Epson Stylus 1520 User Manual
Epson Stylus 1520 User Manual

Epson Stylus 1520 User Manual

Epson stylus color 1520 ink jet printer model: p892a user's guide
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Summary of Contents for Epson Stylus 1520

  • Page 2: Where To Find Information

    Where to Find Information This User’s Guide Provides you with all the information you need to use your EPSON Stylus Color 1520 and consumable products, from setting up to troubleshooting. Online Help Provides you with detailed information and instructions on the Windows printer software that controls your printer.
  • Page 3 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
  • Page 4: Declaration Of Conformity

    Model: Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: Directive 73/23/EEC: November 1996 M. Hamamoto President of EPSON EUROPE B.V. SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan EPSON EUROPE B.V. Prof. J. H. Bavincklaan 5 1183...
  • Page 5: Table Of Contents

    Attaching the paper support and the output tray ..2-5 Plugging in the Printer ..... . . 2-6 Installing the Ink Cartridge for the First Time .
  • Page 6 Using EPSON Printer Utilities EPSON Status Monitor ..... . 4-15 Nozzle Check ......4-16 Head Cleaning .
  • Page 7 Defining a Custom Paper Size ....6-21 Using EPSON Printer Utilities ....6-22 EPSON StatusMonitor .
  • Page 8 Labels ....... . 7-29 EPSON banner paper ..... . . 7-31 EPSON Ink Jet Back Light Film .
  • Page 9 Using the print head alignment utility for DOS ..10-41 Using the printer’s control panel buttons ..10-42 Ink Cartridge Problems ..... . . 10-43 Contacting Customer Support .
  • Page 10 Appendix C Specifications Technical Specifications ..... . . C-2 Printing ......C-2 Paper .
  • Page 11: Important Safety Instructions

    Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.
  • Page 12: A Few Precautions

    If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
  • Page 13: Energy Star Compliance

    The Pause light flashes until the print heads are capped, which means they are in the home (far right) position. Do not unplug the printer or turn off the power to the outlet until the Pause light stops flashing and the light is off.
  • Page 14: For United Kingdom Users

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.
  • Page 15: Warnings, Cautions, And Notes

    Replace fuses only with a fuse of the correct size and rating. Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety Instructions...
  • Page 16 Safety Instructions...
  • Page 17 System Requirements ......When using your printer with a PC ....
  • Page 18: Printer Parts And Control Panel Functions

    Printer Parts and Control Panel Functions paper-release lever knob tear-off edge edge guides (manual feed slot) center support paper support optional interface cover parallel interface serial interface Getting to Know Your Printer black ink cartridge clamp printer cover center support...
  • Page 19: Control Panel

    Auto Tear Off mode is set to off in the default-setting mode. Pause Stops printing temporarily. Resumes printing when pressed again. Clears the printer buffer if pressed and held for five seconds. Getting to Know Your Printer...
  • Page 20 Micro Adjust paper backward. Micro Adjust settings are saved in the printer’s memory. See Chapter 7 for details on adjusting the loading position or tear-off position. Moves the carriage to the ink cartridge install position if held down for about three seconds while printing is paused.
  • Page 21 Lights The lights on the front of the printer indicate the printer status, such as receiving data, paper jam, or low on ink, etc. The following table describes what the lights mean. Lights Printer status Operate Printer is on. Data remains in the printer’s memory.
  • Page 22: System Requirements

    When using your printer with a Macintosh The following are the hardware and system requirements that must be met to use this printer with a Macintosh. Getting to Know Your Printer Recommended system Pentium processor...
  • Page 23 Macintosh PowerBook Series (excluding PowerBook 100) Macintosh PowerBook Duo Series Macintosh Performa Series Power Macintosh Series Interface cables To use your printer with a Macintosh, you need a standard Apple System Peripheral-8 cable (8-pin mini-circular connector) or equivalent. Environment Minimum system System 7.1...
  • Page 24: Options And Consumable Products

    The asterisk is a substitute for the last digit of the product number, which varies by country. Interface cables EPSON supplies several types of interface cables. You can use any interface cable that meets the specifications listed below. See your computer manual for any additional requirements.
  • Page 25: Consumable Products

    EPSON special media Most plain paper works well in your printer. In addition, paper specifically designed for ink jet printers such as EPSON’s 360 dpi Ink Jet Paper will meet most high-quality printing needs. EPSON 360 dpi Ink Jet Paper (A4)
  • Page 26 EPSON Photo Quality Ink Jet Paper (A3) EPSON Photo Quality Ink Jet Paper (B4) EPSON Photo Quality Ink Jet Paper (Super A3/B) S041069 EPSON Photo Quality Ink Jet Paper (A2) EPSON Photo Quality Ink Jet Card (A6) EPSON Photo Quality Ink Jet Card (5 8 in.) EPSON Photo Quality Ink Jet Card (8 10 in.)
  • Page 27 Attaching the paper support and the output tray ..Plugging in the Printer ..... . .
  • Page 28: Unpacking The Printer

    In some locations, the power cord comes attached to the printer. The shape of the AC plug varies by country; be sure the plug included is the right shape for your location. The cable cover is needed to prevent the interface cable and power cord from interfering with the paper supply when using continuous paper.
  • Page 29: Choosing A Place For The Printer

    Place the printer on a flat, horizontal, stable surface. The printer will not operate properly if it is tilted or at an angle. Place the printer so that it can be connected easily to the computer or the network interface cable.
  • Page 30 Use a stand that can support at least 30.0 kg (66.0 lb) for this printer. Never use a stand that tilts the printer. The printer should always be kept level. Position your cables so they do not interfere with paper feeding;...
  • Page 31: Attaching The Paper Support And The Output Tray

    1. Attach the paper support by placing the notch on the right side of the support over the mounting post of the printer. Then push the left side notch onto the left mounting post. 2. Attach the output tray by fitting the notches on the tray over the mounting posts as shown below.
  • Page 32: Plugging In The Printer

    2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you will be plugging it into.
  • Page 33: Installing The Ink Cartridge For The First Time

    The Pause light begins to flash. Note: The print heads automatically move to the ink cartridge install position only the first time you turn on the printer. Getting Started...
  • Page 34 Next, remove only the yellow tape seals from each cartridge as shown below. Note: To ensure that the ink charging process works properly, be sure to use the ink cartridges that come with your printer the first time you install the ink. Getting Started print heads...
  • Page 35 Note: Install both ink cartridges. If either of the cartridges is not installed, the printer will not work. color ink cartridge Getting Started...
  • Page 36 Never turn off the printer while the Pause light is flashing. Note: Even if you do not press the Alt button, the printer moves the print heads and begins the ink charging process about 60 seconds after you install the ink cartridges.
  • Page 37 To replace an ink cartridge, see “Replacing an Ink Cartridge” in Chapter 9. Now you are ready to connect the printer to your computer. To connect the printer to your PC, see the following section. To connect it to your Macintosh, see page 2-22.
  • Page 38: Connecting The Printer To Your Pc

    Follow the steps below to make the connection: 1. Make sure both the printer and computer are turned off. 2. Plug the cable connector securely into the printer’s interface connector. Then squeeze the wire clips together until they lock in place on both sides.
  • Page 39: Installing The Printer Software In Your Pc

    If you are using the floppy disk version of the software, before you begin installation, make backup copies of the EPSON printer software disks. If you wish to make a floppy disk version of the printer software on your CD-ROM, you can use the Driver disk creation utility included on the CD.
  • Page 40: For Windows 95

    2. Turn off your printer and computer, if necessary. 3. Turn on the printer first; then turn on the computer. Your computer begins loading Windows 95. 4. If you defined a password, enter it at the prompt. You see the New Hardware Found screen.
  • Page 41 OK. Otherwise, change the drive letter in the Copy manufacturer’s files from box and click OK. 8. At the next screen you can type a unique name for the printer in the Printer name box. We recommend that you keep the model name as shown.
  • Page 42 Setup.exe icon. You may need to use the arrows to scroll through the folder to find it. Note: If you wish to make a floppy disk version of the printer software included on your CD-ROM, click the Driver disk creation utility button and follow the on-screen instructions.
  • Page 43: Using Your Printer On A Network With Windows 95

