Canon FAXPHONE L190 Basic Operation Manual

Canon FAXPHONE L190 Basic Operation Manual

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Basic Operation Guide
For information about machine setup and software
installation, see the Starter Guide.
This guide describes the basic use of
the machine. Read this guide after
finishing the machine setup.
Read Important Safety Instructions
first
p.
.
Keep this manual for future reference.
For information about advanced operations and
specifications, see the e-Manual included on the User
Software CD-ROM.

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Summary of Contents for Canon FAXPHONE L190

  • Page 1 Basic Operation Guide For information about machine setup and software installation, see the Starter Guide. This guide describes the basic use of the machine. Read this guide after finishing the machine setup. Read Important Safety Instructions first Keep this manual for future reference. For information about advanced operations and specifications, see the e-Manual included on the User Software CD-ROM.
  • Page 2 Manuals for the Machine Starter Guide The Starter Guide describes setting up the machine and installing the software. Be sure to read this manual before using the machine. Basic Operation Guide The Basic Operation Guide describes common use and basic functions of the copy, fax, and print functions.
  • Page 3: How To Use This Manual

    How to Use This Manual Symbols Used in This Manual Indicates a situation that may lead to death or injury to persons. WARNING To use the machine safely, always pay attention to these warnings. Indicates a situation that may lead to injury to persons or damage to equipment.
  • Page 4 Main Functions Multiple Documents onto Single Page Print multiple pages onto a single page. • → Copy P.34 • → Print P.40 2-Sided Printing Print copies, received faxes, or documents on both sides of paper. • → Copy P.33 • →...
  • Page 5 Copy → → Adjusting Quality p.31 Enlarging and Reducing p.31 Adjust image quality by setting the density and Enlarge or reduce copies using custom copy ratios. resolution. Print → → Enlarging and Reducing Poster Printing p.42 Watermark Printing p.43 → •...
  • Page 6: Table Of Contents

    Contents Basic Operation Learn the Names and Functions of Each Part of the Machine ……… 10 Front side …………………………………………………………… 10 Interior ……………………………………………………………… 12 Back Side …………………………………………………………… 13 Learn the Functions of the Operation Panel ………………………… 14 Switch between Copy and Fax Mode ………………………………… 16 Enter Text ……………………………………………………………...
  • Page 7 Register Numbers in the Address Book ……………………………… 46 Registering Numbers to One-Touch Keys …………………………… 46 Registering Numbers to Coded Dialing Codes ……………………… 47 Registering Recipients for Group Dialing …………………………… 48 Editing and Deleting Registered Destinations ……………………… 50 Adjust the Image Quality for Fax …………………………………… 50 Adjusting the Density ………………………………………………...
  • Page 8 Maintenance and Management Clean the Machine …………………………………………………… 72 Cleaning the Exterior and Interior …………………………………… 72 Cleaning the Fixing Unit …………………………………………… 73 Cleaning the Platen Glass and Feeder ……………………………… 74 Check and Replace Toner Cartridges ………………………………… 75 Checking the Toner Level …………………………………………… 75 Conserving the Toner to Extend the Life of Toner Cartridges …………...
  • Page 9: Basic Operation

    Basic Operation This chapter describes overall information about the machine, and how to place the documents and load paper. Read this chapter fi rst. Learn the Names and Functions of Each Part of the Machine ……… 10 Front side …………………………………………………………… 10 Interior ………………………………………………………………...
  • Page 10: Learn The Names And Functions Of Each Part Of The Machine

    Learn the Names and Functions of Each Part of the Machine Front side Feeder Automatically feeds documents into → the machine ( p.20). Document feeder tray Operation panel Place your documents in this tray. Use the panel to control → the machine ( p.14).
  • Page 11: Output Tray

    Platen glass Use to scan non-standard size paper or books, as well as → standard size paper ( p.19). Output tray Printed documents are output here. Paper stopper Use the paper stopper to prevent paper from falling out of the output tray. Paper cassette (Auto) →...
  • Page 12: Interior

    Interior Toner cover Open this cover to access the toner cartridge or clear paper jams. Paper exit guide Open this guide to clear paper jams. → p.84) Transfer roller Transfers toner onto paper. Toner guides When inserting the toner cartridge, fi t the protrusions on the toner cartridge into these guides.
  • Page 13: Back Side

