Troubleshooting Guide - Ideal Security SK642 Owners Manual And Set-Up Manual

TROUBLE SHOOTING GUIDE
1. AUTO-DIALER WILL NOT ARM/DISARM
a. Make sure you have entered the correct password, if not, re-enter the password.
b. If it still does not work, perform the
the "CHANGE PASSWORD" section to reset the auto-dialer.
c. Retry the ARM/DISARM function.
2. UNIT WILL NOT DIAL
a. Make sure the telephone line is connected properly.
b. Make sure the telephone numbers are stored correctly, include area code and 1 if
long distance.
c. Make sure you have not entered your home number where the auto-dialer is set up.
d. Make sure the auto-dialer is setup for auto-dial mode.
e. If auto-dialer does not receive a signal from the wireless sensor, perform the learn
code function following the instruction in the
WIRELESS SENSORS"
3. FALSE TRIGGER
If any sensor sends false signals, ensure that the batteries are still in good operating
condition. Make sure that the gaps between the contact and sensor on the window and
door contacts are no more than a ¼" apart and that arrows are pointing towards each
other. Water detector is not in direct contact with some moisture or excess humidity.
TIPS
1. Make sure the full telephone number including area code has been entered
correctly.
2. Only suitable for single phone line. Not compatible with fax machines or multi
line telephones.
WARNING
All batteries including the back up battery in the telephone dialer should be changed once
per year. Should a power failure occur and the back up battery is weak, or batteries in all
your sensors are weak, false alarms may occur. If the telephone dialer or any other
detector is not being used for an extended period, remove the batteries to avoid any
damage due to battery leakage.
NOTE: Please preserve this manual. It contains valuable information for properly setting
up and operating the system. Please check for updated instructions at
Thank you for your purchase: If you have any questions about setup or
function of this product, please call us at 800-361-2236 x230(514-363-1030)
before returning to the point of purchase. Perhaps we can resolve your
difficulty and eliminate future customer dissatisfaction.
e-mail: info@idealalert.ca
password reset
section.
www.idealalert.ca
following the instructions in
"LEARN CODE FUNCTION FOR
www.idealalert.ca