Harmonic Spectrum MediaDeck 7000 Component Replacement Manual
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Harmonic Spectrum MediaDeck 7000 Component Replacement Manual

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Spectrum
™
MediaDeck 7000
Component Replacement Guide
Revision A

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Summary of Contents for Harmonic Spectrum MediaDeck 7000

  • Page 1 Spectrum ™ MediaDeck 7000 Component Replacement Guide Revision A...
  • Page 2 Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product do not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic.
  • Page 3 Agreement, installing or downloading the Software as defined below or using the Software preloaded or embedded in your System. As used herein, the term "Software" means the Harmonic owned software and/or firmware used in or with the Products and embedded into, provided with or loaded onto the Products in object code format, but does not include, and this Agreement does not address, any third-party or free or open source software separately licensed to you ("Third Party Software").
  • Page 4 U.S. Government as end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Harmonic, 4300 North First Street, San Jose, CA 95134, U.S.A.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1: Introduction ........................7 Chapter 2: MediaDeck 7000 component replacement ..............8 Bezel replacement..........................8 Removing the bezel........................8 Installing the bezel........................9 Power supply unit replacement......................10 Replacing a power supply unit....................10 Drive replacement with SystemManager.................... 11 About replacement drives......................
  • Page 6 Recording your MediaDeck settings.....................31 Stopping the file system......................32 Replacing the chassis......................... 32 Configuring the MediaDeck......................32 Verifying functionality......................... 34 Appendix A: Harmonic Technical Assistance Center contact information ........ 35 Harmonic corporate contact information.................... 36 Appendix B: Safety and regulatory compliance information ............. 37 Important safety instructions......................

  • Page 7: Chapter 1: Introduction

    This guide provides information to help you replace components in your Spectrum device or system. Make sure that you read all safety warnings and instructions, and that you have received a replacement component from Harmonic before you begin any of the procedures in this guide.

  • Page 8: Chapter 2: Mediadeck 7000 Component Replacement

    Wear the appropriate ESD protection when you remove the bezel. Removing the bezel Align the bezel in front of the chassis so that the Harmonic logo appears on the top left corner. 1. Unlock the bezel by loosening the two captive thumb screws.

  • Page 9: Installing The Bezel

    MediaDeck 7000 component replacement Installing the bezel When securing the bezel to the chassis, be careful to not over-tighten the thumb screws. 1. Unpack the bezel. 2. Align the bezel in front of the chassis so that the front panel display appears in the top-right corner, and the metal corners of the bezel are level with the rack ears of the chassis.

  • Page 10: Power Supply Unit Replacement

    The MediaDeck is equipped with two hot-swappable power supplies, each with an independent AC connector. If one supply fails, the load is transferred to the remaining supply without interruption to service. To take full advantage of the redundant supplies, Harmonic recommends that you use separate, isolated power sources for each AC input.

  • Page 11: Drive Replacement With Systemmanager

    If you wish to install a Harmonic-supplied drive model that is not supported by your current version of Spectrum firmware, you may need to install a “DDC” configuration file to your video server, which enables you to install and use the new drive. For details, see “Installing a DDC file” in the Harmonic SystemManager User Guide.

  • Page 12: Failing A Drive

    3. If you identify the correct drive, continue with removing the drive. CAUTION: Wait 30 seconds before unlatching the drive. 4. If you do not identify the correct drive, call Harmonic Technical Support and do not continue with this procedure.

  • Page 13: Installing A Drive

    • If the serial numbers do not match, wait at least 15 seconds after removal, then reinsert the drive. Call Harmonic Technical Support immediately, and do not continue with this procedure. Installing a drive After installing the new drive, verify that the drive is reported as Alive and monitor the progress of the RAID rebuild.
  • Page 14 Once complete, the RAID status changes to Normal, Attached, Viable. What to do next If you replaced a failed drive with a new drive from Harmonic, use the packaging materials (carton, cushion, and electrostatic sensitive bag) from the replacement disk drive to carefully repackage the failed...

  • Page 15: Drive Replacement With Spectrum Management

    If you wish to install a Harmonic-supplied drive model that is not supported by your current version of Spectrum firmware, you may need to install a “DDC” configuration file to your video server, which enables you to install and use the new drive. For details, see “Installing a DDC file” in the Harmonic SystemManager User Guide.

  • Page 16: Removing A Drive

    • If the serial numbers do not match, wait at least 15 seconds after removal, then reinsert the drive. Call Harmonic Technical Support immediately, and do not continue with this procedure. Installing a drive After installing the new drive, verify that the drive is reported as Alive and monitor the progress of the RAID rebuild.
  • Page 17 6. To restart the MediaDeck, click Monitor > Devices > MediaDeck > Restart. What to do next If you replaced a failed drive with a new drive from Harmonic, use the packaging materials (carton, cushion, and electrostatic sensitive bag) from the replacement disk drive to carefully repackage the failed...