    5-digit number) and the required voltage and current are specifi ed. Write the serial number on the back cover of this guide for reference when contacting the Canon Customer Center. USB port Connect to a computer via a USB cable.
  • Page 14: Learn The Functions Of The Operation Panel

    Learn the Functions of the Operation Panel 0 to 9 Press to access menu functions (see “Navigating Press to enter letters and numbers. Menu (Numeric Keys) the Menu” at the bottom of the next page). • → Press to switch the character entry Report Press to manually print reports and lists ( p.79).
  • Page 15 → Address Book Press to search for recipients registered in the address book ( p.55). → Coded Dial Press to enter a recipient’s code for coded speed dialing ( p.54). → Redial Press to redial the last three numbers ( p.55).
  • Page 16: Switch Between Copy And Fax Mode

    Switch between Copy and Fax Mode Switch to Copy or Fax mode fi rst to use each mode. Press the key to switch between the Copy and Fax modes. If you do not operate the machine for a while, the machine returns to the Fax mode (standby mode) automatically.
  • Page 17: Enter Text

    Press [6] until the letter “N” appears on the screen. appears on the screen. appears on the screen. ▌ ▌ ▌ CANO CANON Press [ * ] to switch the entry Press [1] to enter “1.” mode to <12>. CANON1 ▌...
  • Page 18: Set Date And Time

    Set Date and Time If the incorrect date or time is printed on faxes or reports, change the date and time settings. Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <Timer Settings>, and then press [OK]. ▲...
  • Page 19: Place Documents

    Place Documents Choose the appropriate way to place documents according to the document's type. When placing non-standard documents such as heavy paper, small paper, or booklets. Check available documents. Size (Width x Length) Maximum Weight Maximum 4.4 lb (2 kg) Capacity 1 Sheet Use the platen glass.
  • Page 20: Placing Documents On The Platen Glass

    Placing Documents on the Platen Glass Open the feeder. Place your document face down. Align the document with the appropriate paper size marks. • If the document does not match any of the paper size marks, align the upper left edge of your document with the arrow mark.
  • Page 21 Neatly place the documents face up. • Place the document under the load limit guides (A). • Make sure that the paper stack does not exceed the load limit marks (B). Align the document guides tightly to the width of the document. If the document guides are too loose or too tight, this may result in IMPORTANT IMPORTANT...
  • Page 22: Load Paper

    Load Paper Before loading paper, check the paper is the right type. If you load inappropriate paper repeatedly, this may cause paper jams. Check if the type of paper is appropriate. Step Paper such as Legal, Letter, Statement, Executive, and envelopes can be used. For details about the available paper or precautions, see [Basic Operation] ...
  • Page 23 Spread the paper guides a little wider than the paper size. Gently load the paper into the paper cassette with the print side face up, until the edge of the paper stack meets the back of the paper cassette. • Make sure that the paper stack does not exceed the load limit guides (A).
  • Page 24: Loading Small Size Paper

    Loading Small Size Paper Use small paper guide when loading small paper, such as postcards, in the paper cassette. Open the front cover and the lower front cover. Spread the paper guides a little wider than the paper. Gently load the paper into the paper cassette with the print side face up, until the edge of the paper stack meets the back of the paper cassette.
  • Page 25: Loading Envelopes Or Paper With A Letterhead

    Loading Envelopes or Paper with a Letterhead This section describes how to load envelopes and paper with a letterhead. Envelopes Before Loading Flatten envelopes Loosen any stiff corners of the to release any envelopes, and fl atten any remaining air. curls, as shown in the fi gure.
  • Page 26: Setting A Paper Size And Type

    Setting a Paper Size and Type Make sure that the Paper Settings match the size and the type of the loaded paper. Press [ ] (Paper Settings). ▲ ▼ Press [ ] or [ ] to highlight <Drawer 1>, and then press [OK]. ▲...
  • Page 27: Switch To The Quiet Mode

    Switch to the Quiet Mode You can switch to and cancel the Quiet mode, by pressing [ ] (Quiet Mode). • By default, the Quiet mode is set to <Off >. To change this setting to <On> and specify the time to switch to the Quiet mode automatically, press [ (Menu) ...
  • Page 28: Use The Toner Saver Mode

