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Model shown is KX-TG6711.
Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG67xxBX_UE(en)_0125_ver101.pdf 1
Operating Instructions
Digital Cordless Phone
KX-TG6711BX
Model No.
KX-TG6712BX
KX-TG6711UE
KX-TG6712UE
Digital Cordless Answering System
KX-TG6721BX
Model No.
KX-TG6722BX
KX-TG6721UE
2017/01/25 11:28:20
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Summary of Contents for Panasonic KX-TG6711BX
- Page 1 Model shown is KX-TG6711. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
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Page 2: Table Of Contents
Table of Contents Introduction Remote operation ........35 Answering system settings ......36 Model composition ........3 Accessory information ........4 Voice Mail Service Important Information Voice mail service ........38 For your safety ..........5 Intercom/Locator Important safety instructions ......6 Intercom .............39 For best performance ........6 Handset locator ..........39 Other information .........7 Transferring calls, conference calls ....39... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG6711 KX-TG6711BX KX-TG6711BX KX-TGA671BX series KX-TG6712BX KX-TG6711BX KX-TGA671BX KX-TG6711UE KX-TG6711UE KX-TGA671BX KX-TG6712UE KX-TG6711UE KX-TGA671BX KX-TG6721 KX-TG6721BX KX-TG6721BX KX-TGA671BX series KX-TG6722BX KX-TG6721BX KX-TGA671BX KX-TG6721UE KX-TG6721UE KX-TGA671BX R The suffix (BX/UE) in the following model numbers will be omitted in these instructions:... -
Page 4: Accessory Information
– PNLV226BX: KX-TG6711BX/KX-TG6712BX/KX-TG6721BX/KX-TG6722BX PNLV226E: KX-TG6711UE/KX-TG6712UE/KX-TG6721UE See page 4 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT or HHR-4MRT batteries Battery type: –... -
Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 6: Important Safety Instructions
R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin. -
Page 7: Other Information
0 °C–40 °C, 20 %–80 % relative air R This product can store your private/ humidity (dry) confidential information. To protect your KX-TG6711BX/KX-TG6712BX/ privacy/confidentiality, we recommend that KX-TG6721BX/KX-TG6722BX you erase information such as phonebook KX-TG6711UE/KX-TG6712UE/ or caller list entries from the memory before... -
Page 8: Getting Started
Getting Started n Charger Setting up Connections R Use only the supplied Panasonic AC adaptor. Hooks R When mounting the unit on a wall, see To power outlet page 15. PNLV226BX: KX-TG6711BX/ KX-TG6712BX/KX-TG6721BX/ KX-TG6722BX PNLV226E: KX-TG6711UE/ Battery installation KX-TG6712UE/KX-TG6721UE R USE ONLY Ni-MH batteries AAA (R03) n Base unit size. -
Page 9: Note When Setting Up
R The battery level may not be displayed For replacement, we recommend using the correctly after you replace the batteries. In Panasonic rechargeable batteries noted on this case, place the handset on the base page 4, 6. unit or charger and let it charge for at least... -
Page 10: Controls
Getting Started MR/ECON R: Recall/Flash Controls ECO: Eco mode shortcut key N (Off/Power) Handset Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 11: Display
Getting Started n KX-TG6721 series: page 3 Item Meaning Missed call (page 31) The base unit transmission power is set to “Low”. (page 14) The LCD and key backlight is off. (page 24) R When displayed next to the battery icon: Answering system is on. -
Page 12: Turning The Power On/Off
Getting Started Voice mail subscribers only Icon Action KX-TG6722 Selects entries or handsets. (page 14, 27) Base unit display items Stops recording or playback. n KX-TG6721 series: page 3 Stores phone numbers. Item Meaning (page 28, 32) “Greeting Only” is Inserts a dialling pause. -
Page 13: Initial Settings
Getting Started Power off Note: Press M N for about 2 seconds. R The order in which you enter the date differs according to the selected display language. Initial settings Example: Arabic/Persian: Year/Month/Date English: Date/Month/Year n Direct command code: R The date and time may be incorrect after a Programmable settings can be accessed by power failure. -
Page 14: One Touch Eco Mode
Getting Started Note: Using the smart function key R If the smart function indicator flashes when (Top Key) the handset is not placed on the base unit or charger, battery consumption is faster When the smart function indicator flashes than usual. rapidly/slowly, press MSmart functionN. -
Page 15: Wall Mounting
Getting Started Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit 49 mm Screws Hook n Charger 25 mm... -
Page 16: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 21). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number. -
Page 17: Useful Features During A Call
Making/Answering Calls n Programming the volume beforehand: Recall/flash #160 MR/ECON allows you to use the special MbN: Select the desired volume. features of your host PBX such as transferring an extension call, or accessing optional telephone services. Temporary handset ringer off Note: R To change the recall/flash time, see While the handset is ringing for a call, you can... -
Page 18: Key Lock
R To turn key lock off, press for about 3 seconds. Panasonic Ni-MH battery Note: performance (supplied batteries) R Calls to emergency numbers cannot be during power back-up mode made until key lock is turned off. - Page 19 Making/Answering Calls – Continuous use of the handset other than a Continuing a call during a power handset in power back-up mode: 3 hours failure max. – Not in use in power back-up mode: 3 hours When a power failure occurs during an outside max.
