Packaging; Returning A Detector For Service - Agilent Technologies 85025A User's And Service Manual

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Packaging

Use containers and materials identical or comparable to those used in factory
packaging. If you ship the detector, follow these packaging instructions:
1. Wrap the detector in the original pouch and box. If they are not available,
wrap the detector in heavy paper and use a strong shipping container.
2. Provide a rm cushion that prevents movement inside the container. Use a
layer of shock-absorbing material around all sides of the detector.
3. Seal the shipping container securely.
4. Mark the shipping container

Returning a Detector for Service

When you make an inquiry, either by mail or by telephone, refer to the detector
by both model number and full serial number.
If you ship the detector to an Agilent oce or service center, ll out a
blue service tag (provided at the back of this manual), and include the following
information:
1. Company name and address.
Do not
use an address with a P.O. box number because products cannot be
returned to a post oce box.
2. he complete phone number of a technical contact person.
3. he complete model and serial number of the detector.
4. he type of service required (calibration, repair).
5. Any other information that could expedite service, such as failure condition
or cause.
1-10
General Informat on
RAGILE
.
Ag lent 85025A/B/D/E

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