Troubleshooting - Vatech PaX-500 User Manual

Troubleshooting

If a problem occurs while using the product, do not get embarrassed but check the following
carefully and take necessary actions or request supports through customer support information.
● If device is not moving
Cause
Power status
Initialization status
Control PC connection
status
● If exposure switch is not working
Cause
Ready status
● If imaging is not working
Cause
Initialization status
● If Laser Beam is turned off and patient alignment cannot be performed
Cause
Alignment timeover
Moisture may cause fatal error to the equipment using electricity. Be careful not to
allow leakage or penetration of water around it.
Resolution
Check the power of device.
Wait until the device is initialized and then try again.
Check the connection status of Serial Port(RS232)
connecting PC and device.
Resolution
Check whether it is ready for capturing at imaging
program.
Resolution
Wait until the device is initialized and try again. If it still
does not work, turn it off and start again.
Resolution
Press LAMP Button and carry out patient alignment.
User manual
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