    Use the Toner Saver Mode You can set whether or not to conserve toner when copying or faxing. When using the Toner Save mode, the output may not be clear, as subtle details, such as thin lines and light colors, may not be clearly reproduced. Press [ ] (Menu).
  • Page 29: Copy

    Copy This chapter describes basic copy functions. Make a Basic Copy …………………………………………………… 30 Enlarge or Reduce Copies …………………………………………… 31 Adjust the Image Quality for Copy …………………………………… 31 Adjusting the density ……………………………………………… 31 Selecting the Document Type ……………………………………… 32 Adjusting the Sharpness …………………………………………… 32 Make Double-Sided Copies …………………………………………...
  • Page 30: Make A Basic Copy

    Make a Basic Copy → Place your documents ( p.19). If the document guides are too loose or too tight, this may result in IMPORTANT IMPORTANT misfeeds or paper jams. → Switch to the Copy mode ( p.16). Enter the desired copy quantity (1 to 99) with the alphanumeric keys. •...
  • Page 31: Enlarge Or Reduce Copies

    Enlarge or Reduce Copies Enlarge or reduce copies using custom copy ratios. → Place your documents ( p.19). → Switch to the Copy mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <Copy Ratio>, and then press [OK]. ▲...
  • Page 32: Selecting The Document Type

    Selecting the Document Type Select the appropriate document type. → Place your documents ( p.19). → Switch to the Copy mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <Original Type>, and then press [OK]. ▲ ▼...
  • Page 33: Make Double-Sided Copies

    Make Double-Sided Copies You can make double-sided copies from single-sided documents. You can also make double-sided or single-sided copies from double-sided documents. → Place your documents ( p.19). → Switch to the Copy mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <2-Sided>, and then press [OK].
  • Page 34: Copy Multiple Pages Onto One Sheet

    Copy Multiple Pages onto One Sheet You can combine multiple pages (two or four pages) onto one copy sheet. → Place your documents ( p.19). → Switch to the Copy mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <N on 1>, and then press [OK].
  • Page 35: Copy A Double-Sided Id Card

    Copy a Double-Sided ID Card You can make a copy of a double-sided ID card onto single-sided paper. Place an ID on the platen glass. • Place the card at the center of the left edge of the platen glass, with a 1/4” (5mm) space created.
  • Page 36: View And Cancel Copy Jobs

    View and Cancel Copy Jobs You can view or cancel copy jobs while the jobs are in progress. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Copy Job Status>, and then press [OK]. View the details of a copy job or cancel the job.
  • Page 37: Print

    Print This chapter describes basic print functions. Print a Document …………………………………………………… 38 Enlarge or Reduce a Document ……………………………………… 38 Print a Double-Sided Document …………………………………… 39 Print Multiple Pages onto One Sheet ………………………………… 40 Print a Booklet ……………………………………………………… 41 Print a Poster ………………………………………………………… 42 Add Watermarks to a Printout ………………………………………...
  • Page 38: Print A Document

    Print a Document Make sure that a computer and the machine are connected properly, and the FAX L Drivers are installed on the computer. Open a document from an application, and then open the Print window. Select your printer. Click [Print] to start printing. Canceling Print Jobs Press [ ] (Stop) twice.
  • Page 39: Print A Double-Sided Document

    Click [OK] to return to the Print window. Click [OK] to start printing. Print a Double-Sided Document You can print on both sides of paper. Open a document from an application, and then open the Print window. Select your print, and then open the Printing Preferences window. Click the [Finishing] tab, and then specify the settings for double-sided printing.
  • Page 40: Print Multiple Pages Onto One Sheet

    Print Multiple Pages onto One Sheet You can reduce and print 2, 4, 6, 8, 9, or 16 pages of an original document onto a single sheet of paper. This feature allows you to save paper or to view several pages at once. Open a document from an application, and then open the Print window.
  • Page 41: Print A Booklet

    Print a Booklet You can print pages side-by-side, and then fold them to create a booklet. Open a document from an application, and then open the Print window. Select your printer, and then open the Printing Preferences window. Click the [Finishing] tab, select [Booklet Printing], and then click [Booklet]. Specify the settings for the booklet, and then click [OK].
  • Page 42: Print A Poster

