanned Area System Requirements 1 p. 7-2 Print Specifications Printing Method Paper Handling Print Media Size and Weight 1 p. 3-4 Recommended Print Media Print Speed Print Width...

  • Page 118: Telephone Specifications

    Transmission Speed Scanning Image Processing • UHQ™ (Ultra High Quality) image enhancement Memory Fax Scanning Speed Fax Resolution Dialing Networking Telephone Specifications Connection Specifications Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from memory • Halftones: 64 levels of gray •...

  • Page 119: Index

    ∂ button 1-4 ¬ button 1-4, 2-4 ® button 1-4, 2-3, 2-4 ¨ button 1-4 (1 p. n-nn), definition v (1 User’s Guide), definition v A4 setting 3-2, 3-4 ACTIVITY REPORT setting 10-5 ADF 1-3 capacity 3-2 jams in 9-2 ALARM VOLUME setting 10-4 ANS.MACHINE MODE description 5-2...

  • Page 120

    Data Registration button 1-4, 10-3 Date, entering 2-6 DATE & TIME setting 2-6, 10-4 DATE SETUP setting 10-10 Daylight Saving Time 10-10 Default, definition v DELETE FILE setting 10-9 Delivery, paper. See Paper delivery Destination labels 4-10 Dialing coded speed dialing. See Coded speed dialing group dialing.

  • Page 121

    KEEP PRINTING setting 10-8 KEYPAD VOLUME setting 10-4 Label destination 4-10 Latch 1-3 LCD 1-4 messages 9-8 to 9-12. See also individual message names Letter entering 2-2, 2-3 mode 2-2, 2-3 Lever, paper release 1-3, 9-4 LGL setting 3-4, 3-9, 10-8 LINE MONITOR VOL setting 10-4 LOAD PAPER message 9-10 Loading...

  • Page 122

    Print media requirements 3-4 selecting 3-6 PRINT WITH IMAGE setting 10-5 Printer features 1-2 PRINTER SETTINGS menu 10-3, 10-8 Printing area 3-5 document 7-3 problems 9-14 Print Settings defining 7-4, 7-5 viewing a summary 7-6 Problems cannot solve 9-24 copying 9-18 document 3-2 general 9-23 installing 9-19 to 9-20...

  • Page 123

    Speed dialing. See also individual speed dialing methods definition 4-6 methods 4-6 sending document with 4-14 using 4-14 Standby mode 1-4 Start/Copy button 1-4, 5-3, 5-4 Starter cartridge 8-7 Stop/Reset button 1-4, 10-3 SUBADD TX REJECT message 9-12 Subaddress registering for coded speed dialing 4-11 to 4-13 registering for one-touch speed dialing 4-7 to 4-10 Support customer back cover...

  • Page 124

    70% recycled paper. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.

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  • chiyesu phillip Mar 05, 2014 10:44:
    faxphone machine is good product,I have one since i bought it it is failing to print after installati​on of soft ware it is a brand new machine but failing to print,I don"t know what to do with it, THANKS YOUR COSTOMER.