Product Troubleshooting - Autel MaxiProgrammer 201 Manual

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Product Troubleshooting

This part describes problems that you may encounter while using the
XP201.
Vehicle Linking Error
A communication error occurs if the XP201 fails to communicate with
the diagnostic tools. Please do the following check-ups:

Verify that the diagnostic tool authorization is approved.

Verify that the server works properly.

Verify that the power LED light of the XP201 illuminates solid
green.
PC Communication Error
A communication error occurs if the XP201 fails to communicate with
PC. Please do the following check-ups:

Verify that the power LED light of the XP201 illuminates solid
green.

Check if there is any firewall software interfering with the
connection port or if a wrong USB port is being used.

Check if the green status light for USB communication is blinking.
If these issues have been addressed, verified, and you are still having
trouble, please contact technical supports for assistance.
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