Limited Lifetime Warranty - Fire Sense Lux Series Manual

LIMITED LIFETIME WARRANTY

Customers in the Contiguous US
With proof of purchase from an authorized retailer, this Fire Sense Pro or Lux
Series Heater is warranted for a period of 1 year from original purchase date
against defects in materials and workmanship under normal use. For the life
of the head/burner unit, all components are warranted against defects in
material and workmanship under normal use. This warranty does NOT cover
normal wear/weathering, exposure to water, freezing temperatures, oils,
fluids, or chemicals, OR use in a commercial application if model is not
designated as a commercial model. At Well Traveled Living's sole discretion,
products under warranty will be repaired and/or replaced at no charge to the
customer. Returns sent back to Well Traveled Living must be sent via prepaid
freight in the original retail packaging.
For warranty service, contact Well Traveled Living at the address, phone
numbers or website and email listed in this owner's manual. Be sure to have
your sales receipt, date of purchase and catalogue/model numbers available
when calling. All warranty service will be coordinated by Well Traveled
Living's, Amelia Island, Florida service center. This warranty is extended only
to the original owner. Proof of purchase will be required before warranty
service is rendered. The sales receipt is the only valid proof of purchase. This
warranty only covers failures due to defects in materials or workmanship
which occur during normal use. Failures and/or damage which result from
accident, negligence, misuse, abuse, neglect, mishandling, alteration or
modification, failure to maintain, improper assembly or maintenance, service
by unauthorized agency or use of unauthorized components or damage that is
attributable to acts of God are NOT covered.
This limited warranty gives you specific legal rights and you may also have
other rights which vary from jurisdiction to jurisdiction. The provisions of the
United Nations Convention on Contracts for the Sales of Goods shall not apply
to this limited warranty or the sale of products covered by this limited
warranty.
When you purchase a Fire Sense or Balkene Home product from any authorized retailer, you'll
have peace of mind in knowing that it comes with a one-year warranty. Extend your warranty for
an additional year when you review your item at balkenehome.com within 365 days of purchase.
Important Notice
Do NOT return to place of purchase—for customer service and warranty issues:
Call toll-free
Email
Live chat
Fire Sense , Patio Sense,
®
Well Traveled Imports, Inc
by
EXTEND YOUR WARRANTY
(866) 985-7877 9 a.m. – 9 p.m., EST
cservice@welltraveled.net
balkenehome.com 9 a.m. - 6 p.m., EST, Monday - Friday
® Avalon Home, ® Mojave Sun
. All assembly instruction presentations are the property of Well Traveled Imports, Inc.
®
U.S. copyrights and trademarks. All rights reserved.
, Vulcan , Balkene Home ® and Well Traveled Living
® ®
• THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED
• PURCHASER ASSUMES ALL RISKS IN THE
ASSEMBLY AND OPERATION OF THIS UNIT
• FAILURE TO FOLLOW WARNINGS AND
OPERATION AL INSTRUCTIONS CONTAINED IN
THIS MANUAL CAN RESULT IN SEVERE PROPERTY
DAMAGE AND/OR PERSONAL INJURY
• IN NO EVENT WILL WELL TRAVELED LIVING, OR
ITS DIRECTORS, OFFICERS OR AGENTS BE LIABLE
TO THE PURCHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR
IN CIDEN TAL LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR IN ABILITY TO USE THE
PRODUCT, EVEN IF WELL TRAVELED LIVING OR
ITS DIRECTORS, OFFICERS OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS,
OR DAMAGES ARE FORESEEABLE. IN NO EVENT
WILL WELL TRAVELED LIVING, OR
ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE
FOR ANY DIRECT LOSSES, COSTS OR DAMAGES
THAT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
• SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CON SEQUEN TIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
Distributed by:
Well Traveled Living
716 S 8th Street, Amelia Island, FL 32034
balkenehome.com
cservice@welltraveled.net
(866) 985-7877
are registered trademarks of
®
and are protected by
®