    3. Select your printer icon in the EPSON Printer Utility Setup dialog box. 4. Click OK to start the printer software installation. Follow the message when displayed if you are installing from floppy disks. When the installation is complete, click OK again.
  • Page 44 OK. 6. After you have made your settings on the Details menu, click Start, point to Programs and Epson, then click Spool Manager4. The Spool Manager window opens. 7. Select your printer, click the Queue menu, then click Setup.
  • Page 45: For Windows 3.1

    If you are installing from floppy disks, type A:\SETUP (or B:\SETUP). Note: If you wish to make a floppy disk version of the printer software included on your CD-ROM, type EPSETUP instead of SETUP. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions.
  • Page 46 4. Click OK. You see the EPSON Printer Utility Setup dialog box. 5. Select your printer name and click OK. The installation program begins copying the printer software files. Follow the message when displayed if you are installing from floppy disks.
  • Page 47: For Dos Users

    When printing with black and color inks, choose one of the following: EPSON Stylus 1500 EPSON Stylus PRO (XL/XL+) EPSON Stylus COLOR (500/II) LQ-2550 LQ-1060 DLQ-3000 Note: The printers listed above do not provide all EPSON Stylus COLOR 1520 features, such as 720-dpi printing and MicroWeave. 2-21 Getting Started...
  • Page 48: Connecting The Printer To Your Macintosh

    Connecting the Printer to Your Macintosh The method you use to connect the printer to your Macintosh depends on whether you want to connect directly to the printer using the printer’s built-in serial interface, or you want to connect the printer to a network using an optional interface card (see the next page).
  • Page 49: Using An Optional Epson Interface Card

    See “Installing the Printer Software in Your Macintosh” on the next page for instructions on installing the printer software. You must install the printer software before using your printer. Using an optional EPSON interface card An optional LocalTalk or Ethernet interface card lets you use your printer on an AppleTalk network.
  • Page 50: Installing The Printer Software In Your Macintosh

    Follow the steps below to install the printer software procedure: 1. Turn on your Macintosh and insert the EPSON printer software CD shipped with your printer in the CD-ROM drive (If you use the floppy disk version, insert it in a disk drive.)
  • Page 51 Package plus any other components you need to install. The first time you install your printer software, you must at least select EPSON Stylus Printer Driver Package. If you are going to use your printer on an AppleTalk network, install EPSON Namer as well. Confirm the destination for installation, then click Install.
  • Page 52: Printer Software Components

    If you are going to use the optional LocalTalk Interface Card (C82312 ) or Ethernet Interface Card (C82331 ), you need to assign a name to your printer using the EPSON Namer utility as described on page 2-28. If you are using a serial interface, skip to “Selecting your printer with the Chooser”...
  • Page 53 Nozzle Check Checks the print heads for clogging. You can open this utility from the Utility menu in the printer driver software. For more information, see “Using EPSON Printer Utilities” in Chapter 6. Head Cleaning Cleans the print heads to maintain the best print quality.
  • Page 54: Assigning A Name To The Printer

    Use the following procedure to assign a name: 1. Double-click the EPSON Namer icon. The EPSON Namer utility will be located on your hard disk drive if installed. If it has not been installed, insert the printer software CD-ROM into your computer’s CD-ROM drive and open the utility from there.
  • Page 55: Selecting Your Printer With The Chooser

    If you are using a Macintosh Quadra 950 or 900, you need to choose Compatible in the Serial Switch dialog box before selecting your printer from the Chooser. To open the Serial Switch dialog box, choose Control Panel from the Apple menu, then choose Serial Switch.
  • Page 56 Stylus(EX) icon and the port you are using with your printer. Note: If you don’t see the EPSON Stylus(EX) icon, use the arrows on the right to scroll through the available icons. 3. If your printer is connected to the Macintosh’s printer port...
  • Page 57 When background printing is on, you can use your Macintosh while it is preparing a document for printing. You must turn on background printing to use the EPSON Monitor2 utility to manage print jobs. For more information, see “Using the EPSON Monitor2 Utility” on page 6-26.
  • Page 58 Stylus(AT) icon. Select the AppleTalk zone you want to use. A list of all the printers connected to the selected zone appears on the right. Note: If you don’t see the EPSON Stylus(AT) icon, use the arrows on the right to scroll through the available icons. 2-32 Getting Started...
  • Page 59 3. Click the name you assigned to your EPSON Stylus COLOR 1520. The following dialog box appears and prompts you to confirm the selected printer model name. 4. Click OK if the printer model name is correct. If your printer name does not appear, make sure the printer is turned on and correctly connected, then click RETRY.
  • Page 60 2-34 Getting Started...
  • Page 61: Chapter 3 Starting To Print With Windows

    Chapter 3 Starting to Print with Windows Before Starting to Print ..... . . Loading Paper ......Starting to Print .
  • Page 62: Before Starting To Print

    You can also print on ink jet paper, transparencies, photo-quality glossy film or paper, envelopes, index cards, continuous paper, banner paper, EPSON Ink Jet Back Light film, and adhesive sheets. For details on using such media, see Chapter 7, “Paper Handling.”...
  • Page 63 2. Raise the output tray until it locks in the upright position. 3. Slide the right edge guide to the left until it clicks. Then slide the left edge guide to match the width of your paper. Starting to Print with Windows...
  • Page 64 4. Move the center support to a point midway between the edge guides. Then gently extend the rear edge guide until it stops. 5. Fan a stack of paper; then tap it on a flat surface to even the edges. 6.
  • Page 65 7. Adjust the rear edge guide to match the length of your paper. If you load paper with the long edge first, the rear edge guide may not match the length of your paper. In this case, remove the rear edge guide and re-insert it as shown below. Starting to Print with Windows...
  • Page 66 8. Lower the output tray to the printing position. Make sure that the rear edge guide of the paper tray is positioned under the output tray. The rear edge guide must be under the output tray to allow room for the paper loaded in the sheet feeder.
  • Page 67: Starting To Print

    Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify the settings to get the results you expect. 1. From your application, open the document you want to print.
  • Page 68 5. Click anywhere in the Media Type box, and select the media you loaded in the printer. If you don’t see your media in the list, use the arrow on the right to scroll through the list. See “Making the Media Type Setting” on page 4-10 for more information.
  • Page 69 To print on EPSON banner paper, choose Manual Feed Slot (Banner). 9. Select the size of the paper you loaded in the printer from the Paper Size list. If you don’t see your paper size in the list, use the arrow on the right to scroll through the list.
  • Page 70 3-10 Starting to Print with Windows...
  • Page 71 Using EPSON Printer Utilities ....EPSON Status Monitor .....
  • Page 72: Introducing The Printer Software Functions

    4-5. To check the condition of the printer or perform a maintenance procedure, see “Using EPSON Printer Utilities” on page 4-14. Accessing the Printer Software As explained on the following pages, you can access the printer...
  • Page 73: From Windows Applications

    Read the following to get a general idea of how to access the software. From the File menu, choose Print or Print Setup. Click Printer, Setup, Properties, or Options in the dialog box that appears. You may need to click a combination of these buttons.
  • Page 74: From Windows 3.1

    2. Double-click the Printers icon. 3. Choose your printer from the Installed Printers list. 4. Choose Setup. You see the Main menu of the printer software window. The Main and Paper menus contain the printer driver settings. The Utility menu contains the printer utilities.
  • Page 75: Using The Automatic Setting

    Using the Automatic Setting When Automatic is selected as the Mode setting on the Main menu, the printer driver takes care of all detailed settings according to the Media Type and Ink settings you make (see page 4-10 for details on the Media Type settings). If you leave Mode set to Automatic, the only settings you need to check yourself are the Media Type and Ink settings.
  • Page 76: Using The Predefined Settings

    Main menu. Before printing, be sure to verify the Media Type and Ink settings, as they may be affected by the predefined setting you select. See page 4-10 for more information on the Media Type setting. Using the Printer Software for Windows...
  • Page 77 The printer driver provides the following predefined settings: Photo Text/Graph Video/Digital Camera Economy Note: Selecting ICM or Video/Digital Camera automatically sets the Ink option to Color. Also, some Media Type settings are not available depending on the selected predefined, Print Quality, or Ink setting.
  • Page 78: Customizing The Print Settings

