Solving Printing Problems - Epson Stylus Color 1520 User Manual

Troubleshooting
All lights are off.
Possible cause
The printer is not receiving
power.
Only the Operate light is on, but nothing prints.
Possible cause
The interface cable is not
connected securely.
The printer has an internal
problem.
Your printer or application
software is installed
incorrectly.
Your computer doesn't
have enough memory to
handle the data in the file
you are printing.
Printing is stalled in
Spool Manager
(Windows 95/3.1) or the
Windows NT print queue.

Solving Printing Problems

If the printer won't print, first check that:
The printer is turned on and the
Paper is loaded in the printer.
The printer is securely plugged into a working electrical
outlet that's not controlled by a switch or timer.
The interface cable is securely connected to the printer and
computer.
If you still can't print, check the following solutions.
Solution
Turn off the power and plug in the power cord securely, making
sure the outlet is not controlled by a switch or timer and is
operable.
Solution
Turn off your printer and computer. Then make sure the cable is
connected securely and meets both the printer and computer
specifications. See Appendix C and your computer documentation
for information.
Turn off the printer and computer, disconnect the interface cable,
and run a printer self test as described on page 7-1.
If the self test prints correctly, check your printer and application
software for correct installation. If you're printing on a network,
make sure you set up your printer as described in Chapter 4.
Try one of the following:
Reduce the resolution of your image.
Select fewer colors or a lower resolution for your monitor.
Add more memory to your computer.
Delete the stalled print jobs in Spool Manager or the Windows NT
print queue and resume printing. See Chapter 4 for instructions.
7-8
light is on.
Operate