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CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM
Lamp state
Power LED
Service light
Off
Flashing red
Flashing red
Off
Flashing red
Flashing red
Off
Solid red
Solid red
Resolving interactive whiteboard issues
This section includes information on resolving issues with the interactive whiteboard.
For information not covered in this section, see the SMART Board 800 series interactive
whiteboard user's guide (smarttech.com/kb/144817).
Resolving operation issues
To resolve operation issues, complete the following tasks:
Confirm that the camera system cable is connected to the back of the pen tray.
l
Perform the calibration procedure documented in the SMART Board 800 series interactive
l
whiteboard user's guide (smarttech.com/kb/144817).
46
smarttech.com/kb/170911
Projector
Diagnostic
Indicator
OH
OH = Thermal sensor overheat
The projector has over-heated and
shut down automatically. The
system can be restarted to resume
normal operation.
dH
dH = Lamp driver overheat
The projector has over-heated and
shut down automatically. The
system can be restarted to resume
normal operation.
LF
LF = Lamp failure
LH
LH = Lamp voltage too high
F1
F1 = System fan 1 failure
F2 = System fan 2 failure
F2
F3 = System fan 3 failure
F3
F4 = Blower fan failure
F4
FC
FC = Color wheel failure
PS = 12 VDC failure
PS
FP = DDP processor failure
FP
Fd
Fd = DmD failure
Fb
Fb = Lamp driver (ballast) failure
Description
The projector may require cleaning,
or the operating environment is too
hot. It may be possible to resume
normal operation if the lamp has
been turned off for at least 30
minutes and operating environment
has cooled down.
The projector may require cleaning,
or the operating environment is too
hot. It may be possible to resume
normal operation if the lamp has
been turned off for at least 30
minutes and operating environment
has cooled down.
If the condition persists, replace the
lamp.
Replace the lamp.
Contact SMART Support.
Remedy
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