    After making your settings, click OK. Your settings will be applied and you will return to the Main menu. To return to the Main menu without applying your settings, click Cancel. For details on the settings, see online help. Using the Printer Software for Windows...
  • Page 79 Main menu, the setting selected in the list changes to Custom Settings. The customized setting that was previously selected is not affected by this change. To return to your customized setting, simply reselect it in the settings list. Using the Printer Software for Windows...
  • Page 80: Making The Media Type Setting

    EPSON 360 dpi Ink Jet Paper (A4) EPSON 360 dpi Ink Jet Paper (Letter) EPSON 360 dpi Ink Jet Paper (A3) EPSON 360 dpi Ink Jet Paper (Super A3/B) EPSON 360 dpi Ink Jet Paper (A2) 4-10 Using the Printer Software for Windows...
  • Page 81 EPSON Photo Quality Ink Jet Paper (Legal) EPSON Photo Quality Ink Jet Paper (A3) EPSON Photo Quality Ink Jet Paper (B4) EPSON Photo Quality Ink Jet Paper (Super A3/B) S041069 EPSON Photo Quality Ink Jet Paper (A2) EPSON Photo Quality Ink Jet Card (A6) EPSON Photo Quality Ink Jet Card (5 8 in.)
  • Page 82 EPSON Ink Jet Transparencies (Letter) EPSON Transparency Film (A4) EPSON Transparency Film (Letter) Photo Quality Glossy Paper EPSON Photo Quality Glossy Paper (A4) EPSON Photo Quality Glossy Paper (Letter) EPSON Photo Quality Glossy Paper (A3) EPSON Photo Quality Glossy Paper (A2)
  • Page 83 EPSON Photo Quality Glossy Film (A6) EPSON Photo Quality Glossy Film (A3) EPSON Photo Quality Glossy Film (B) EPSON Photo Quality Glossy Film (Super A3/B) S041074 EPSON High Quality Glossy Paper (A4) EPSON High Quality Glossy Paper (Letter) EPSON High Quality Glossy paper (A3)
  • Page 84: Using Epson Printer Utilities

    Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printer status and do some printer maintenance from your screen. To access the utilities, click the Utility tab in the printer software window, then click the icon for the utility you want to use. The utilities are explained briefly below.
  • Page 85: Epson Status Monitor

    When you send a print job to the printer, the Status Monitor will appear in the Despooler dialog box. For information on the Despooler dialog box, see “Understanding the EPSON Spool Manager” on page 4-17. The Status Monitor provides information about the printer status as shown by the icons below.
  • Page 86: Nozzle Check

    Cleaning utility. See Chapter 10, “Troubleshooting,” for more information. Print Head Alignment This utility aligns the print heads. Use this utility when you notice a misalignment of vertical or horizontal lines. See Chapter 10, “Troubleshooting,” for more information. 4-16 Using the Printer Software for Windows...
  • Page 87: Understanding The Epson Spool Manager

    (with printers on a network this may be called a print queue) in the order received. When a print job reaches the top of the line, the EPSON Despooler sends the job to the printer.
  • Page 88 The Status Monitor at the bottom of the Despooler dialog box only appears if you are using Windows 95. See page 4-15 for more details. 4-18 Using the Printer Software for Windows Stop Cancels printing Pause Pauses printing until you press it again...
  • Page 89: Getting Information Through Online Help

    Programs and Epson, and then click EPSON Stylus COLOR 1520 Help. You see the help contents window. From Windows 3.1 To access online help from Program Manager, open the EPSON program group and click the EPSON Stylus COLOR 1520 Help icon. You see the help contents window.
  • Page 90 4-20 Using the Printer Software for Windows...
  • Page 91 Chapter 5 Starting to Print with Macintosh Before Starting to Print ..... . . Loading Paper ......Starting to Print .
  • Page 92: Before Starting To Print

    You can also print on ink jet paper, transparencies, photo-quality glossy film or paper, envelopes, index cards, continuous paper, banner paper, EPSON Back Light film, and adhesive sheets. For details on using such media, see Chapter 7, “Paper Handling.”...
  • Page 93 2. Raise the output tray until it locks in the upright position. 3. Slide the right edge guide to the left until it clicks. Then slide the left edge guide to match the width of your paper. Starting to Print with Macintosh...
  • Page 94 4. Move the center support to a point midway between the edge guides. Then gently extend the rear edge guide until it stops. 5. Fan a stack of paper; then tap it on a flat surface to even the edges. 6.
  • Page 95 7. Adjust the rear edge guide to match the length of your paper. If you load paper with the long edge first, the rear edge guide may not match the length of your paper. If this is the case, remove the rear edge guide and re-insert it as shown. Starting to Print with Macintosh...
  • Page 96: Starting To Print

    See your application manual for details. Note: While many Macintosh applications override the settings made with the printer driver, some do not, so you must verify the settings to get the results you expect. Starting to Print with Macintosh...
  • Page 97 4. Select the paper source from which you are loading paper from the Paper Source list. Your printer has a built-in sheet feeder, tractor feeder, and manual feed slot. To print on EPSON banner paper, choose Manual Feed Slot (Banner). 5. Check the Orientation option for orientation.
  • Page 98 Media Type and Ink settings you make. 9. Select the type of paper you loaded in the printer from the Media Type list. 10. Select Color as the Ink option if your document includes color.
  • Page 99 Defining a Custom Paper Size ....Using EPSON Printer Utilities ....
  • Page 100: Introducing The Printer Software Functions

    These settings are described in detail below. To check the condition of the printer or perform a maintenance procedure, see “Using EPSON Printer Utilities” on page 6-22. Using the Automatic Setting When Automatic is selected as the Mode setting on the Main...
  • Page 101 6-19 for information on the Page Setup dialog box. Media Type Select the Media Type setting that matches the kind of paper you loaded in the printer. See below to determine which Media Type setting (shown in bold) best matches your paper. Plain Paper...
  • Page 102 EPSON Photo Quality Ink Jet Paper (Letter) EPSON Photo Quality Ink Jet Paper (Legal) EPSON Photo Quality Ink Jet Paper (A3) EPSON Photo Quality Ink Jet Paper (B4) EPSON Photo Quality Ink Jet Paper (Super A3/B) S041069 Using the Printer Software for Macintosh S041059 S041025...
  • Page 103 EPSON Photo Quality Ink Jet Paper (A2) EPSON Photo Quality Ink Jet Card (A6) EPSON Photo Quality Ink Jet Card (5 8 in.) EPSON Photo Quality Ink Jet Card (10 8 in.) EPSON Photo Quality Self Adhesive Sheet EPSON Special Coated Paper...
  • Page 104 EPSON Photo Quality Glossy Film (A6) EPSON Photo Quality Glossy Film (A3) EPSON Photo Quality Glossy Film (B) EPSON Photo Quality Glossy Film (Super A3/B) S041074 EPSON High Quality Glossy Paper (A4) EPSON High Quality Glossy Paper (Letter) EPSON High Quality Glossy paper (A3)
  • Page 105: Using The Predefined Settings

    Media Type and Ink settings, as they may be affected by the predefined settings you select. See the previous section for more information on the Media Type and Ink settings. The printer driver provides the following predefined settings: Photo This setting is best for printing scanned photographs. It increases the contrast in an image.
  • Page 106 Economy This setting provides you with faster printing and saves ink. The printer uses less ink by printing fewer dots per character. Choose this setting for rough drafts of text only. Changing the Ink setting after Economy is selected returns the settings list to Custom Settings, so always make your Ink setting before you select this option.
  • Page 107: Customizing The Print Settings

    3. Making your settings, and then click OK. Your settings will be applied and you will return to the Print dialog box. To return to the Print dialog box without applying your settings, click Cancel. Using the Printer Software for Macintosh...
  • Page 108: Saving Your Settings

    You can not use a predefined settings name for your custom settings. To delete a custom setting, select the setting in the Custom Settings dialog box and click Delete. You can not delete the predefined settings. 6-10 Using the Printer Software for Macintosh...
  • Page 109: Choosing Your Settings

