Legal Warranty; Wa Rr A Nty C La Im Proc Ess - Orbea ALMA HYDRO 2021 Technical Manual

6 | OR BEA
0 2 OR BEA WA R R AN TY
Our continuous daily effort to provide maximum quality
of our bicycles allows us to offer the following warranty
and coverage conditions:

LEGAL WARRANTY

Orbea offers the original owner of the Orbea bicycle, rigid
fork or OC component a legal warranty of 2 years from the
date of purchase of the items, or the period stipulated as
the legal warranty in the country of purchase.
This warranty covers all Orbea products against manufac-
turing defects and/or lack of compliance and guarantees
the repair or replacement of the defective product at no
cost to the affected customer. Likewise, this warranty also
covers paint, varnish and corrosion defects on all frames
and rigid forks assembled on our bicycles during the pe-
riod specified in the previous paragraph of this warranty.
This warranty does not cover in any case damage derived
from inappropriate use, falls or accidents or the lack of
maintenance, as well as the normal wear and tear of con-
sumable parts, such as, by way of example, but without
limitation: seals, bearings, handlebar tape, spokes, tires,
saddles, etc.
For a full description of the coverage conditions and the
legal warranty, please visit:
www.orbea.com/us-en/garantia
ORBEA L IFET IME WARR A N TY
As a supplement to the legal warranty, Orbea offers the
original buyer of the bicycle the Orbea lifetime commer-
cial warranty, as long as they have registered their product
on the Orbea website within 30 days of its purchase. This
lifetime warranty covers the frames and rigid forks that we
mount on our bicycles against manufacturing defects and
material conformity issues with no time limitation.
TECHN ICA L MAN UAL
This warranty extends the original period of coverage
against paint, varnish or corrosion defects on the frames
and rigid forks for one additional year after the end of the
legal warranty period.
Orbea's lifetime commercial warranty only covers frames
and rigid forks, but not OC components.
For a full description of the warranty conditions for the
lifetime warranty, please visit:
www.orbea.com/us-en/garantia#garantia-deporvida-orbea
R E GI ST E R YO U R B I CYC L E
In order to benefit from the Orbea lifetime warranty ex-
tension, you must register your bicycle within 30 days of
its purchase at:
www.orbea.com/es-es/acceso-registro?from=register-plate/
01. REGISTER YOUR ACCOUNT
B LUE PAPER AL MA· H YDRO 2021
02. REGISTER YOUR BARCODE
03. WHERE TO FIND YOUR BARCODEA
ORB EA | 7

WA RR A NTY C LA IM PROC ESS

All warranty claims must be processed through an author-
ized Orbea dealer, who will perform the initial diagnosis
and send Orbea all the necessary documentation for a
complete diagnosis of the claim in question. The dealer
will inform the owner about the status of the process and
the decision made on the warranty claim by Orbea.
We recommend that you always visit the dealer where you
purchased your bicycle to process a warranty claim, or the
dealer you chose during the process of purchasing a bicy-
cle that was delivered directly to your home. If you cannot
visit the original dealer, you can check the list of author-
ized dealers on our website or contact Orbea directly so
we can indicate the dealer you should visit.
www.orbea.com/es-es/distribuidores/?country
www.orbea.com/us-en/contacto
EN