Kogan KASBD16CB User Manual page 20

No sound in
HDMI (ARC)
mode.
No sound in
optical mode.
No sound in USB
mode.
Firmware update (if necessary)
• If updates are necessary for the soundbar and subwoofer, these updates will be
made available at help.Kogan.com as a downloadable zip file. They would need
to be unzipped and placed on a USB.
• To install possible necessary updates on the soundbar, ensure the soundbar is
switched off, then plug in the USB.
• Switch the soundbar on and the display will show 'UP' to indicate the soundbar
is installing. When complete, the display will show 'OL'.
• To install possible necessary updates on the subwoofer, ensure the subwoofer is
switched off, then plug in the USB.
• Switch the subwoofer on and the LED indicator will light up red to indicate the
subwoofer is installing. When complete, the red indicator will disappear. Unplug
the power cord and wait for at least 30 seconds before plugging it back in and
turning on the subwoofer.
20
An incorrect HDMI cable is used
Incorrect input mode is selected.
The optical cable is damaged.
Incorrect input mode is selected.
The file type is not supported.
Incorrect input mode is selected.
Ensure to use a high-speed HDMI
cable with ARC support.
Press the INPUT button on the
soundbar or remote control until the
display shows '
Replace the optical cable.
Press the INPUT button on the
soundbar or remote control until the
display shows '
Ensure the files are in an MP3
format.
Press the INPUT button on the
soundbar or remote control until the
display shows '
'.
'.
'.