Repair And Return Information - CEECO SSP-363-F Service Manual

11.0 REPAIR AND RETURN INFORMATION

11.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It
must include: RMA Number, return shipping instructions., original
purchase order number, serial number and special marking instructions. A
tag with the trouble observed must be attached to the defective unit. This
information must be inside the shipping container.
11.2 DIRECT ALL INQUIRES TO:
11.3 NON-WARRANTY REPAIR:
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4 RETURN FOR CREDIT:
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return RMA must be requested no later than 30
days after original shipment.
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
info@ceeco.net
www.ceeco.net
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
ISSUE 4.0
18