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TG6551-6561BX(e).book Page 1 Friday, July 23, 2010 10:06 AM
Model shown is KX-TG6551.
Model shown is KX-TG6551.
Before initial use, see "Getting
Started" on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Phone
KX-TG6551BX
Model No.
Digital Cordless Answering System
KX-TG6561BX
Model No.
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Summary of Contents for Panasonic KX-TG6551BX
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Page 1: Operating Instructions
Model shown is KX-TG6551. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG6551-6561BX(e).book Page 2 Friday, July 23, 2010 10:06 AM Table of Contents Introduction Listening to messages using the handset..... . . 34 Model composition . -
Page 3: Introduction
KX-TG6561 KX-TG6561 KX-TGA651 series L The answering system is only available for KX-TG6561 series. L The suffix (BX) in the following model numbers will be omitted in these instructions: KX-TG6551BX/KX-TG6561BX Accessory information Supplied accessories Accessory item/Part number Quantity AC adaptor/PQLV219BX... - Page 4 TG6551-6561BX(e).book Page 4 Friday, July 23, 2010 10:06 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4DPA or HHR-4MRT batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset...
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Page 5: Important Information
TG6551-6561BX(e).book Page 5 Friday, July 23, 2010 10:06 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product. -
Page 6: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 7: Other Information
TG6551-6561BX(e).book Page 7 Friday, July 23, 2010 10:06 AM Important Information ■ Power source: L Operating the product near electrical appliances may cause interference. Move 100–240 V AC, 50/60 Hz away from the electrical appliances. ■ Power consumption: Base unit: Routine care Standby: Approx. -
Page 8: Getting Started
Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219BX. ■ Base unit Press plug firmly. “Click”... -
Page 9: Note When Setting Up
L Use the supplied rechargeable L Actual battery performance depends batteries. For replacement, we on usage and ambient environment. recommend using the Panasonic L Even after the handset is fully rechargeable batteries noted on page 4, 6. charged, the handset can be left on... -
Page 10: Controls
TG6551-6561BX(e).book Page 10 Friday, July 23, 2010 10:06 AM Getting Started J {ECO/R} ECO: Eco mode shortcut key Controls R: Recall/Flash K Microphone Handset L Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 11: Display
TG6551-6561BX(e).book Page 11 Friday, July 23, 2010 10:06 AM Getting Started F In use indicator Q {T} (Mute) G {R/P} (Redial/Pause) R {5} (Conference) H {a} (Hold) I Microphone J {s} (Speakerphone) Display Speakerphone indicator K {R} (Recall/Flash) Handset display items L {T} (Mute) M {5} (Conference) Item... -
Page 12: Turning The Power On/Off
TG6551-6561BX(e).book Page 12 Friday, July 23, 2010 10:06 AM Getting Started Item Meaning Icon Action Battery level Displays the character & entry mode for phonebook Alarm is on. (page 27) search. (page 19) Privacy mode is on. Turns the key lock feature &... -
Page 13: Initial Settings
TG6551-6561BX(e).book Page 13 Friday, July 23, 2010 10:06 AM Getting Started M i {ic} Initial settings Note: L When you select Arabic or Persian as the display language, enter the Symbol meaning: current year, month, and date. Example: {V}/{^}: “Off” L To correct a digit, press {<} or {>} to Press {V} or {^} to select the words move the cursor to the digit, then... -
Page 14: Wall Mounting
TG6551-6561BX(e).book Page 14 Friday, July 23, 2010 10:06 AM Getting Started – “Eco Setup” is not shown in the display menu (page 23). Wall mounting Note: L Make sure that the wall is strong enough to support the weight of the unit. -
Page 15: Making/Answering Calls
TG6551-6561BX(e).book Page 15 Friday, July 23, 2010 10:06 AM Making/Answering Calls {V}/{^}: Select the desired phone number. i W Making calls {V}/{^}: “Yes” i M i {ic} Using the handset Using the base unit Lift the handset and dial the phone number. -
Page 16: Answering Calls
TG6551-6561BX(e).book Page 16 Friday, July 23, 2010 10:06 AM Making/Answering Calls Note: Handset L You can also program the handset {0} i l ringer volume beforehand (page 24). Dial the phone number. i {C} Temporary handset ringer off Base unit While the handset is ringing for a call, you can turn the ringer off temporarily by pressing L. - Page 17 TG6551-6561BX(e).book Page 17 Friday, July 23, 2010 10:06 AM Making/Answering Calls Note: Base unit L To change the recall/flash time, see Press {a} during an outside call. page 25. To release hold, press {s}. For call waiting or Call Waiting L A handset user can take the call by pressing {C}.
