TECHNICAL TROUBLESHOOTING GUIDE
Problem
Unable to open lid
Unable to close lid
Food is uncooked.
Steam leakage from lid
Intense release of
pressure from pressure
limit valve
22
Possible reasons
Unable to open because of
pressure in the cooking pot.
Pressure in the pot is fully
released but the float valve is
stuck because it is too dirty,
and therefore unable to fall.
Hot pot with steam inside.
The sealing gasket was not
properly installed.
The float valve is stuck
because it is too dirty, and
therefore unable to fall.
Direction at which lid was
closed is incorrect.
Rice : water ratio is incorrect.
No electricity from the power
grid.
Sealing gasket is broken.
Residue in the sealing gasket.
The sealing gasket was not
properly installed.
Faulty pressure control
resulted in release of pressure.
Pressure limit valve did not
fall into place.
Solutions
Wait for the pressure in the
pot to be completely released
automatically.
a. Once the product has
cooled down, press the
external part of the float
valve. -Fig 36
b. For next use, please clean
and wipe the float valve.
-Fig. 35
Wait for the pot to be cool.
Install the sealing gasket
properly.
a. Once the product has
cooled down, press the
external part of the float
valve.
b. For next use, please clean
and wipe the float valve.
-Fig. 35
Close lid in the correct
direction according to the
instruction manual.
Use the required rice : water
ratio.
Check the electric circuit.
Send to repair and
maintenance department.
Clean and remove the
residue.
Install the sealing gasket
properly.
Send to repair and
maintenance department.
Carefully rotate/press the
pressure limit valve to make
it fall into place.
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