    You may need to experiment with different settings to get the output you want. Note: When Color is selected as the Ink setting, all Color settings are available. When Black is selected, only Contrast and Brightness are available. Using the Printer Software for Macintosh 6-11...
  • Page 110 Use this setting for presentation graphics, such as charts and graphs. No Color Adjustment The printer driver does not enhance the color. Choose this option only when making a ColorSync profile for this printer. When printing normally, choose one of the other modes.
  • Page 111 Adjusts the amount of each of the three primary colors. Video/Digital Camera Increases the contrast and saturation to make printed images clearer using EPSON’s intelligent color correction feature. Select this option when printing images taken with a video or digital camera.
  • Page 112 ColorSync is available only when Color ink is selected. Profile Matches the colors in your output with the colors displayed on your monitor. This software provides one profile; EPSON Standard. EPSON Standard is a custom-designed profile that works with your printer.
  • Page 113: Controlling The Printing Quality

    Select this setting when you want the highest quality output at 1440 dpi. With this setting, we recommend the use of EPSON Photo Quality media. See page 1-9 for a complete list of EPSON special media. Fine - 720 dpi Select this setting when you want high-quality output at 720 dpi.
  • Page 114 Normal - 360 dpi Select this setting for most types of documents. Use this setting for plain paper, EPSON Ink Jet Transparencies, or EPSON 360 dpi Ink Jet Paper. See page 1-9 for a complete list of EPSON special media. Economy Select this option for printing rough drafts of text.
  • Page 115 Additionally, you may not be able to print some larger images, and some patterns may not print correctly. If you experience problems printing with Finest Detail on, turn it off or add more memory. Using the Printer Software for Macintosh 6-17...
  • Page 116: Making The Color And Halftoning Settings

    Select Coarse Dithering for images with limited detail and shading. Select Fine Dithering for images with significant detail but limited shading. 6-18 Using the Printer Software for Macintosh...
  • Page 117: Changing The Paper Size

    Load envelopes flap edge first with the flap side up when loading in the sheet feeder. A5 Index card A6 Index card 5” 8” Index card 8” 10” Index card Fanfold 10” 11” Fanfold 15” 11” Using the Printer Software for Macintosh 6-19...
  • Page 118 Your printer has a built-in sheet feeder, tractor feeder, and manual feed slot. Change this setting according to your paper source. If you plan to print on EPSON banner paper that is longer than 594 mm (length of A2 paper), choose Manual Feed Slot (Banner).
  • Page 119: Defining A Custom Paper Size

    3. Type a name for the paper size in the New Paper Size box. 4. Specify the measurement unit as either inches or cm. 5. Type in the width and the height. Using the Printer Software for Macintosh 6-21...
  • Page 120: Using Epson Printer Utilities

    Custom Paper dialog box, and click Delete. Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printer status and do some printer maintenance from your screen. Click Utility in the Print dialog box to view the following:...
  • Page 121: Epson Statusmonitor

    EPSON StatusMonitor The StatusMonitor utility regularly monitors the printer status. If it detects a printer error, it will inform you with an error message. You can also use this utility to check how much ink is remaining before printing. To use the StatusMonitor, click the EPSON StatusMonitor button in the Utility dialog box.
  • Page 122: Nozzle Check

    The StatusMonitor provides an error notification if a printer error occurs, and you can choose how that error notification will be given using the Configuration setting dialog box. Click the Configuration button while the StatusMonitor dialog box is open. The following dialog box appears:...
  • Page 123: Head Cleaning

    The Print Head Alignment utility includes both black and color print head alignment features. This utility affects only the print heads. For more details on using this utility, see Chapter 10, “Troubleshooting.” Using the Printer Software for Macintosh 6-25...
  • Page 124: Using The Epson Monitor2 Utility

    Using the EPSON Monitor2 Utility After you send a print job to the printer, you can use the EPSON Monitor2 utility to check on what print jobs are queued for printing. You can cancel any print job in the queue. This utility also shows the status of the job currently being printed.
  • Page 125 Labels ....... EPSON banner paper ..... .
  • Page 126: Printing On Single Sheets

    When the printer receives data from the computer, it loads a single sheet and begins to print. If the printer runs out of paper during a print job, reload the sheet feeder and then press the Pause button to continue printing.
  • Page 127: Loading Oversized Paper In The Sheet Feeder

    Note: Before you print on A2 or longer paper, leave plenty of room on the table at the front of the printer to hold the printed paper. You can load paper up to 432 mm (17 inches) wide; however, the maximum printable width is 345 mm (13.6 inches).
  • Page 128 4. Move the center support to a point midway between the edge guides. 5. Pull out the output tray extension as far as it will go. 6. Gently extend the rear edge guide of the paper support until it stops. 7.
  • Page 129: Loading Paper Manually

    When you load paper manually, you can adjust the loading position using the micro-adjust mode. See “Adjusting the loading position” on page 7-8. Note: If you plan to print on banner paper, see “EPSON banner paper” on page 7-31. Paper Handling...
  • Page 130 Follow these steps to load a single sheet in the manual feed slot: 1. Turn on the printer. Make sure that the paper-release lever is set to the single sheet position. Caution: Do not insert a sheet of paper before you turn on the printer.
  • Page 131 Load/Eject button. To switch back to the sheet feeder, press the Load/Eject button or send data to the printer without inserting a sheet into the manual feed slot. The printer loads paper from the sheet feeder.
  • Page 132: Adjusting The Loading Position

    Caution: Do not use the knob on the left side of the printer to adjust the loading position. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 133: Printing On Continuous Paper

    You can use the built-in tractor feeder without removing paper from the sheet feeder. Caution: Use the knob on the left side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or change the top-of-form position.
  • Page 134 2. Move the paper-release lever to the continuous-paper position. Note: If a single sheet is in the paper path, press the Load/Eject button to eject it before moving the paper-release lever. 3. Insert the three plugs of the cable cover into the holes as shown below and press down the rear of the cable cover until it locks into place.
  • Page 135 5. Hold the manual feed guide with both hands and gently lift it up and off the printer. 7-11 Paper Handling...
  • Page 136 6. Release the sprocket units on the tractor by raising the sprocket-lock levers. 7. Move the sprocket units to match the paper’s width, then position the center support midway between the two sprocket units. 8. Open both sprocket covers. 9. Make sure the printable side of the paper is up. Then fit the first four holes of the paper over the sprocket pins and close the sprocket covers.
  • Page 137 Then lower the sprocket-lock lever into place. 12. Reattach the manual feed guide to the printer. Match the holes of the guide to the pins on both sides of the printer and push until they click into place. 7-13...
  • Page 138: Removing Continuous Paper

    1. After you finish printing, press the Load/Eject button. The printer advances paper to the tear-off position. Note: When the auto tear-off feature is on, the printer advances the paper perforation to the tear-off position automatically. For more information on the auto tear-off feature, see “Using the Default- Setting Mode”...
  • Page 139 2. Tear off the printed pages. 3. Press the Load/Eject button again. The printer feeds the continuous paper backward to the paper-park position. Note: If you are using continuous labels, see “Removing continuous labels from the printer” on page 7-31.
  • Page 140: Tips On Using Continuous Paper

    Caution: Do not use the knob on the left side of the printer to adjust the loading position. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 141 Caution: Do not use the knob on the left side of the printer to adjust the tear-off position. Otherwise, you may damage the printer or cause it to lose the top-of-form position. Note: When the auto tear-off feature is on, the printer advances the paper perforation to the tear-off position automatically after you have finished printing a page.
  • Page 142: Switching Between Continuous Paper And Single Sheets

    Load/Eject button; then raise the paper-release lever to the single-sheet position. 4. The printer is ready to print. When it receives data, it loads a single sheet from the sheet feeder or manual feed slot.
  • Page 143: Switching To Continuous Paper

    Raise the paper-release lever to the single-sheet position and press the Load/Eject button; then lower the paper-release lever to the continuous-paper position. 3. The printer is ready to print. When it receives data, it loads continuous paper from the tractor feeder and begins to print.
  • Page 144: Printing On Special Paper

    Printing on Special Paper In addition to single sheets and continuous paper, your printer can print on a wide variety of paper types, including special coated paper, high-quality glossy paper, transparency films, envelopes, index cards, and labels. Setting the adjust lever...
  • Page 145: Choosing Special Paper And Other Media

