Programming Call Forwarding Using Profiles - Mitel MiVoice Business 5320 User Manual


Enter a new destination number and then press Activate.
Call Forward Always takes precedence over all other types of forwarding.
To deactivate Call Forward Always:
1. Launch Applications and press Call Forwarding
or
Press the Forwarding feature key
2. Press Deactivate.

PROGRAMMING CALL FORWARDING USING PROFILES

You can create Call Forward profiles that identify where to send your incoming calls. After you
create and save a Call Forward profile in the
disable the profile at any time.
Notes:
• The None Profile is a default profile provided by the system. It has no numbers programmed. Use the
None Profile to turn off all Call Forwarding.
• The default profile appears when the Call Forwarding set up does not match any of your profiles.
• Only one call profile can be active at a time.
• The dotted radio button icon next to the profile shows the current active profile.
To create a Call Forward profile:
1. Launch Applications and press Call Forwarding
or
Press the Forwarding feature key.
2. Press Profiles.
3. Press New Profile.
4. Press Edit Profile Name. An on-screen keyboard displays.
5. Press the appropriate keys in the on-screen keyboard to enter the profile name and press
Save. This profile name identifies where your phone calls will be forwarded to.
6. Select the check box opposite the desired type of Call Forwarding:

Always: forwards all your phone calls

Busy Internal: forwards internal phone calls after several rings if your line is busy

Busy External: forwards external phone calls after several rings if your line is busy

No Answer Int: forwards internal phone calls redirects your calls after several rings if you
don't answer

No Answer Ext: forwards external phone calls redirects your calls after several rings if
you don't answer
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MiVoice 5320 IP Phone User Guide
Call Forwarding application, you can enable or