  • Page 18: Channelport Or Mediaport Module Replacement

    Spectrum drive and return it promptly for analysis. Contact Technical Support for a Return Authorization Number (RA) before shipping the drive back to Harmonic. ChannelPort or MediaPort module replacement Follow these procedures when replacing a ChannelPort or MediaPort module in the MediaDeck 7000.

  • Page 19: Changing The Mediadeck Wink State

    MediaDeck 7000 component replacement 8. Repeat this process to detach devices from another Player associated with the module you are replacing. Changing the MediaDeck wink state In a system with more than one MediaDeck, the wink function can help you identify the MediaDeck that needs to be serviced.

  • Page 20: Deleting An I/O Module From Systemmanager

    Spectrum 3. Using both hands to grip the screws, gently pull out the module from the chassis, as shown in the following figure. Deleting an I/O module from SystemManager Once you have removed the module from the chassis, delete the corresponding I/O module from SystemManager.

  • Page 21: Attaching An I/O Module To Existing Players

    MIP-7XXX-NNNNN, CPT-8XXX-NNNNN, or MIP-9XXX-NNNNN) next to the attached tracks. TIP: For help with modifying settings on either the Edit Player page or the Attach Devices page, refer to “Creating a player” in the Harmonic SystemManager User Guide. 7. Click Done to return to the Player List page.

  • Page 22: Verifying Functionality

    To activate the player as disabled, select Activate as disabled. c. To activate and enable the player, select Activate and Enable. Verifying functionality Harmonic recommends that you verify functionality of the replacement equipment in your Spectrum system before using it on air. MediaPort or ChannelPort module replacement with Spectrum Management Follow these procedures when replacing a ChannelPort or MediaPort module in the MediaDeck 7000.

  • Page 23: Winking The Mediadeck

    MediaDeck 7000 component replacement Winking the MediaDeck If you are using more than one MediaDeck, use the Wink function to identify the MediaDeck that contains the module to be replaced. When the wink state is on, the light bar on the front panel of the MediaDeck, and the status LED on the back of the processor module will be activated.

  • Page 24: Installing The Replacement Module

    Spectrum Installing the replacement module Confirm that the new module appears in Spectrum Management after installing it. 1. Unpack the module. 2. Grasp the module handle and push firmly into the slot. Ensure the module is fully inserted by pressing on the connectors with the palm of your hand.

  • Page 25: Chapter 3: Mediadeck 7000 Chassis Replacement

    IMPORTANT: If you need to replace a Spectrum video server that is configured for Polaris Play: Playlist Control, contact Harmonic Technical Support for assistance with saving all necessary settings so they can be moved to the replacement video server. Failure to save...

  • Page 26: Stopping The File System

    Configure DDC File: If you have installed a DDC configuration file, you will need to reinstall the same file when configuring settings on the replacement MediaDeck. Refer to "Installing a DDC file" in the Harmonic SystemManager User Guide for information on viewing your DDC file configuration.

  • Page 27: Replacing The Chassis

    MediaDeck to use either DHCP or static IP addresses. Once you have removed the original MediaDeck, you can configure the replacement MediaDeck to use the same IP addresses. If you do not have a DHCP server, contact Harmonic Technical Support for assistance.

  • Page 28: Starting The File System

    Spectrum Starting the file system Use this procedure to start an existing File System that has been previously initialized. The procedure is typically used after performing maintenance on the File System, or when starting a File System in configurations with more than one MediaDirector. IMPORTANT: After replacing a Spectrum server, the File System Status field might show Started or Not Started (depending on the software version).

  • Page 29: Moving Players From One Spectrum Server To Another

    The selected players will disappear from the list. 7. Click Done to complete the move. 8. Harmonic recommends you verify that the players are usable by recording or playing material using those players on their new Spectrum server. Removing a MediaDeck from SystemManager Remove a device that is no longer part of your Spectrum system.

  • Page 30: Configuring The Mediadeck

    Filetypes.conf File” in the Harmonic SystemManager User Guide. 6. If you had previously configured audio profile groups, configure new audio profile groups to match your original settings. For instructions, refer to "Creating an audio profile group" in the Harmonic SystemManager User Guide.

  • Page 31: Verifying Functionality

    MediaDeck 7000 chassis replacement Verifying functionality Harmonic recommends that you verify functionality of the replacement equipment in your Spectrum system before using it on air. Chassis replacement with Spectrum Management Please contact Harmonic Technical Support when replacing a MediaDeck chassis.