    EPSON provides special media such as ink jet (coated) paper, transparencies, glossy paper, index cards, and adhesive sheets that are formulated for the inks used in EPSON ink jet printers. EPSON recommends you to use media distributed by EPSON to ensure the best results.
  • Page 146 The product names of some EPSON media currently on the market may vary depending on when it was distributed. In the following table, the media names referred to in this manual are shown in the “Current name” column, and the former names for the same media are shown in the “Former name”...
  • Page 147: Loading Special Paper And Other Media

    Loading Special Paper and Other Media When loading special paper distributed by EPSON, read the instruction sheets packed with your special media first and keep the following in mind.
  • Page 148 Make sure the paper stack fits under the arrow mark, which is located on the inside surface of the edge guide. Basic loading capacity for special media is explained below. EPSON 360 dpi Ink Jet Paper and Photo Quality Ink Jet Paper...
  • Page 149 EPSON Photo Quality Glossy Film EPSON Ink Jet Transparencies EPSON Photo Quality Adhesive Envelopes EPSON 360 dpi Ink Jet Banner Paper EPSON Photo Quality Banner Paper EPSON Ink Jet Canvas Cloth EPSON Ink Jet Back Light Film *If a support sheet is packed with the Photo Quality Glossy Film, load it underneath the glossy film, but do not print on it.
  • Page 150: Photo Quality Ink Jet Card

    Photo Quality Ink Jet Card For best results when printing on index cards, you should use EPSON Photo Quality Ink Jet Cards. When printing on index cards, please note the following: Make sure that the adjust lever is set to the + position before you load index cards.
  • Page 151: Envelopes

    When printing on envelopes, note the following: Make sure that the adjust lever is set to the + position. The adjust lever is located inside the printer. See “Setting the adjust lever” on page 7-20. Before printing on envelopes from a DOS program using the sheet feeder, the printer must be in the envelope printing mode.
  • Page 152 You can load up to 10 envelopes in the sheet feeder. Make sure the printable surface is face down and the flap edge loads first. When loading C5 envelopes, remove the rear edge guide and re-install it to match the length of the envelopes as shown below.
  • Page 153: Labels

    Also, avoid using envelopes that are too thin; they may curl during printing. Select Plain Paper as the Media Type setting in the printer driver. For more details on making printer driver settings, see online help for Windows, or Chapter 6 for Macintosh.
  • Page 154 Make sure the auto tear-off feature is set to off in the default-setting mode when using continuous labels. Do not leave labels loaded in the printer between jobs; they may curl around the platen and jam when you resume printing.
  • Page 155: Epson Banner Paper

    EPSON banner paper You can load paper longer than A2 portrait size (592 mm) from the manual feed slot. Especially when you print on EPSON 360 dpi Ink Jet Banner Paper, EPSON Photo Quality Banner Paper, or EPSON Ink Jet Canvas Cloth and to ensure high print quality and for easier handling of the banner paper roll, the optional Banner Paper Kit is required.
  • Page 156: Epson Ink Jet Back Light Film

    EPSON Ink Jet Back Light Film When printing on the EPSON Ink Jet Back Light Film, note the following: You can load only one sheet at a time into the sheet feeder or from the manual feed slot. The EPSON Ink Jet Back Light Film tends to curl even under nomal storage conditions.
  • Page 157 Chapter 8 The Control Panel Using the Control Panel Using Special Power-On Functions ....Using the Default-Setting Mode ....About the default settings .
  • Page 158: Using The Control Panel

    Using the Control Panel The lights and buttons on the control panel help you easily control most common printer operations. Note: Software usually overrides control panel selections. Use your software to select print functions whenever possible. The Control Panel...
  • Page 159: Using Special Power-On Functions

    Enters the default-setting mode. See “Using the Default-Setting Mode” on the next page for details. Print head alignment (Pause) Enters the printer-adjustment mode. See “Aligning the Print Heads” on page 10-40 for details. Note: To exit the hex dump, default-setting, or print head alignment mode, turn off the printer.
  • Page 160: Using The Default-Setting Mode

    You can change several printer settings that control a variety of functions such as print direction and loading position. Because these settings take effect each time you turn on the printer, they are called default settings. The factory default settings are designed to meet the needs of most users, so you probably do not need to change them.
  • Page 161: About The Default Settings

    About the default settings Print direction Your printer has three direction settings: Uni-D, Bi-D, and Auto. Note: Most software controls this setting. If your software does, you may never need to set it with the control panel.
  • Page 162 With this setting, you can specify the default character pitch to be used for printing. I/F mode Your EPSON printer has both a parallel and serial interface, allowing you to share the printer between two computers. If you select Auto, the printer automatically selects the interface that is receiving data, and uses that interface until the end of the print job.
  • Page 163 Use this setting to specify the type of control codes you want to use to control the printer. If you select ESC/P 2, the printer emulates an EPSON ESC/P 2 printer. If you select IBM XL24E, the printer operates as an IBM Proprinter XL24E.
  • Page 164 If you want to share the printer with another computer, turn this feature on. When this feature is on, data may be present in the printer’s buffer even though the printer is not printing. Always make sure the printer does not receive data before turning off the printer.
  • Page 165 When the printer receives data, it automatically feeds the paper to the top-of-form position and starts printing, so you can use all of the next sheet.
  • Page 166: Changing The Default Settings

    To change the printer’s default settings, use the control panel buttons; the control panel lights show your selections. 1. Make sure the printer is turned off and at least 4 sheets of A4 (210 mm) size or wider paper are loaded printable side down in the sheet feeder.
  • Page 167 Note: You may exit the default-setting mode any time by turning off the printer while the printer is paused. Any changes you have made remain in effect until you change them again. If you want to check the new default settings, enter the default-setting mode again and print the current settings.
  • Page 168: Selecting Fonts

    Roman T and Sans Serif H fonts are available in proportional spacing only. Some of the character tables might not be able to print with EPSON Roman T and EPSON Sans Serif H fonts. In these cases, selected character tables are printed with EPSON Roman. 8-12 The Control Panel font;...
  • Page 169: Scalable Fonts

    8 to 32 points in 2-point increments through your software or by sending an ESC/P 2 See the documentation that came with your software for information on selecting the size of scalable fonts. EPSON Roman EPSON Roman T...
  • Page 170 8-14 The Control Panel...
  • Page 171: Chapter 9 Maintenance And Transportation

    Printing with an empty color ink cartridge ..Cleaning the Printer ......
  • Page 172: Replacing An Ink Cartridge

    EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties.
  • Page 173 Ink out ( or light. 2. Open the printer cover using the notch on the cover. 3. Hold down the Alt button for about three seconds. The print heads move left slightly to the cartridge install position, and the Pause light flashes when the print heads are in position.
  • Page 174 5. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 175 Pause light is flashing. Doing so can result in incomplete charging of ink. Note: Even if you do not press the Alt button, the printer moves the print heads back to their home position about 60 seconds after you replace the cartridge.
  • Page 176: Printing With An Empty Color Ink Cartridge

    To continue printing when the Ink Out continuously, turn the printer off and back on again. Be aware that any data you sent to the printer before turning it off will be lost. Note: The empty color ink cartridge must be installed.
  • Page 177: Cleaning The Printer

    To keep your printer operating at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off and all the lights are turned off. Then unplug the power cord. 2. Remove any paper from the sheet feeder.
  • Page 178: Transporting The Printer

    1. Open the printer cover and make sure that the print heads are capped, which means they are in the home (far right) position. If the print heads are not capped, turn on the printer and wait until the print heads return to the home position.
  • Page 179 Using the print head alignment utility for DOS ..Using the printer’s control panel buttons ..Ink Cartridge Problems ..... . .
  • Page 180: Diagnosing A Problem

    Status Monitor utility (Windows 95 and Macintosh only). In addition, you can determine whether a problem lies with the printer itself or with the computer by performing a self test. Experienced users may also want to use the printer’s hex dump mode to pinpoint...
  • Page 181: Troubleshooting

    The color ink cartridge is empty. Replace the color ink cartridge with a new one (S020089). Cover Open The printer cover is open. Close the printer cover and press the Pause button to continue printing. Paper Out The paper-release lever position is not correctly Pause positioned.
  • Page 182: Status Monitor

