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Troubleshooting
Problem
The oven does not
• If the door is often opened
cook properly.
during cooking
24 English
NV75K3340RS_EU_DG68-00750A-01_EN.indd 24
Cause
Action
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
open the door often, the
interior temperature will
be lower and this may
affect the results of your
cooking.
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Meaning
C-20
C-21
Sensor malfunctions
C-22
Button problem
Occurs when a button is
C-d0
pressed and held for a period
of time.
Safety shutoff
Oven has continued operating
at a set temperature for an
S-01
extended time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
Clean the buttons and make
sure there is no water on/
around them. Turn off the oven
and try again. If the problem
continues, contact a local
Samsung service centre.
This is not a system failure.
Turn off the oven and remove
food. Then, try again normally.
2016-12-06
11:51:40
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