  • Page 32: Stopping The File System

    Spectrum 11. From Configure > Services > MediaDeck Settings, record additional settings that affect all channels in the MediaDeck. Stopping the file system This procedure stops the file system. Follow this procedure before powering down the video server. You may also use this procedure when you want to perform maintenance on the file system, for example, to delete it or to remove a RAID set.
  • Page 33 MediaDeck 7000 chassis replacement b. Using the port status display on the front panel of the MediaDeck, identify the IP address of a MediaPort or ChannelPort module installed in your MediaDeck. See "Reading the Port Status Display" in the Spectrum System Installation Guide for details. c.

  • Page 34: Verifying Functionality

    The complete restart process takes approximately three minutes. 10. Once the MediaDeck has restarted, verify that all server settings are correct. Verifying functionality Harmonic recommends that you verify functionality of the replacement equipment in your Spectrum system before using it on air.

  • Page 35: Appendix A: Harmonic Technical Assistance Center Contact Information

    Appendix A Harmonic Technical Assistance Center contact information A list of phone numbers, e-mail addresses, and important links for the Harmonic Technical Assistance Center (TAC). Table A-1: Technical Assistance Center phone numbers and email addresses Region Telephone Technical Email Support Americas 888.673.4896...

  • Page 36: Harmonic Corporate Contact Information

    Spectrum Harmonic corporate contact information Phone numbers and addresses for the corporate office. Harmonic corporate address 4300 North First Street San Jose, CA 95134 U.S.A. Harmonic corporate telephone numbers Tel. 1.800.788.1330 (from the U.S. and Canada) Tel. +1.408.542.2500 (outside the U.S. and Canada)

  • Page 37: Appendix B: Safety And Regulatory Compliance Information

    Legal disclaimer: Information in this document is provided in connection with Harmonic products. Unless otherwise agreed in writing Harmonic products are not designed nor intended for any application in which the failure of the product could cause personal injury or death.

  • Page 38: Safety Symbols & Translated Safety, Warning & Caution Instructions (English)

    To avoid personal injury or property damage, before you begin installing or replacing the product, read, observe, and adhere to all the following safety instructions and information. Harmonic products and/or product packaging may be marked with the safety symbols used throughout this document, when it is necessary to alert operators, users, and service providers to pertinent safety instructions in the manuals.
  • Page 39 Safety and regulatory compliance information Mark Notes Chassis warning • Before connecting or disconnecting ground or power wires to the chassis, ensure that power is removed from the DC circuit. • To prevent personal injury or damage to the chassis, lift the unit only by using handles that are an integral part of the chassis, or by holding the chassis underneath its lower edge.

  • Page 40: Symboles De Sécurité Et Traduits De Sécurité, D'avertissement Et Attention Instructions (Français)

    • Dispose of used batteries according to the manufacturer's instructions • There are no user-serviceable batteries inside Harmonic products. Refer to Harmonic qualified personnel only to service the replaceable batteries Caution Symboles de sécurité et traduits de sécurité, d'avertissement et Attention Instructions (français)
  • Page 41 Safety and regulatory compliance information de sécurité utilisés dans le présent document, lorsque cela est nécessaire pour alerter les opérateurs, les utilisateurs et les fournisseurs de services de consignes de sécurité pertinentes dans les manuels. Mark Notes Installation ou remplacement de l'unité de produit avertissement •...
  • Page 42 Spectrum Mark Notes Choc électrique avertissement • Il est possible que cette unité soit munie de plusieurs cordons d'alimentation. Pour éviter les risques d'électrocution, débrancher les deux cordons d'alimentation avant de réparer l'unité. • Avant de travailler sur un châssis ou à proximité d'une alimentation électrique, débrancher le cordon d'alimentation des unités en courant Avertissement alternatif.

  • Page 43: Sicherheit Symbole Und Übersetzt Sicherheit, Achtung & Vorsicht Anleitung (Deutsch)

    • Mettre au rebut les batteries usagees conformement aux instructions du fabricant. • Les batteries des produits Harmonic ne peuvent pas être réparées ni entretenues par l'utilisateur. Ne confier l'entretien des batteries remplaçables Attention qu'à du personnel compétent de Harmonic.
  • Page 44 Spectrum Informationen. Harmonic Produkte und / oder Produktverpackungen können mit den Sicherheitssymbole in diesem Dokument verwendet werden, markiert, wenn es notwendig ist für die Betreiber, Anwender und Dienstleister, um relevante Sicherheitsanweisungen in den Handbüchern zu alarmieren. Mark Notes Installation oder den Austausch des Produkts Einheit Warnung •...
  • Page 45 Safety and regulatory compliance information Mark Notes Chassis Warnung • Gleichstrom-Unterbrechung Bevor Sie Erdungs- oder Stromkabel an das Chassis anschließen oder von ihm abtrennen, ist sicherzustellen, daß der Gleichstrom-Stromkreis unterbrochen ist. • Um Verletzungen und Beschädigung des Chassis zu vermeiden, sollten Sie das Chassis nicht an den Henkeln auf den Elementen (wie z.B.
  • Page 46 Spectrum Mark Notes Elektroschock-Warnung • Diese Einheit hat möglicherweise mehr als ein Netzkabel. Zur Verringerung der Stromschlaggefahr trennen Sie beide Netzgerätekabel ab, bevor Sie die Einheit warten. • Vor der Arbeit an einem Chassis für Arbeiten in der Nähe Stromversorgung, ziehen Sie das Netzkabel mit Netzeinheiten.
  • Page 47 Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr • Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. • Es gibt keine zu wartenden Akkus im Harmonic Produkte. Siehe Harmonic qualifiziertes Personal, um die austauschbare Batterien Service Vorsich MediaDeck Component Replacement Guide...

