Product Troubleshooting - Autel AutoLink AL619EU Manual

"OBD II Certified". Additionally, Government regulations mandate
that all OBD II compliant vehicles must have a "common"
sixteen-pin Data Link Connector (DLC).
For your vehicle to be OBD II compliant it must have a 16-pin DLC
(Data Link Connector) under the dash and the Vehicle Emission
Control Information Label must state that the vehicle is OBD II
compliant.
In addition to OBD II diagnosis, the AL609 scan tool also supports
the ABS diagnostic function, dealing with more than 20 US, Asian
and European vehicles, including GM, Ford, Chrysler, Volvo, VW,
BMW, Benz, Smart, Sprinter, Toyota, Honda, Nissan, Hyundai, Kia,
Subaru, Mitsubishi, Peugeot, Citroen, (Peugeot and Citroen are only
for AL619EU) Fiat, Renault, Landrover, Jaguar.
More vehicle supports will come out with new updates released.

3.8 Product Troubleshooting

This part describes problems that you may encounter while using the
scan tool.
Vehicle Linking Error
A communication error occurs if the scan tool fails to communicate
with the vehicle's ECU (Engine Control Unit). You need to do the
following to check up:
 Verify that the ignition is ON.
 Check if the scan tool's OBD II connector is securely
connected to the vehicle's DLC.
 Verify that the vehicle is OBDII compliant.
 Turn the ignition off and wait for about 10 seconds. Turn the
ignition back to on and continue the testing.
 Verify the control module is not defective.
Operating Error
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