    Print a Poster You can enlarge a one-page document and print it on multiple pages. You can then combine the printed pages to create a large poster. Open a document from an application, and then open the Print window. Select your printer, and then open the Printing Preferences window. Click [Page Setup] tab, and then select [Poster(N×N)] from the [Page Layout] drop-down menu.
  • Page 43: Add Watermarks To A Printout

    Add Watermarks to a Printout You can add watermarks, such as “DRAFT,” to a document. Open a document from an application, and then open the Print window. Select your printer, and then open the Printing Preferences window. Click the [Page Setup] tab, and then specify the settings for watermark printing.
  • Page 44: View And Cancel Print Jobs

    View and Cancel Print Jobs You can view or cancel print jobs that are waiting or in progress. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Print Job Status>, and then press [OK]. View the details of a print job or cancel the job.
  • Page 45 This chapter describes the basic fax functions. Register Numbers in the Address Book ……………………………… 46 Registering Numbers to One-Touch Keys …………………………… 46 Registering Numbers to Coded Dialing Codes ……………………… 47 Registering Recipients for Group Dialing …………………………… 48 Editing and Deleting Registered Destinations ……………………… 50 Adjust the Image Quality for Fax ……………………………………...
  • Page 46: Register Numbers In The Address Book

    ] (Address Book). ◄ ► Press [ ] or [ ] to switch to the menu screen CANON 0123456789 or a screen for searching registered destinations. GroupA 2 Destin : Display the address book menu. User01 01234567 : Display all registered destinations.
  • Page 47: Registering Numbers To Coded Dialing Codes

    ▲ ▼ Enter a name for the destination, press [ ] or [ ] to highlight <Apply>, and then press [OK]. Name (Max 16 char.) CANON <Apply> Entry Mode: A ▲ ▼ Press [ ] or [ ] to highlight <Destination>, and then press [OK].
  • Page 48: Registering Recipients For Group Dialing

    ▲ ▼ Press [ ] or [ ] to highlight <Destination>, and then press [OK]. ▲ ▼ Enter the fax number, press [ ] or [ ] to highlight <Apply>, and then press [OK]. • Select <Set Details> to specify detailed options as needed. Destination (Max 40) 0123456789 <Apply>...
  • Page 49 ▲ ▼ Press [ ] or [ ] to highlight the destination you want to add, and then press [OK]. CANON 0123456789 GroupA 2 Destin User01 01234567 Repeat steps 10 and 11 to add more destinations as needed. Destination <Apply>...
  • Page 50: Editing And Deleting Registered Destinations

    Editing and Deleting Registered Destinations You can edit or delete destinations registered in the address book. Switch to the Fax mode, and then press [ ] (Address Book). ◄ ► Press [ ] or [ ] to highlight < > (Menu). ▲...
  • Page 51: Selecting The Resolution

    Selecting the Resolution You can select a resolution that is appropriate for the document. Set a higher resolution for documents that contain small text. → Place your documents ( p.19). → Switch to the Fax mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <Resolution>, and then press [OK].
  • Page 52: Specifying The Double-Sided Document Format

    Specifying the Double-Sided Document Format You can set the document format to scan double-sided documents automatically. → Place your documents ( p.19). → Switch to the Fax mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <2-Sided Original>, and then press [OK]. ▲...
  • Page 53: Send A Fax

    Send a Fax Entering a Fax Number with the Alphanumeric Keys → Place your documents ( p.19). If the document guides are too loose or too tight, this may result in IMPORTANT IMPORTANT misfeeds or paper jams. → Switch to the Fax mode ( p.16).
  • Page 54: Using The One-Touch Keys

    When specifi ed by one-touch keys or coded dialing codes, a screen for confi rming the destination may appear. After confi rmation, press [OK] to start sending a fax. Send: Press Start Enter coded dial no. Destinations: 001 Canon 0123456789 *001 RX Mode: Auto Resolution: 200 X 1 Press [...
  • Page 55: Searching The Address Book

    Press [ ] (Address Book). ◄ ► Press [ ] or [ ] to search for a recipient. CANON 0123456789 GroupA 2 Destin User01 01234567 Select <All> or an initial in the recipient’s name. ▲ ▼ Press [ ] or [ ] to highlight the desired recipient, and then press [OK].
  • Page 56: Sending A Fax To Multiple Destinations (Sequential Broadcast)

