Kogan KASBD16CB User Manual page 18

Unable to pair the
subwoofer to the
soundbar.
The TV cannot be
operated using
the TV's remote
control.
The Bluetooth
device cannot
connect to the
soundbar/
soundbar cannot
connect to a
device.
18
There is an interference with the
connection.
The soundbar is blocking the
TV's remote control sensor.
Bluetooth on the device is
turned off.
The device is not paired or is
incorrectly connected.
Bluetooth is not selected as the
input mode.
The soundbar is connected to a
different Bluetooth device.
The soundbar is too far away
from the Bluetooth device.
A device emitting
electromagnetic waves (for
example, microwave oven,
wireless device) is nearby and
interfering with the connection.
The Bluetooth device that you
are using is not supported.
• Turn off and unplug the
subwoofer and soundbar.
• Wait for 3 minutes then plug
the subwoofer and soundbar
back into power.
• Press the power button on
the soundbar, then press and
hold the WPS button on the
subwoofer to reset the
connection.
Reposition the soundbar so that it
does not obstruct the TV's remote
control sensor.
Turn on Bluetooth on your device.
• Restart the soundbar and try
pairing again.
• The soundbar is already
connected with another
Bluetooth device. Disconnect
the connected device and
then try pairing again.
Select Bluetooth as the input mode.
Unpair the Bluetooth device that is
currently connected and pair with
the desired Bluetooth device.
Move the Bluetooth device closer to
the soundbar.
• Do not use this soundbar near
devices that emit
electromagnetic waves.
• Move the other devices away
from the soundbar.
Ensure the Bluetooth on your device
is Bluetooth 4.0 or later.