Philips Brilliance 272B4 User Manual
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Philips Brilliance 272B4 User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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272B4

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Summary of Contents for Philips Brilliance 272B4

  • Page 1 272B4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.2 Crystalclear ............29 6. Power Management ......30 7. Regulatory Information ......31 8. Customer care and warranty ...39 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........39 8.2 Customer Care & Warranty ....41 9. Troubleshooting & FAQs ....45 9.1 Troubleshooting ...........45 9.2 SmartControl Premium FAQs .....46...

  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time...

  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...

  • Page 6: Setting Up The Monitor

    (2) Gently attach the base to the stand. Audio cable * VGA cable * DP cable AC/DC Adapter * Dual-link DVI cable * Depends on the country Note Use only AC/DC adapter model: Philips ADPC20120, TPV120-REBN2.

  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your computer 2.2 Operating the monitor Description of the control buttons 2 3 4 5 6 DC power input DVI input MHL-HDMI input Display port input VGA input Audio input Earphone jack Kensington anti-theft lock Switch monitor’s power ON and USB fast charger OFF.
  • Page 8 2. Setting up the monitor Independent audio playback, regardless of video input Your Philips monitor can play the audio source independently, regardless of which video input. For example, you can play your MP3 player from the audio source connected to the [Audio...

  • Page 9: The Osd Menu

    On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips monitors. It allows an end user to adjust around the different adjustments later on. screen performance or select functions of...
  • Page 10 2. Setting up the monitor Height adjustment This monitor is designed for optimal performance at its native resolution, 2560 × 1440 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 2560 × 1440 @ 60 Hz for best results.

  • Page 11: Multiview

    1. Press button on the front bezel to Why do I need it? enter OSD Menu Screen. With the ultra high resolution Philips PIP/PBP Mode MultiView display, you can experience a world Power Sensor PIP/PBP Input...
  • Page 12 2. Setting up the monitor PIP Size: When PIP is activated, there are [PIP]: Picture in Picture three sub-window sizes to choose: [Small], Open up a sub-window of [Middle], [Large]. another signal source. (main) Small Middle Large (main) When the sub source is not detected: PIP Position: When PIP is activated, there (main)

  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Off: Stop MultiView function. 3. While keeping the release button pressed, tilt the base and slide it out. (main) Note When you do the SWAP function, the video and its audio source will swap at the same time. (Refer to page 6 “Independent audio playback, regardless of video input”...

  • Page 14: Image Optimization

    PDF files, scanned articles or other general office How does it work? applications. SmartImage is an exclusive, leading edge Philips Photo: This profile combines color technology that analyzes the content displayed saturation, dynamic contrast and sharpness on your screen.

  • Page 15: Smartcontrast

    3. Image Optimization office applications and lower power Windows compliant eye catching animated consumption. Icon based software is ready to enhance your experience with Philips monitors! Off: No optimization by SmartImage. Installation 3.2 SmartContrast Follow the instruction and complete the installation.
  • Page 16 3. Image Optimization Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness, Contrast, Focus, Position and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation.
  • Page 17 3. Image Optimization Color menu Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and SmartImage (Please refer to SmartImage section). You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input.
  • Page 18 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 19 3. Image Optimization Options>Audio - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available. Displays current preference settings. A checked box enables the feature. The check box is a toggle.
  • Page 20 3. Image Optimization available. All other SmartControl Premium tabs User can enter PIN between 4 and 9 digits are not available. numbers only. After entering PIN, Accept button takes user to the pop-up dialog box on the following page. Minimum minutes set to 5. Slider set to 5 by default.
  • Page 21 3. Image Optimization Help menu Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. PBP mode Select Input and Audio. Help>Version - Will only be active when selecting Version from the drop- down Help menu.
  • Page 22 3. Image Optimization icon from the task tray. Left Click will launch the application. Help - Access to User Manual file: Open User Manual file using the default browser Context Sensitive menu window. The Context Sensitive menu is Enabled by Technical Support - displays the tech default.

  • Page 23: Smartdesktop Guide

    3. Image Optimization from the task tray, disable Run at Startup in 3.4 SmartDesktop Guide Options>Preferences. SmartDesktop Note SmartDesktop is in SmartControl Premium. All the illustrations in this section are for Install SmartControl Premium and select reference only. SmartControl software version SmartDesktop from Options.
  • Page 24 3. Image Optimization Note If the outline of the region is not visible when dragging the window, “Show windows contents while dragging” is disabled. To enable: 1. In Control Panel, click System. Right Click Menu 2. Click Advanced system settings (For Vista & Right click on the Desktop Partition icon to Win7/Win8 OS, this is located on the left view the drop down menu.
  • Page 25 3. Image Optimization 5. Exit – Closes Desktop Partition and all open windows and move the selected window to the forefront. Display Tune. To re-initialize, launch Display Tune from the start menu or short cut on Desktop Partition – Desktop Partition the desktop.
  • Page 26 3. Image Optimization Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions.
  • Page 27 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display into Bottom two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regions For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.

