Polycom SOUNDPOINT IP 600 SIP 1.6.X User Manual
Polycom SOUNDPOINT IP 600 SIP 1.6.X User Manual

Polycom SOUNDPOINT IP 600 SIP 1.6.X User Manual

Sip 1.6.x
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User Guide

SoundPoint
IP 600 SIP 1.6.x
®
October 27, 2005

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Summary of Contents for Polycom SOUNDPOINT IP 600 SIP 1.6.X

  • Page 1: User Guide

    User Guide SoundPoint IP 600 SIP 1.6.x ® October 27, 2005...
  • Page 2: Table Of Contents

    Placing a Call ... 6 Answering a Call... 7 Call Hold and Resume... 7 Multiple Calls on Hold... 7 Microphone Mute ... 7 General Key Use ... 8 Local Conferencing ... 8 Splitting a Conference... 8 Transferring a Call ... 8 Call Timer ...
  • Page 3 Modifications ... 22 Installation Instructions... 22 Plug Acts as Disconnect Device ... 22 Industry Canada (IC)... 22 CE & VCCI Mark ... 22 Polycom Limited Warranty and Limitation Liability ... 22 Exclusions ... 23 Warranty Exclusive... 23 Service Agreements... 23 Limitations of Liability ...
  • Page 4: Introduction

    Parts List The following items are included in your SoundPoint IP 600 SIP package. Check ® this list before installation to ensure that Polycom SoundPoint IP 600 SIP ® Directories Services Conference Transfer Redial...
  • Page 5: Installing Soundpoint

    IP 600 SIP ® The SoundPoint includes regulatory compliance informa- tion that your system administrator should review and can also be found at www. polycom.com. Cisco™ Catalyst™ In-Line Power Switch IEEE 802.3af compliant In-Line Power switch IP 600 SIP User Guide ®...
  • Page 6: Connecting The Handset And Optional Headset

    2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown.
  • Page 7: Features

    Soft Keys Messages The screen will display Do Not Disturb labels for these keys, to identify their context- sensitive functions. Hold Headset Microphone Mute Speakerphone Indicator This will alert you to incoming calls, new messages, and other events. Graphic Display Menu...
  • Page 8: Key Descriptions

    Key Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories nected headset. Directories Directories Services Services Line or Speed Dial keys with LED indicators. Call Lists Services Directories...
  • Page 9: Using Soundpoint Placing A Call

    Dial soft key, or press the In all cases, the active call will appear on the display showing call duration and destination. †Examples: 10.3.0.42 joe@205.173.1.24 Directories sip: jane@polycom.com Services Conference Transfer PQRS Redial PQRS...
  • Page 10: Answering A Call

    “2/3” shows that this is the second call out of three calls. Microphone Mute During a call, press . The lights up to indicate that the other party (parties) cannot hear you. To turn off Microphone Mute, press again. PQRS WXYZ PQRS WXYZ OPER...
  • Page 11: General Key Use

    Services Services General Key Use Conference Conference To navigate through menus and to enter data, Transfer Transfer these are useful tips: Redial Redial 1. Use Hold Hold In some lists the can be used as “Page Up” and “Page Down”. Menu 2.
  • Page 12: Call Timer

    transfer or press the Split soft key to put the first call on hold and keep the second call as the active call . Call Timer Call duration on an active call is monitored through a local call timer. This is visible within the active call window on the display.
  • Page 13: Do Not Disturb

    Messages Do Not Disturb Press to prevent the phone from Do Not Disturb ringing on incoming calls. A flashing icon and text on the display indicates that Do Not Disturb is on. Hold Hold Menu Calls received while Do Not Disturb is enabled are logged in the Missed Calls list.
  • Page 14: Ring Type

    Ring Type Many ring types are available. Users can select different rings to distinguish be- tween lines or to have a different ring from Conference Directories their neighbor’s phone. Services To change the incoming ring: 1. Press . Select Settings fol- Menu Call Lists lowed by Basic, Ring Type.
  • Page 15: Speed Dial

    3. Enter first and/or last name from the keypad. Press the 1/A/a soft key to select between numeric and up- per/lower case alphanumeric modes. Press the Encoding soft key to access special characters in other languages if necessary. Directories Directories 4.
  • Page 16: Multiple Lines

    To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. To remove a Speed Dial entry: 1. Press and select Contact Directories Conference Directory. 2. Scroll to the desired entry and press Services Edit.
  • Page 17: Multiple Call Appearances

    Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304.
  • Page 18: Shared Lines

    Shared Lines The phone supports shared lines shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring.
  • Page 19: Distinctive Ringing / Call Treatment

    Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identifica- tion of a contact by a specific ring tone. To set a distinctive ring for a local contact: 1. Press and select Contact Directories Conference...
  • Page 20: Phone Reboot

    There are two ways to reboot the phone: ► Simultaneously press and hold the Mes- sages, Microphone Mute, and Volume keys (see illustration) for more than 3 seconds or until a beep is heard. ► Press...
  • Page 21: Presence / Status / Buddy Lists

    Menu To send a text message: 1. Press Messages 2. Select Instant Messages. 3. (Optional) If multiple lines are in Do Not Disturb use, first select from which line to send a message. 4. Press the New soft key. Hold Hold 5.
  • Page 22 To view and change Presence settings: Menu 1. Press and select Features and Presence. Messages 2. Choose My Status to change your own status (online, busy, etc.). This Do Not Disturb affects information sent to watch- ing phones. Presence information will also be sent to watching phones when the user goes off-hook or Hold...
  • Page 23: Troubleshooting

    Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint IP 600 SIP phone: ® • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable).
  • Page 24: Safety And Compliance

    No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check Directories for inbound call display and ring- Services ing as normal. If successful, try to press feature keys within the call to Conference access Directory or Buddy Status for Transfer...
  • Page 25: Modifications

    Polycom or its autho- rized reseller. Polycom’s sole obligation under this by Polycom, Inc. could void the user’s authority to operate the equipment.
  • Page 26: Exclusions

    Exclusions Polycom will not be liable under this limited warranty if its testing and exami- nation disclose that the alleged defect or malfunction in the product does not exist or results from: •...
  • Page 27: Limitations Of Liability

    Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. 2000 Thai Open Source Software Center...
  • Page 28 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta- tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, subli- cense, and/or sell copies of the Software, and to permit persons to whom the Soft- ware is furnished to do so, subject to the...
  • Page 29 Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11619-001 Rev. C...

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