    10-4 Troubleshooting Problem and Solution The print heads were moved by hand. Turn off the printer, and turn it back on again after a few seconds. An unknown printer error has occurred. Turn off the printer, and contact your dealer.
  • Page 183 The self test begins by printing on the first and last lines of the first sheet of paper to measure the page length. Then the printer prints character samples on the next sheet of paper. The test is printed using the available fonts at 360 dpi (dots per inch).
  • Page 184: Hex Dump Mode

    Experienced users can use the hex dump mode to pinpoint communication problems between the printer and a software program. To enter the hex dump mode, follow these steps. 1. Make sure the printer is turned off and paper is loaded in the sheet feeder. Caution: Use paper at least 210 mm (8.27 inches) wide, for...
  • Page 185: Problems And Solutions

    Problems and Solutions This section divides printer problems into six categories: Power supply ..page 10-7 Operation ..page 10-8 Paper handling . . . page 10-16 Printing quality . . . page 10-25 Printer utilities .
  • Page 186: Operation

    The printer does not work and the control panel lights are off. Cause The power cord is not properly plugged into the electrical outlet. The printer is turned off. The electrical outlet is controlled by an outside switch or automatic timer.
  • Page 187 Nothing prints and the lights are on or flashing. Cause Several common printer errors have occurred at once. The printer sounds like it is printing, but nothing prints. Cause The print head nozzles are clogged. One or both of the ink...
  • Page 188 Select Use Print Manager for this port in the Queue Setup window. To access this window, double-click the EPSON Spool Manager4 icon in the EPSON folder (Windows 95) or EPSON program group (Windows 3.1), and select Setup from the Queue menu.
  • Page 189 For detailed information on making this setting, see your Macintosh user’s guide. What to do Select your printer by clicking the Print command on the File menu of your application program, and then selecting it in the following dialog box(es).
  • Page 190 Replace the color ink cartridge, then turn the printer off and back on. Any data sent to the printer will be lost. See “Printing with an empty color ink cartridge” on page 9-6.
  • Page 191 What to do Disconnect the interface cable from the computer; then try the self test as described on page 10-4. Adjust the printer settings within your application and print again. Check that both ends of the cable connecting the printer and the computer are securely plugged in.
  • Page 192 10-14 Troubleshooting Always try making a setting in your application first. If that is not possible, use the printer driver. If that is also impossible, use the default-setting mode. Set the Network I/F mode to on in the default-setting mode. To enter the default-setting mode, see “Changing...
  • Page 193 What to do Adjust the line-space setting with your software. What to do Make sure that your software is correctly configured for your printer. What to do Use your software to select the font. What to do Change the character table as described in Chapter 8.
  • Page 194: Paper Handling

    Paper handling Single sheets do not feed properly Single sheets do not feed properly from the sheet feeder. Cause Too many sheets may be loaded in the sheet feeder. Paper is curled or folded. The paper may be too thick or too thin to be fed.
  • Page 195 The paper-release lever is set to the wrong position. The single sheet is not loaded deeply enough. Turn off the printer and open the printer cover using the notch on the cover; then gently pull out the paper by turning the knob toward you.
  • Page 196 The printer loads more than one sheet at a time. Cause Too many sheets are loaded in the sheet feeder. Paper has been compressed and is sticking together. The paper is too thin. Ejected paper is wrinkled. Cause The paper is too thin or damp.
  • Page 197 Make sure that your paper is the proper size and quality. Make sure the banner mode setting is off. If this setting is on, the printer feeds paper a specified length. Change this setting using the default-setting mode. See “Using the Default-Setting Mode”...
  • Page 198 Continuous paper does not feed properly Regular gaps occur in the printout. Cause Skip-over-perforation may be The perforation is not aligned with the tear-off position. Cause The tear-off position is not properly set. The auto tear-off setting may be turned on in the default- setting mode.
  • Page 199 However, if you are printing on labels, tear off the last sheet that has partially entered the printer, and then press the LF/FF button to feed it forward. Use paper that is within the specified specification limits. See Appendix C.
  • Page 200 See the following section to clear the paper jam. Caution: Use the knob on the left side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or change the top-of-form...
  • Page 201 If continuous paper is jammed the printer, tear off the fresh supply at the rear of the printer. 4. Turn the knob on the left side of the printer toward you to remove the paper. Remove any remaining pieces. 5. If the paper is caught in the paper ejection area, gently pull it out of the printer.
  • Page 202: Preventing Paper Feed And Paper Jam Problems

    When you use the tractor to print on labels, set the auto tear-off feature to off. Otherwise continuous labels may come off the backing and jam the printer. Load sheets of labels into the manual feed slot one at a time.
  • Page 203: Printing Quality

    Media Type setting is appropriate for the type of paper loaded in the printer. Select Black as the Ink setting in your printer driver. See “Printing with an empty color ink cartridge” on page 9-6. Replace the color ink cartridge.
  • Page 204 Glossy film, glossy paper, and transparencies should be loaded with the support sheet or a piece of plain paper under them. Multiple sheets of EPSON Photo Quality Glossy Film are loaded. 10-26 Troubleshooting Set the print direction to Uni-D in the default-setting mode.
  • Page 205 The Media Type setting on the Main menu of the printer driver is incorrect. Wipe the inside of the printer as shown below with a soft, clean cloth. Warning: Be careful not to touch the gears inside the printer.
  • Page 206 “Changing the default settings” in Chapter 8. What to do Make sure you loaded the correct paper in the printer and that you selected the same media type in your application and/or the printer driver software. Make sure you are using paper that meets the paper requirements for this printer.
  • Page 207 Black ink is selected in your printer driver. You are not printing on the correct side of the paper. Check the printer driver settings to make sure they are appropriate. If these settings are correct, check your application because some driver settings are overridden by application settings.
  • Page 208 Colors are not very vibrant. Cause The image was printed on the wrong side of EPSON Ink Jet paper. The Media Type setting on the Main menu of the printer driver is incorrect. 10-30...
  • Page 209 Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause The color print head nozzles are clogged. For DOS users: The Network I/F mode is set to off. Black dots are missing in printed characters or graphics. The printed black image is light or faint.
  • Page 210: Printer Utilities

    Make sure Use Print Manager for this port box is not checked. Click the Start button, point to Programs, point to Epson, and click Spool Manager4. Then click Queue and Setup in the EPSON Spool Manager window. You must select Enable bi-directional...
  • Page 211: Interface

    Interface When using an optional interface card, the printer does not print or the printout is not what you expected. Cause The optional interface may not be selected with the I/F mode setting.
  • Page 212: Increasing The Print Speed

    The following table shows the factors that inversely affect print speed and print quality (increasing one will decrease the other). Print quality Print speed Printer software settings Print Quality MicroWeave High Speed Halftoning Data characteristics...
  • Page 213 Memory free space Software status Running applications Virtual memory *Varies depending on the printer software and application software you are using. **Grayscale means using black ink only to print varying shades of gray, from pure black to pure white. Print speed...
  • Page 214: Cleaning The Print Heads

    Head Cleaning utility in the printer software. If you are using DOS or you can not clean the print heads with this utility, you can use the printer’s control panel instead. For more details, see “Cleaning the print heads with the printer’s control panel buttons”...
  • Page 215 While the printer performs the cleaning cycle, the Pause light flashes. Caution: Never turn off the printer while the Pause light is flashing. Doing so may damage the printer. 5. After finishing the cleaning, click Print nozzle check pattern in the Head Cleaning dialog box, or print a few lines from a document to confirm that the heads are clean and to reset the cleaning cycle.
  • Page 216 2. Choose Utility from the Print dialog box as described in Chapter 6. 3. Click the Head Cleaning button. 4. Follow the on-screen messages. While the printer performs the cleaning cycle, the Pause light flashes. Caution: Never turn off the printer while Pause light is flashing.
  • Page 217 4. Press the LF/FF (or Load/Eject) button and the Alt button to clean the black (or color) print head. The printer starts cleaning the print head and the Pause light begins to flash. If you want to clean the other print head, wait until the Pause light stops flashing.
  • Page 218: Aligning The Print Heads

