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Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
Contact authorized dealers of this product.
If they can't supply original replacement
parts, call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service or your
dealer, have ready:
• Your name
• Your address
Contact authorized dealers of this product.
If they can't supply original replacement
part(s) call Customer Service toll free at
1-866-573-0674 for referral information.
Purchase these heater accessories from your local dealer. If they can not supply these ac-
cessories, contact ProCom Heating, Inc. at 1-866-573-0674 for information.
EQUIPMENT SHUTOFF VALVE
For all models. Equipment shutoff valve with
1/8" NPT tap.
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
You may have further questions about installation, operation, or troubleshooting. If so, contact
ProCom Heating, Inc. at 1-866-573-0674.
When calling, please have your model and serial numbers of your heater ready.
200246-01A
REPLACEMENT PARTS
PARTS UNDER WARRANTY
PARTS NOT UNDER WARRANTY
ACCESSORIES
SERVICE HINTS
When Gas Pressure Is Too Low
TECHNICAL SERVICE
www.usaprocom.com
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural
gas/NG)
• Purchase date
• Usually, we will ask you to return the defec-
tive part to the factory
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
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