    Sending a Fax to Multiple Destinations (Sequential Broadcast) You can send the same document to multiple recipients at once. → Place your documents ( p.19). → Switch to the Fax mode ( p.16). ▲ ▼ Press [ ] or [ ] to select the desired method for specifying destinations.
  • Page 57: Sending A Fax To An International Destination (Adding Pauses)

    ▲ ▼ Press [ ] or [ ] to highlight <On>, and then press [OK]. Delayed TX 01/01/2012 12:52AM Enter the time at which you want to send the document, and then press [OK]. → Specify a destination ( p.53). Press [ ] (Start).
  • Page 58: Calling A Recipient Before Sending A Fax

    Calling a Recipient before Sending a Fax In the following cases, follow the procedure below to send faxes: • If you want to call a recipient before sending a fax • If the recipient’s machine cannot receive a fax automatically To use this function, you must connect the handset or an external telephone to the machine.
  • Page 59: Receive A Fax (Receive Mode)

    Receive a Fax (Receive Mode) Your machine provides multiple methods for automatically or manually receiving faxes. Select the receive mode that best suits your needs. → p.92) You can see frequantely asked questions about the receive mode. <Auto> mode Do you want to use a telephone (voice call)? See “Using the Machine for Fax...
  • Page 60: Using The Machine For Fax Only

    Using the Machine for Fax Only Set the fax receive mode to <Auto>. → Switch to the Fax mode ( p.16). ▲ ▼ Press [ ] or [ ] to highlight <RX Mode>, and then press [OK]. ▲ ▼ Press [ ] or [ ] to highlight <Auto>, and then press [OK].
  • Page 61: Using The Answering Machine

    When a Fax or Call Comes In The machine automatically detects whether the call is a fax or voice call after two rings. If the call is a fax, the machine starts receiving the fax. If the call is a voice call, the handset rings until it is answered or the caller hangs up.
  • Page 62: Receiving Faxes In Manual Mode

    When a Fax or Call Comes In The handset continuously rings in Manual mode. Pick up the handset or the receiver of the external telephone to answer the call. If the call is a fax, you will hear a beep. See “Receiving Faxes in Manual Mode,”...
  • Page 63: Receive A Fax From Memory

    Receive a Fax from Memory If a fax is stored in memory, you can view the sender of the received fax and print or forward the fax. Switching to Memory Lock Mode Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <System Settings>, and then press [OK] ▲...
  • Page 64: Viewing And Canceling Received Fax Documents

    Viewing and Canceling Received Fax Documents You can view the sender of the fax stored in memory. You can also delete unnecessary faxes or forward them to other destinations. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Fax Job Status/History>, and then press [OK].
  • Page 65: View And Cancel A Fax Job

    View and Cancel a Fax Job You can view or cancel fax jobs that are waiting or in progress. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Fax Job Status/History>, and then press [OK].
  • Page 66 Page Number Sending Date/Time (Unit Name) Above Image Mark No. as TEL/FAX: FAX, TEL 01/01/2011 02:07 PM FAX 123XXXXXXX CANON P.0001 Telephone Number Mark <Check Dial Tone Before When sending a fax, you can specify whether or not to verify Sending>...
  • Page 67: Restricting Fax Sending Functions

    Restricting Fax Sending Functions Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <System Settings>, and then press [OK]. ▲ ▼ Press [ ] or [ ] to highlight <Restrict TX Function>, and then press [OK]. ▲...
  • Page 68: Changing Fax Rx Settings

    Changing Fax RX Settings Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <Fax RX Settings>, and then press [OK]. ▲ ▼ Press [ ] or [ ] to highlight <RX Function Settings> or <RX Print Settings>, and then press [OK]. ▲...
  • Page 69: Changing Communication Management Settings

    Options Settings Details Bold: Default settings Set to scale images automatically so they fi t the selected paper size or to reduce the image according to the specifi ed ratio. Reduction Ratio: Auto, 97%, <Reduce RX Size> 95%, 90%, 75% Reduction Direction: Vertical/ Horizontal, Vertical Only Specify whether or not to print a received date, day of the...
  • Page 70 Communication Management Settings Options Settings Details Bold: Default settings 33600 bps 14400 bps <TX Start Speed> 9600 bps Change the transmission or receiving start speed if you have diffi culty sending or receiving faxes. 7200 bps <RX Start Speed> 4800 bps 2400 bps Generally, received documents are immediately printed.
  • Page 71: Maintenance And Management