    If you notice a misalignment of vertical or horizontal lines, you may be able to solve these problems from your computer using the Print Head Alignment utility in the printer software. For Windows users: 1. Make sure paper is loaded in the sheet feeder.
  • Page 219: Using The Print Head Alignment Utility For Dos

    The print head alignment utility includes both black and color alignment features. To install this utility on your hard drive, insert the EPSON Printer Software CD-ROM into your CD-ROM drive and then type D:\SETUP (If your CD-ROM drive uses a different drive letter or you are using the floppy version, substitute it for D:\) at the DOS prompt.
  • Page 220: Using The Printer's Control Panel Buttons

    If you can not use the print head alignment utility program that came with your printer, then follow these steps to align the print heads. 1. Make sure that the printer is off and paper is loaded in the sheet feeder. Caution: Use paper at least 210 mm (8.27 inches) wide;...
  • Page 221: Ink Cartridge Problems

    Alt button to move them; otherwise you may damage the printer. Note: The printer automatically moves the print heads back to their home (far right) position after 60 seconds if you have not started the procedure. 4. Complete the ink cartridge replacement procedure as described from step 4 of “Replacing an Ink Cartridge”...
  • Page 222: Contacting Customer Support

    For United Kingdom and the Republic of Ireland users If you purchased your printer in the UK or the Republic of Ireland, Epson (UK) Limited provides a range of customer services and technical support. Note: For customers in the Republic of Ireland, please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections.
  • Page 223 The enquiry desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271, or via the Internet at info@epson.co.uk. They can provide the following information: Information and literature on new Epson products (also...
  • Page 224 You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon Epson will fax a copy of the document catalogue to your fax machine. When you have found the documents that you need in the catalogue, call Faxon Epson again and enter the document ID numbers.
  • Page 225: For Australian Users

    Epson Products, software drivers and answers to frequently asked questions. For Australian users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide , we provide the following sources for obtaining information:...
  • Page 226 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems.
  • Page 227: For Hong Kong And Singapore Users

    For Hong Kong and Singapore users Contact the phone or fax number shown below for your area: Hong Kong Phone: 2585 4300 Fax: 2827 7083 Singapore Phone: 3377911 Fax: 3341185 10-49 Troubleshooting...
  • Page 228 10-50 Troubleshooting...
  • Page 229: Appendix A Tips For Color Printing

    Appendix A Tips for Color Printing Basics of Color ......Image Resolution and Image Size ....Basics of Color Documents .
  • Page 230: Basics Of Color

    Guide. Synchronizing monitor colors and printer colors Your printer produces images by printing tiny patterns of ink dots on paper. It uses the colors cyan (C), magenta (M), yellow (Y), and black (K) to create a blending effect that makes you think you are seeing millions of colors.
  • Page 231 Since the printer and monitor produce color images differently, and also the available range of color produced by the monitor and printer are different, the image on the screen does not exactly match your printed output all of the time. If you want to adjust, or calibrate, the printed color to more closely match the on-screen color, you may have to experiment with the printer driver settings.
  • Page 232 Process of color printing A printer produces color images by printing tiny patterns of ink dots using CMYK colors as mentioned in the previous section. Because most ink jet printers are not able to print different gradations of the three...
  • Page 233: Image Resolution And Image Size

    Image Resolution and Image Size The resolution of your original image affects the quality of your printouts. Generally, the higher the resolution, the better the print quality. However, keep in mind that the higher the resolution, the longer the wait for processing and printing a document.
  • Page 234 400 pixel Print 292 pixel 300 dpi 100 pixel Print 72 pixel 75 dpi Since increasing the image size means decreasing the image resolution, you must take care that print quality or color tone is not degraded when working with images pasted into documents created with word processing software.
  • Page 235: Basics Of Color Documents

    Basics of Color Documents To help you use color to maximize your document’s impact on its readers, determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, or feelings to one or more people and also to get results.
  • Page 236 Know WHY you are using color Color adds interest and clarity, and makes documents appear easier to understand. Just as you use fonts and graphics to create appeal and capture attention, color provides an additional visual interpretation of a document that influences the reader. For example: An overhead presentation of sales results by territory is far more interesting and memorable if you show the figures with colored charts and graphs.
  • Page 237: Appendix B Using Optional Interfaces

    Appendix B Using Optional Interfaces Available Interfaces ......Installing Optional Interfaces ....The C82305 /C82306 serial interface card .
  • Page 238: Available Interfaces

    Available Interfaces You can use various interface cards to supplement the capabilities of your printer’s built-in hardware interface. The following EPSON interface cards are compatible with your printer: Interface card Serial Interface Card 32KB Serial Interface Card 32KB Parallel Interface Card...
  • Page 239: Installing Optional Interfaces

    Unplug the power cord from the electrical outlet (and from the back of the printer, if your printer’s power cord is removable). Warning: Do not install the interface card when the printer is connected to an electrical outlet. If you do, you may damage the printer or your computer.
  • Page 240 Also, if you are using more than one computer, reconnect the other interface cable. Make sure the printer is turned off. Then plug in the power cord. Before you use the optional interface, you may need to change the settings for the interface option in the default-setting mode.
  • Page 241: The C82305 /C82306 Serial Interface Card

    When the vacant area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the vacant area for data in the buffer increases to 512 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.
  • Page 242 Using Optional Interfaces...
  • Page 243: Specifications

    Appendix C Specifications Technical Specifications Printing ......Paper ....... Ink cartridges .
  • Page 244: Technical Specifications

    Technical Specifications Printing Printing method: Nozzle configuration: Printable columns and printing speeds: Character Pitch (characters per inch) (10 condensed) (12 condensed) Resolution: Print direction: Control code: Line spacing: Paper feed speed: Input buffer: Specifications On-demand ink jet Monochrome (black) 128 nozzles Color (cyan, magenta, yellow) 192 nozzles (64 (each color) 3 ) Printing...
  • Page 245 You can select other font/pitch combinations using ESC/P 2 commands. See "Command List" on page C-21 for more information. Scalable fonts: Font Minimum Point EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H Character tables: Character sets: 12 cpi 15 cpi Maximum Point Size Size...
  • Page 246: Paper

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Refer to the specifications below and test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 247 A4 (210 297 mm) Letter (216 279 mm) A6 (105 148 mm)* *Glossy film only Special papers distributed by EPSON 0.13 mm to 0.15 mm (0.005 to 0.006 inch) A2 (420 594 mm) A3 (297 420 mm) A4 (210 297 mm)
  • Page 248 Specifications A4 (210 297 mm) Letter (216 279 mm) Plain paper (use labels that completely cover the backing sheet), special papers distributed by EPSON. Maximum 0.2 mm 101.6 mm to 406.4 mm 101.6 mm (minimum folding length) Plain paper 0.065 mm to 0.1 mm...
  • Page 249 EPSON Photo Quality Glossy Film and Self Adhesive Sheets should be stored under the following conditions: Use of the optional Banner Paper Kit is required for EPSON Banner Paper. A2 (420 594 mm) A3 (297 Special papers distributed by EPSON 0.13 to 0.14 mm...
  • Page 250 Printable area: Single sheets/index cards A: The minimum top margin is 3.0 mm (0.12 inch). B: The minimum left margin* is 3.0 mm (0.12 inch). *For oversized paper, this margin is 25 mm for A3 landscape, A2 portrait, US B landscape, and US C portrait. Move the right edge guide to the right as far as it will go;...
  • Page 251 Envelopes A: The minimum top margin is 3.0 mm (0.12 inch). B: The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). C: The minimum bottom margin is 14.0 mm (0.55 inch). Note: Load envelopes flap edge first.
  • Page 252: Ink Cartridges

    Ink cartridges Black ink cartridge (S020108): Color Print capacity* Cartridge life Temperature Dimensions Color ink cartridge (S020089): Colors Print capacity* Cartridge life Temperature Dimensions * The print capacity may vary, depending on how often you use the print head cleaning function. ** It thaws and is usable after approximately 3 hours at 25°C (77°F).
  • Page 253: Mechanical

    Caution: EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Do not use an ink cartridge if the date on the package has expired.
  • Page 254: Electrical

    Electrical Input voltage range Rated frequency range Input frequency range Rated current Power consumption Note: Check the label on the back of the printer for the voltage of your printer. Environmental Temperature: Humidity: C-12 Specifications 120V Model 220 240V Model 103.5 to 132V...
  • Page 255: Safety Approvals