  • Page 48: Site Preparation Instructions

    Do not move or ship equipment unless it is correctly packed in its original wrapping and shipping containers. ◦ Only allow Harmonic trained personnel to undertake equipment service and maintenance. Do not permit unqualified personnel to operate the unit. ◦...

  • Page 49: Product End-Of-Life Disassembly Instructions

    Product end-of-life disassembly instructions For disassembly instructions, please call the technical support in order to remove components requiring selective treatment, as defined by the EU WEEE Directive (2012/19/EU). See Harmonic Technical Assistance Center contact information on page 35. 1. Disassemble equipment at a dedicated area only, gather the needed tools for disassembly.

  • Page 50: Safety Rules (English)

    Le personnel du recycleur doit avoir de l'expérience des outils de démontage de l'appareil. Les produits Harmonic ne doivent pas être démontés par du personnel non qualifié. Une mauvaise connaissance des outils peut causer des dommages et des blessures.
  • Page 51 FCC radio frequency emission limits. Modifications to this equipment not expressly approved by Harmonic may void the authority granted to the user by the FCC to operate this equipment and you may be required to correct any interference to radio or television communications at your own expense.
  • Page 52 Spectrum English translation of the notice above: This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate counter measures. 6. Class A warning (Korea) English translation of the notice above: This is a Class A device and is registered for EMC requirements for industrial use.

  • Page 53: Product Regulatory Compliance Markings

    Safety and regulatory compliance information Product regulatory compliance markings Table B-1: Regulatory compliance markings Country/ Testing Certification Regulatory Product marks region standard/ type mark name specification USA/ Safety NRTL EN 60950- Canada (National 1:2006 Recognized +A11:2009 Test +A1:2010 Laboratory) +A12:2011; CAN/CSA C22.2 No.

  • Page 54: Product Environmental Compliance

    1): 2010 Compulsory Conforming to IS Registration 13252 (Part 1):2010, R- XXXXXXXX" Product environmental compliance Harmonic manufactures high quality and innovative IT and telecommunications equipment, video delivery infrastructure solutions and services for its customers worldwide. Harmonic is committed to providing our...

  • Page 55: Eu Rohs

    European Union’s regulation on chemicals and their safe use which came into force in June, 2007. Harmonic supports the basic aim of REACH in improving the protection of human health and environment through the better and earlier identification of intrinsic properties of chemical substances. Harmonic products are considered “articles”...

  • Page 56: China Rohs

    For more information, please visit China RoHS regulation page at official US export website. http://www.export.gov/china/doingbizinchina/ China RoHS Disclosure report Below table shows the presence of hazardous substances, or elements in Harmonic products, if the part is present. 该表显示哈雷公司产品中可能含有的有毒有害物质元配件的信息，除了来源于元配件供应商的物料成分资 料， 亦来自其它相关的机构与资料。哈雷产品不一定使用这些元配件。...

  • Page 57: Other Rohs And Reach Type Regulations

    SJ/T11363 2006 standard. Other RoHS and REACH type regulations Harmonic will comply with RoHS and REACH type regulations evolving in other countries, if they become relevant to our products or in markets where we sell our products.

  • Page 58: Weee Take-Back Request Program

    Harmonic’s WEEE Take-Back program for product disposal. Harmonic will pay for the cost of shipping and will provide a Certificate of Recycling or a Certificate of Destruction upon request. For more information on collection, reuse and recycling or to initiate the WEEE take-back process, please complete the form at http://www.harmonicinc.com/webform/weee-...

  • Page 59: Compliance With Additional Country Specific Environmental, Safety And Emc Standards

    Compliance with additional country specific environmental, safety and EMC standards: In addition to above listed standards and compliance regulations, Harmonic products may also be compliant with other country specific environmental, safety and EMC requirements. Please contact Harmonic Compliance Team at regulatory.compliance@harmonicinc.com...
  • Page 60 Copyright © 2016 Harmonic Inc. All rights reserved.

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