    Maintenance and Management This chapter describes how to clean the machine, replace the toner cartridge, and explains the report and list functions used for managing the machine. Clean the Machine …………………………………………………… 72 Cleaning the Exterior and Interior …………………………………… 72 Cleaning the Fixing Unit …………………………………………… 73 Cleaning the Platen Glass and Feeder ………………………………...
  • Page 72: Clean The Machine

    Clean the Machine Clean the exterior and interior of the machine, feeder, and the fi xing unit periodically. Cleaning the Exterior and Interior Clean the exterior and interior of the machine to prevent toner powder and paper dust from accumulating inside. For safety, be sure to turn OFF the machine and disconnect all cables from IMPORTANT IMPORTANT...
  • Page 73: Cleaning The Fixing Unit

    Remove any toner or paper debris from the interior of the machine, with a soft, dry cloth that is clean and lint-free. Insert the toner cartridge. Close the toner cover, and then lower the scanning platform. Reconnect all the cables, and then turn ON the power. CAUTION When closing the scanning platform: Be careful not to get your fi ngers caught.
  • Page 74: Cleaning The Platen Glass And Feeder

    Cleaning the Platen Glass and Feeder If a scanned image has unexpected specks, clean the platen glass and feeder. Cleaning the Platen Glass Turn OFF the machine and disconnect all the cables from the machine. Remove any documents from the platen glass. Open the feeder.
  • Page 75: Check And Replace Toner Cartridges

    Check and Replace Toner Cartridges Toner cartridges are consumable products. When the toner has almost run out, a message appears in the display and streaks may appear on printed pages. Check the toner level, and replace the toner cartridge if necessary. Cart.
  • Page 76: Conserving The Toner To Extend The Life Of Toner Cartridges

    Insert the toner cartridge. stains. Close the toner cover, and then lower the scanning platform. Replacing the Toner Cartridge You can purchase replacement toner cartridges from your local authorized Canon dealer. Supported genuine Canon toner cartridge: Canon Cartridge 128 Starter...
  • Page 77 Open the operation panel and the toner cover, and then remove the toner cartridge. Prepare a new toner cartridge. • Store the protective bag. It is required when you remove the toner cartridge for printer maintenance or other purposes. Shake the toner cartridge 5-6 times to evenly distribute the toner.
  • Page 78 Follow all local and federal regulations when disposing of the sealing tape removed from the new toner cartridge. • → Canon will collect and recycle your used toner cartridges ( p.93). • For more details about handling toner cartridges, see [Handling Toner Cartridges] in the e-Manual.
  • Page 79: Manage Using The Report And List Functions

    Manage Using the Report and List Functions Print out reports or lists to view communication status, address book information, or settings, for monitoring the machine. Press [ ] (Report). ▲ ▼ Press [ ] or [ ] to highlight <Print Report Lists>, and then press [OK]. ▲...
  • Page 80 Memo...
  • Page 81: Troubleshooting

    Troubleshooting This chapter describes how to clear paper jams and off ers solutions to problems you may be having. Clear Jams …………………………………………………………… 82 Clearing Document Jams in the Feeder……………………………… 83 Clearing Paper Jams Inside the Machine …………………………… 84 Resolve a Displayed Message ………………………………………… 87 Resolve an Error Code …………………………………………………...
  • Page 82: Clear Jams

    Clear Jams When <Paper jam.> appears on the display, a paper jam has occurred in the feeder or inside the machine. To remove the jammed document or paper, follow the instructions on the display. Paper jam. Press [ ] to display steps.
  • Page 83: Clearing Document Jams In The Feeder

    Clearing Document Jams in the Feeder After removing any documents placed in the feeder, follow the procedure below to remove jammed documents. Open the feeder cover and lift the lock release lever. Remove any jammed document by pulling it gently. Hold the green grip, and then open the inner cover.
  • Page 84: Clearing Paper Jams Inside The Machine

