Safety And Compliance; Part 15 Rules - Polycom SoundPoint 600 SIP User Manual

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No Ringing
Verify incoming ring setting and volume
levels:
• Adjust the ringing level from the front
panel using the volume up/down keys.
• Check that ring type selection is not
Silent Ring.
No Audio on Headset
Verify correct connections:
• Ensure the headset is plugged into
the jack marked Headset at the rear
of the phone.
• Ensure the headset amplifier (if pres-
ent) is turned on and/or the volume
is correctly adjusted.
No Response from Feature Key Presses
Verify phone is in active state:
• Make a call to the phone to check
Directories
for inbound call display and ring-
Services
ing as normal. If successful, try to
press feature keys within the call to
Conference
access Directory or Buddy Status for
Transfer
example.
Redial
Hold
Display shows "Network Link is Down"
Verify LAN cable is properly connected:
• Check termination at the switch or
Directories
hub (furthest end of the cable from
Services
the phone).
• Check that the switch or hub is opera-
Conference
tional (flashing link/status lights) or
Transfer
contact your System Administrator.
Redial
Hold

Safety and Compliance

Part 15 Rules

This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions:
1. This device may not cause harmful
interference, and
Verify successful outbound or inbound
calling:
• As "No Display" above.
• Check same status of handset,
• Ensure that headset is compatible
with the phone.
• Press
Status and Server Status to confirm
line is actively registered to the
1 ABC 2 DEF 3
1 2 3
server.
ABC DEF
• Reboot the phone to attempt re-reg-
4 5 6
GHI JKL MNO
4 5 6
istration to the server.
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
PQRS TUV WXYZ
0
OPER
* #
0
OPER
• Press
Status and Network Status. Scroll
down to verify LAN port is Active.
1 ABC 2 3 DEF
1 2 3
• Reboot the phone to attempt recon-
ABC DEF
nection to the network.
4 5 6
GHI JKL MNO
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
PQRS TUV WXYZ
0
OPER
* #
0
OPER
28
headset (if connected) and through
the hands-free speakerphone.
Sel
Del
followed by System
Menu
Messages
Do Not Disturb
Sel
Hold
Del
followed by System
Menu
Messages
Do Not Disturb
Hold