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Via Projector
Device is normally listed
under sound video and
games controller, listed as
"SB800 audio or USB audio.
3. Audio issues
Audio issues
How is the audio cable
connected?
Directly from the pentray to
Bypass
USB speakers.
Windows
Ensure the audio is set for
the SB800 as default in
Windows control panel>
sounds.
Check in Windows device
manager to ensure audio
device is recognized.
Is the issue resolved?
No
For further
assistance,
contact SMART
Technical
Support.
- ECP, MCP, SBX800-CAT5 & WC8 must bypass.
-If issue follows with any of these extenders then follow
related projector's tree.
Mac
Manually change the
SBX800 to default from
system preference>sound.
Device is normally listed
Check in system profiler to
ensure audio device is
preferences>Sound>SB800
recognized.
Yes
Issue resolved.
SBX800 Troubleshooting Diagram
Revision History
Contact Support
under System
or USB audio.
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