    Safety approvals Safety standards: U.S. model European model EMC: U.S. model European model UL 1950 with D3, CSA 22.2 950 with D3 EN60950 (TÜV, NEMKO) FCC part 15 subpart B class B EN 55022 (CISPR Pub. 22) class B EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4...
  • Page 256: Interface Specifications

    Interface Specifications Your printer is equipped with an 8-bit parallel interface. Parallel interface The built-in parallel interface has the following characteristics: Forward channel Data format: Synchronization: Handshake timing: Signal level: Connector: Pin assignments The parallel interface connector pin assignments and a description of the interface signals are shown in the table below.
  • Page 257 3) During self test, demonstration, and default-setting printing 4) During a printer-error state A HIGH signal indicates the printer is in a paper-out state or in an error state. Pulled up to +5 V through resistance Not used Not used Logic ground level Printer’s chassis ground,...
  • Page 258 0.2 microseconds. Data transfer must be carried out by observing the ACKNLG or BUSY signal. Data transfer to this printer can be carried out only after receipt of the ACKNLG signal or when the level of the BUSY signal is LOW.
  • Page 259: Timing Chart

    Timing chart The figure below shows the timing chart for the parallel interface. BUSY ACKNLG DATA STROBE 0.5 s (Min.) Transition time (both the rise and the fall) of every signal must be less than 0.2 s. Reverse channel Transmission mode: Synchronization: Handshaking: Signal level:...
  • Page 260: Pin Assignments

    1 and LOW when it is logical 0. These signals are used to transfer the 1284 extensibility request values to the printer. Printer clock signal. Printer busy signal and reverse channel transfer data bit 3 or 7.
  • Page 261: Serial Interface

    Note: The column heading “Direction” refers to the direction of signal flow as viewed from the printer. Serial interface The printer’s built-in serial interface is based on the RS-423 standard. This interface has the following characteristics: Standard: Synchronization: Bit rate:...
  • Page 262: Initialization

    ESC @ does not initialize the printer mechanism, clear the input data buffer, or clear the user-defined character set. Note: When the printer initializes, all lights on the control panel come on for a moment and they return to their previous status. C-20 Specifications The printer is turned on.
  • Page 263: Command List

    This section lists the available printer commands by topic. Your printer works with the following commands. ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use the most advanced font and graphics handling available. See the ESC/P Reference Manual for details.
  • Page 264: Ibm Xl24E Emulation Control Codes

    IBM XL24E emulation control codes This printer emulates the IBM Proprinter with the following commands. For detailed information, see IBM’s X24/X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U Paper feeding:...
  • Page 265: Character Tables

    Character Tables These character tables are selected with the default-setting mode or by using software commands. Note: Most of the tables are the same as the PC437 table for hex codes 00 through 7F and only the characters for hex codes 80 through FF are shown for that kind of tables.
  • Page 266 PC437 Greek (Greek) PC853 (Turkish) C-24 Specifications PC850 (Multilingual) PC855 (Cyrillic)
  • Page 267 PC852 (East Europe) PC857 (Turkish) PC860 (Portuguese) PC863 (Canadian-French) C-25 Specifications...
  • Page 268 PC865 (Norwegian) PC861 (Icelandic) C-26 Specifications PC866 (Russian) PC869 (Greek)
  • Page 269 BRASCII (Brazillian, Portuguese) Roman 8 Abicomp (Brazillian, Portuguese) Specifications C-27...
  • Page 270 ISO Latin 1 Code MJK (CSFR) C-28 Specifications MAZOWIA (Poland) ISO 8859-7 (Latin/Greek)
  • Page 271 ISO Latin 1T (Turkish) PC774 (LST 1283:1993) Bulgaria (Bulgaria) Estonia (Estonia) Specifications C-29...
  • Page 272 ISO8859-2 PC866 LAT. (Latvian) C-30 Specifications...
  • Page 273 Italic No characters are available for hex code 15 in the italic character table. C-31 Specifications...
  • Page 274: International Character Sets

    International character sets You can select one of the following international character sets with the default-setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France” row on the table below are used in the italic character table. The following eight international character sets can be selected with the default-setting mode or with the ESC R command.
  • Page 275: Characters Available With Esc

    Characters available with ESC ( ^ command To print the characters in the table below, use the ESC ( ^ command. C-33 Specifications...
  • Page 276 C-34 Specifications...
  • Page 277: Glossary

    Printing in which the print heads print in both directions. This increases the speed of printing. A binary digit (0 or 1), which is the smallest unit of information used by a printer or computer. brightness The lightness or darkness of an image.
  • Page 278 This has the opposite effect of the Finest Detail setting. ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers. Glossary...
  • Page 279 Printing in which images are printed in both directions. This provides faster printing. This is also called bidirectional printing. initialization Returns the printer to its defaults (fixed set of conditions). This happens every time you turn on the printer or reset the printer. ink jet A method of printing in which each letter or symbol is formed by precisely spraying ink onto paper.
  • Page 280 These are special functions, like a self test, that you can do by holding down a control panel button while turning on the printer. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins. printer driver A software program that sends commands for using the features of a particular printer.
  • Page 281 All data stored in RAM is lost when the printer is turned off. reset To return a printer to its defaults either by sending a command, an INIT signal, or by turning the printer off and then back on. resolution The number of dots per inch used to represent an image.
  • Page 282 A software program that allows you to check the printer’s status, such as the amount of ink remaining before printing. subtractive colors Colors produced by pigments that absorb some colors of light and reflect others. See also CMYK.
  • Page 283 Cable cover, 2-2, 7-10 Cables. See Interface cables Canvas Cloth, 1-9, 7-21, 7-25, 7-31. See also Special paper Cartridges. See Ink cartridges Character tables, C-23–33 Chooser*, selecting printer with, 2-29–33 *Macintosh only Windows only Cleaning printer, 9-7 print heads, 10-36–39...
  • Page 284 7-27–29 printable area, C-9 specifications, C-5 EPSON Despooler , 4-17–18 EPSON Monitor2*, 6-26 Epson Namer*, 2-25, 2-28 EPSON special media, 1-9. See also Special paper EPSON Spool Manager , 4-17 EPSON Status Monitor Macintosh, 6-23 Windows, 4-15 EPSON Stylus Printer Driver Package*, 2-25–26...
  • Page 285 Ink out, 10-3 Installing cable cover, 7-10 DOS programs, 2-21, 10-41 ink cartridges, 2-7–11 interface cards, B-3–4 out put tray, 2-5 paper support, 2-5 Macintosh printer software, 2-24–26 Windows printer software, 2-13–20 *Macintosh only Windows only Interface cards, 1-8, 2-23, B-2–5 cables, 1-7 specifications, C-14–19...
  • Page 286 Network printing Macintosh, 2-30 Windows 95, 2-17 No Halftoning setting Macintosh, 6-18 Windows. See online help See also Halftoning settings Normal-360 dpi setting Macintosh, 6-16 Windows. See online help See also Print Quality settings Nozzle Check utility Macintosh, 6-24 Windows, 4-16 Online help , 2-13, 4-19 Optional interface cards, 1-8, 2-23, B-2–5...
  • Page 287 Windows only Print settings DOS, 8-4–13 Macintosh, 6-2–22. See also Printer software for Macintosh Windows, 4-2–13. See also online help and Printer software for Windows Profile setting*, 6-14 Quality vs. Speed slide bar Macintosh, 6-3 Windows, 4-5. See also online help Reduce or Enlarge setting*, 6-20 Rendering Intent setting*, 6-14–15...
  • Page 288 Tear-off position, adjusting, 7-16–17 Text/Graph setting Macintosh, 6-8 Windows, 4-7. See also online help Tractor feeder, 1-2, 7-9 Transporting the printer, 9-8 Transparencies, 1-10, 7-20, 7-23, 7-25 Troubleshooting, Chapter 10 ink cartridges, 10-43 interface, 10-33 operation, 10-8–15 paper handling, 10-16–22 power supply, 10-7–8...
  • Page 289 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Telex: 8584786 EPSON AUSTRALIA PTY. LTD.

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