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Page 20: Phonebook
Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary. -
Page 21: Copying Phonebook Entries
Phonebook Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press to add pauses after the number and PIN as necessary (page 16). R If you have rotary/pulse service, you need to press * (TONE) before pressing step 1 to change the dialling mode temporarily to tone. -
Page 22: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus. - Page 23 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–7: 2-7 Rings #211 Number of Rings 4: <4 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
- Page 24 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup 0–6: Off–6 <6> #160 Ringer Volume – Handset 0–6: Off–6 <3> #G160 – Ringer Volume – Base Unit *1, *2 *6, *7 <Ringtone 1> #161 – (Handset) Ringtone Night Mode 1: On 0: <Off>...
- Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Line Setup 1: Pulse #120 Dial Mode 2: <Tone> *2, *11 0: 900 msec. #121 Recall/Flash 1: 700 msec. 2: <600 msec.> 3: 400 msec. 4: 300 msec. 5: 250 msec. G: 200 msec. #: 160 msec.
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Page 26: Special Programming
Programming Main menu: “Caller Barred” *2, *13 Operation Code Storing/Viewing bar call numbers. #217 KX-TG6721 series: page 3 If you program these settings using one of the handsets, you do not need to program the same item using another handset. (KX-TG6712/KX-TG6722) This menu is not displayed when scrolling through the display menus. - Page 27 Programming “Daily” Night mode An alarm sounds daily at the set time. Night mode allows you to select a period of Go to step 5. time during which the handset will not ring for “Weekly” outside calls. This feature is useful for time Alarm sounds weekly at the set time(s).
- Page 28 Programming Note: Important: R When the answering system answers the R You must store the phone number with an call, this feature does not work. area code in the call barred list. (KX-TG6721 series: page 3) n From the caller list: MFN ( ) Changing the handset name MbN: Select the entry to be barred.
- Page 29 Storing unit by using a DECT repeater. Please use area codes here prevents the restricted only the Panasonic DECT repeater noted on handsets from dialling any phone number in page 4. Contact your Panasonic dealer for that area code.
- Page 30 Programming n KX-TG6721 series: page 3 Press and hold M N for about 5 seconds, until the registration tone sounds. R The next step must be completed within 90 seconds. DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green.
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Page 31: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 32 Caller ID Service R If the handset is placed on the base unit or charger, you need to lift up the handset to view the caller list after pressing MSmart functionN. R When the unit has new messages missed calls, the unit can be operated to play the new messages first and then show the missed calls.
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Page 33: Answering System
Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG6721 series (page 3) The answering system can answer and record Turning the answering calls for you when you are unavailable to system on/off... -
Page 34: Listening To Messages Using The Base Unit
Answering System You can use either: – your own greeting message Listening to messages – a pre-recorded greeting message using the base unit Recording your greeting message When new messages have been recorded, N on the base unit flashes. #302 Press M R If new messages have been recorded, the MbN: “Yes”... -
Page 35: Remote Operation
Answering System Using the smart function key Calling back (Caller ID subscribers only) When is displayed and the smart function indicator flashes slowly, there are new If caller information is received for the call, you messages. can call the caller back while listening to a Press MSmart functionN in step 1 on message. -
Page 36: Answering System Settings
Answering System Operation Deactivating remote operation Turn answering system off Press * in step 2 on “Remote access code”, page 35. Erase currently playing message R The entered remote access code is deleted. Erase all messages Reset to a pre-recorded greeting Using the answering system message (during greeting message remotely... - Page 37 Answering System to listen to new messages (page 36), you Selecting “Greeting Only” know that there are no new messages when the phone rings for the 3rd time. You can then You can select “Greeting Only” which sets hang up without being charged for the call. the unit to announce a greeting message to callers but not record messages.
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Page 38: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 39: Intercom/Locator
Intercom/Locator Using the smart function key Intercom You can also stop paging by pressing MSmart functionN. Available for: KX-TG6712/KX-TG6722 Intercom calls can be made between Transferring calls, handsets. conference calls Note: R When paging the handset, the paged Available for: handset beeps for 1 minute. -
Page 40: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 40). – Press MFN or MEN to move the cursor left or right. –... - Page 41 Useful Information Arabic character table ( R When you select Arabic as the display language, Arabic character table is available. Persian character table ( R When you select Persian as the display language, Persian character table is available. Extended character table ( R The following are used for both uppercase and lowercase: TG67xxBX_UE(en)_0125_ver101.pdf 41 2017/01/25 11:28:22...
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Page 42: Error Messages
Useful Information Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. No link. -
Page 43: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... - Page 44 Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 29). I cannot register a handset R You entered the wrong PIN. If you forget your PIN, contact an to a base unit.
- Page 45 Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
- Page 46 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
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Page 47: Index
Index Making calls: 16 Missed calls: 31 Index Mute: 17 Night mode: 27 Alarm: 26 Pause: 16 Answering calls: 16 Phonebook: 20 Answering system: 33 PIN: 29 Call screening: 33 Power failure (power back-up Erasing messages: 34, 35, 36 operation): 18 Greeting message: 33 Power on/off: 12 Greeting only: 37... - Page 48 We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. © Panasonic Corporation 2012 *TG6711BX* *TG6711BX* PNQX5146YA TT0712YK1027 (E) TG67xxBX_UE(en)_0125_ver101.pdf 48 2017/01/25 11:28:23...
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