Contents Introduction ............1 Parts List ............1 Installing SoundPoint ® IP 430 SIP ......2 Connecting Network and Power Source ........2 Connecting the Handset and Optional Headset......3 Attaching the Base ..............3 Features ............5 Key Descriptions ..........6 Using SoundPoint IP 430 SIP......
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Modifications................. 24 Installation Instructions ............24 Plug Acts as Disconnect Device ..........24 Industry Canada (IC) .............. 24 CE & VCCI Mark..............24 Polycom Limited Warranty and Limitation Liability ........24 Exclusions ............25 Warranty Exclusive........... 25 Service Agreements.......... 25 Limitations of Liability ........
If you are SoundPoint IP 430 SIP package. Check missing any items, please contact your ® this list before installation to ensure that system administrator. Polycom SoundPoint IP 430 SIP Power Adapter ® (Not shown: Country-specific AC cord provided) Phone Base Handset &...
Point IP 430 SIP phone. If you require review. It can also be found at www. ® additional information or assistance with polycom.com. your new phone, please contact your sys- tem administrator. Connecting Network and Power Source AC Power Option...
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base ® The base unit can be attached to the SoundPoint...
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Wallmount Method 1. Place all cords in the recessed area above the modular jacks as shown in previous example. 2. On the back of the phone, remove the key located behind the hook- switch. (See below.) 3. Reposition it so that the end tab (at 45º...
Features Line Indicators Individual multi-color LEDs display a dynamic call state. Soft Keys Line/Speed The screen will display Dial Keys labels for these keys, to identify their context- Display Control sensitive functions. Keys Speakerphone Use the arrow keys to scroll through the Microphone Mute displayed information.
Key Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows you to place and receive calls through an optionally con- Directories nected headset. Menu Directories Directories Services Messages Menu Line or Speed Dial keys with LED indicators. Services Call Lists Services...
Using SoundPoint IP 430 SIP ® Placing a Call During a call, you can alternate Using the Handset: between handset, headset, or hands-free modes by pressing the 1. To obtain dial tone, pick up the handset. keys, or picking up 2.
Answering a Call Using the Handset: ick up the handset. Using Hands-Free Speakerphone Mode: Incoming calls may be ignored Press , or with the handset on hook press the by pressing the Reject soft key or line key with the active indicator, or the Answr invoking Do Not Disturb during soft key .
Menu Directories Menu Directories Messages Services Messages Services General Key Use Do Not Disturb Conference Do Not Disturb Conference To navigate through menus and to enter Transfer Transfer data, these are useful tips: PQRS PQRS WXYZ WXYZ Redial Redial Hold Hold for ‘C’...
Transferring a Call 1. During a call, press the Trnsfr soft key Transfer may be cancelled during estab- (the active call is placed on hold). lishment by pressing the Cancel soft key. 2. Dial the number to which you want to The original call is resumed.
Call Forwarding Calls may be forwarded to another exten- To turn call forwarding off: Conference Directories sion as follows: 1. Press the Fwd soft key from the 1. Press the Fwd soft key from the phone’s idle display or press Services and select Features and phone’s idle display or press...
Conference Conference Time and Date Forward Time and Date is clearly displayed on the 1. Press Menu SoundPoint IP 430 SIP phone. If the ® Transfer 2. Select Settings followed by Basic, phone cannot obtain a time and date from Voice Mail Preferences, Time &...
Ring Type Many ring types are available including a If “Silent Ring” is selected, incoming “Silent Ring”. You can select different rings calls can only be answered by press- to distinguish between lines or to have a dif- ing the Answer soft key. ferent ring from your neighbor’s phone.
To add or edit a contact: 5. Ring Type and Divert Contact may and select Features, 1. Press Menu be left blank. Contact Directory. 6. Use to switch between Messages 2. Press More and then Add to enter Enabled and Disabled settings for another contact into the phone’s da- Do Not Disturb the last four fields.
Idle display could now be as shown: : :: . . . To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. To quickly view a complete list of assigned speed dial entries, press from the idle display.
Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 2020 is in an out- bound call with 2024.
Shared Lines The phone supports shared lines shared line is indicated by a different line icon. In the figure, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring.
Distinctive Ringing / Call Treatment You can set distinctive incoming ringing tones for con- tacts in your local directory. This allows identification of a contact by a specific ring tone. To set a distinctive ring for a local contact: existing value). See Ring Type in 1.
Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software. There are two ways to reboot the phone: ► Simultaneously press and hold the Messages, Hold, and Volume keys (see figure) for more than 3 seconds or until a beep is heard.
To send a text message: 6. Press the Select soft key to choose 1. Press from various pre-scripted short mes- 2. Select Instant Messages. sages, 3. (Optional) If multiple lines are in use, first select from which line to send a message. Press Edit to compose a custom 4.
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To view and change Presence settings: 3. Choose Buddy Status to monitor 1. Press and select Features Menu the status of the contacts within and Presence. your buddy list. This can also be 2. Choose My Status to change your Messages accessed by pressing the Buddies soft own status (online, busy, etc.).
Troubleshooting No Dial-Tone Verify power is correctly applied to the Verify if dial tone is present on any other SoundPoint IP 430 SIP phone: audio paths: ® • Check that the display is illuminated. • Switch between handset, headset (if •...
No Response from Feature Key Presses Verify phone is in active state: • Press Menu followed by System Sta- • Make a call to the phone to check tus and Server Status to confirm line for inbound call display and ring- is actively registered to the server.
Modifications by Polycom, Inc. could void the user’s In accordance with Part 15 of the FCC authority to operate the equipment. Rules, the user is cautioned that any chang- es or modifications not expressly approved Installation Instructions L’Installation doit être exécutée confor- Installation must be performed in accor- mément à...
CONDITIONS, EXPRESS OR IMPLIED, INSTALLATION, MAINTENANCE OR EITHER IN FACT OR BY OPERATION USE OF ITS PRODUCTS. OF LAW, STATUTORY OR OTHER- Service Agreements Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product.
Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundPoint are trademarks of Polycom, All rights reserved under International and Inc.
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Permission is hereby granted, free of THE SOFTWARE IS PROVIDED “AS charge, to any person obtaining a copy of IS”, WITHOUT WARRANTY OF ANY this software and associated documenta- KIND, EXPRESS OR IMPLIED, IN- tion files (the “Software”), to deal in the CLUDING BUT NOT LIMITED TO THE Software without restriction, including WARRANTIES OF MERCHANTABIL-...
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