    Clearing Paper Jams Inside the Machine Follow the procedure below to remove jammed paper. Step Step Check and remove the jammed paper inside the machine. Lift the scanning platform, and then open the toner cover. Remove the toner cartridge. Remove any jammed paper by pulling it gently. Push up the green colored part (A), and then pull the paper exit guide (B) to open.
  • Page 85 Gently pull any jammed paper downward from between the fi xing unit (A) and roller (B) until the leading edge emerges from the machine. When the leading edge emerges, hold both sides of the jammed paper and carefully pull it out. Insert the toner cartridge, close the toner cover, and then lower the scanning platform.
  • Page 86 Check and remove the jammed paper in the paper cassette. Step Step Open the front cover and the lower front cover, and then remove any paper loaded in the paper cassette. Remove any jammed paper by pulling it gently. Reload paper into the paper cassette, and then close the front cover. Check and remove the jammed paper in the rear cover.
  • Page 87: Resolve A Displayed Message

    Print?> Change the document type in <Photo -> ... -> Text> order. The toner cartridge needs to be replaced soon. Prepare the replacement toner cartridge. If Canon genuine toner cartridge is not <Cart. parts life used, this message can appear.
  • Page 88: Resolve An Error Code

    Resolve an Error Code If an error occurs, a report that contains a 3-digit error code is printed. Locate the error code in the table and follow the recommended actions to resolve the problem. Job No. 0123 Address 0123456789 Name name Start Time 01/01 02:07 AM...
  • Page 89: Improve Output Quality

    Error Code Cause Action The machine’s memory is full. Print, send, or delete any documents stored in memory. #037 The data size exceeds the machine’s Reduce the data resolution or change the fi le format to reduce available memory. the data size. A user canceled a job that is #099 Try to send or receive the document again.
  • Page 90 Symptom Example Action • → Verify that the appropriate paper is being used ( p.22). • Print a test page with new paper. • If the machine is not in use for a long time after the toner cartridge has been replaced, change the <Special Mode B> settings from the operation panel.
  • Page 91: Resolve A Problem

    → Turn OFF the power immediately, disconnect the Remove any jammed paper ( p.82). power cord, and contact the Canon Customer Care • Turn OFF the power, wait for more than Center. Do not attempt to disassemble or repair the 10 seconds, and then turn it ON again.
  • Page 92: Faq

    Can I turn off the incoming ring when receiving a fax? └ Yes, but you can turn off the incoming ring for faxes only when you are using <Fax/Tel Auto Switch> mode. ] (Menu)  <Fax RX Settings>  To turn off the incoming ring for faxes, press [ <RX Function Settings>...
  • Page 93: If A Power Failure Occurs

    Call 1-800-OK-Canon to receive your free eight cartridge THE Canon CARTRIDGE RECYCLING collection box. PROGRAM The Canon Cartridge Recycling Program fulfi lls the fi rst initiative of Canon’s Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace •...
  • Page 94: Important Safety Instructions

    Please be sure that the shipment does not exceed UPS cartridges into the Canon collection box. Seal the box. • specifi cations. Apply the Canon Canada Inc./Canada Post label provided in this Maximum weight = 70 lb. (31.8 kg) brochure. •...
  • Page 95: Power Supply

    – A location exposed to direct sunlight or an outside place • Please contact an authorized Canon dealer if the machine – A location subject to high temperatures makes an unusual noise, emits an unusual smell, or emits smoke –...
  • Page 96: Legal Notices

    If you make such changes or modifi cations, you could be otherwise reproduced by your product, may be prohibited by law required to stop operation of the equipment. and may result in criminal and/or civil liability. Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. 1-800-OK-CANON...
  • Page 97 2,500 (touch-tone) or 500 of equipment, Information regarding Authorized Service Facility (rotary/pulse dial) telephones. A dedicated extension locations can be obtained by calling Canon Customer Care Center off a PBX (Private Branch eXchange) unit without “Call (1-800-OK-CANON).
  • Page 98 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a Canon vous conseille d’utiliser une ligne individuelle telephone interface. The termination of an interface may consist conforme aux normes industrielles, à savoir: of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed fi ve.
  • Page 99: Laser Safety

    C. Condition d’alimentation Laser Safety Raccordez le télécopieur à une prise de courant plus terre à trois This machine complies with 21 CFR Chapter 1 Subchapter J as branches, du type simple ou double, et qui ne sert pas à alimenter a Class 1 laser product under the U.S.
  • Page 100 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.

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