  • Page 28: Powersensor

    4. PowerSensor™ Hot key Sensor distance 4. PowerSensor™ How does it work? PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect userpresence. Landscape/Portrait mode (for selective models) When the user is in front of the monitor the monitor operates normally, at the predetermined settings that the user has set - Landscape mode...

  • Page 29: Technical Specifications

    5. Technical Specifications Picture/Display Monitor Panel Type AHVA Backlight Panel Size 27" W (68.6 cm) Aspect Ratio 16:9 Pixel Pitch 0.233 x 0.233 mm Brightness 350 cd/m²(typ.) SmartContrast 20,000,000:1 Contrast Ratio 1000:1(typ.) Response Time (typ.) 12 ms(GtG) SmartResponse 4 ms (GtG) Optimum Resolution 2560 x 1440 @ 60 Hz Viewing Angle...
  • Page 30 Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...

  • Page 31: Resolution & Preset Modes

    640 x 480 59.94 35.00 640 x 480 66.67 wizard working on huge spreadsheets, this 37.86 640 x 480 72.81 Philips display will give you Crystalclear images. 37.5 640 x 480 75.00 37.88 800 x 600 60.32 46.88 800 x 600 75.00...

  • Page 32: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 33: Regulatory Information

    Minimum one-year product warranty. Minimum electronic equipment have been adhered to three-year availability of spare parts. Product in order to make Philips monitors safe to use takeback. throughout its life cycle. Packaging Limits on hazardous substances in product Congratulations! packaging.
  • Page 34 7. Regulatory Infomation representing office workers. TCO Development EN55022:2010 (Radio Disturbance is headquartered in Stockholm, Sweden, with requirement of Information Technology regional presence in North America and Asia. Equipment). For more information, please visit: EN55024:2010 (Immunity requirement of www.tcodevelopment.com Information Technology Equipment). EN61000-3-2:2006 +A1:2009+A2:2009 compliance.
  • Page 35 7. Regulatory Infomation Energy Star Declaration Use only RF shielded cable that was supplied with the monitor when connecting this monitor (www.energystar.gov) to a computer device. ® As an ENERGY STAR Partner, we have determined that this product shock hazard, do not expose this appliance to ®...
  • Page 36 7. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: Réorienter ou déplacer l’antenne de réception.
  • Page 37 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 38 7. Regulatory Infomation Information for U.K. only 1. The GREEN&YELLOW wire must be connected to the terminal in the plug WARNING - THIS APPLIANCE MUST BE which is marked with the letter "E" or by EARTHED. the Earth symbol or coloured GREEN or GREEN&YELLOW.
  • Page 39 HDMI and TV tuners. that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling in India please visit the below web link. http://www.india.philips.com/about/sustainability/ recycling/index.page.
  • Page 40 7. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request. RoHS (Pb) (Hg)

  • Page 41: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 42 8. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.

  • Page 43: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 44 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 45 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 46 8. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Philippines (02) 655-7777;...

  • Page 47: Troubleshooting & Faqs

    If the problem still persists Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit)

  • Page 48: Smartcontrol Premium Faqs

    Reconnect your USB peripherals. Always activate a periodic screen refresh For further assistance, refer to the Consumer application if your monitor will display Information Centers list and contact Philips unchanging static content. customer service representative. Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in”...

  • Page 49: General Faqs

    My Computer and click Function. What can I do? on Properties -> Hardware -> Device Ans.: Philips Service center has a right to Manager. If you see “Plug and Play Monitor” shows under Monitor, then you need to authorization, in order to establish re-install.
  • Page 50 1440 @ 60 Hz. the monitor, make sure that there is Shut down your computer, disconnect your no pressure or force applied to the old monitor and reconnect your Philips panel surface side. This may affect your monitor. warranty conditions.
  • Page 51 @ 60 Hz. For workstation or Mac? best display, please use this resolution. Ans.: Yes. All Philips monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

  • Page 52: Multiview Faqs

    9. Troubleshooting & FAQs 9.4 Multiview FAQs Why I cannot activate PIP or PBP when the sources are DVI and MHL- HDMI? Ans.: Please refer to below table for the main source and its supporting sub source. SUB SOURCE POSSIBILITY (xl) MHL- Inputs HDMI...
  • Page 53 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Version: M4272BE1T...

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