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Page 18: Handset Key Lock
TG6551-6561BX(e).book Page 18 Friday, July 23, 2010 10:06 AM Making/Answering Calls Call share You can join an existing outside call. Handset To join the conversation, press {C} when the base unit is on an outside call. Base unit To join the conversation, press {s} when the handset is on an outside call. -
Page 19: Handset Phonebook
TG6551-6561BX(e).book Page 19 Friday, July 23, 2010 10:06 AM Handset Phonebook L Press the same dial key repeatedly to display the first Handset phonebook entry corresponding to each character located on that dial key. The phonebook allows you to make calls L If there is no entry corresponding without having to dial manually. - Page 20 TG6551-6561BX(e).book Page 20 Friday, July 23, 2010 10:06 AM Handset Phonebook have stored in the phonebook, without having to dial manually. During an outside call, press 8. {V}/{^}: “Phonebook” i M {V}/{^}: Select the desired entry. Press ] to dial the number. Note: L When storing a calling card access number and your PIN in the...
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Page 21: Base Unit Speed Dial
TG6551-6561BX(e).book Page 21 Friday, July 23, 2010 10:06 AM Base Unit Speed Dial Making a call using the speed Base unit speed dial dial keys You can assign one phone number to ■ KX-TG6551: each of the 10 dial keys ({0} – {9}) on {s} i {$} the base unit. -
Page 22: Programming
TG6551-6561BX(e).book Page 22 Friday, July 23, 2010 10:06 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) –... -
Page 23: Main Menu
TG6551-6561BX(e).book Page 23 Friday, July 23, 2010 10:06 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Ringer Setup Ringer Volume – – Ringtone (KX-TG6561) – Initial Setup Ringer Setup Ringer Volume – Ringtone Time Settings Set Date/Time Alarm –... -
Page 24: Time Adjustment Intercom
TG6551-6561BX(e).book Page 24 Friday, July 23, 2010 10:06 AM Programming Programming using the direct commands 8 i {#} Enter the desired code. Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, <... -
Page 25: Start Rec
TG6551-6561BX(e).book Page 25 Friday, July 23, 2010 10:06 AM Programming Feature Code Setting Page Recall/Flash {0}: 900 msec. {1}{2}{1} {1}: 700 msec. {2}: <600 msec.> {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec. - Page 26 TG6551-6561BX(e).book Page 26 Friday, July 23, 2010 10:06 AM Programming To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 13). *2 When the ringer volume is turned off, ~ is displayed and the handset does not ring for outside calls.
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Page 27: Special Programming
TG6551-6561BX(e).book Page 27 Friday, July 23, 2010 10:06 AM Programming L When the handset is in use, the alarm will not sound until the handset is in Special programming standby mode. Alarm Changing the handset name An alarm sounds at the set time for 3 Each handset can be given a minutes once or daily. -
Page 28: Registering A Unit
TG6551-6561BX(e).book Page 28 Friday, July 23, 2010 10:06 AM Programming {ic} Incoming call barring (Caller ID subscribers only) Viewing/editing/erasing bar call numbers Available for: 8 i {#}{2}{1}{7} KX-TG6561 {V}/{^}: Select the desired entry. This feature allows the unit to reject calls L To exit, press {ic}. -
Page 29: Base Unit
L The handset does not beep when cancelling its own registration. {ic} Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT... -
Page 30: Caller Id Service
TG6551-6561BX(e).book Page 30 Friday, July 23, 2010 10:06 AM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the... -
Page 31: Erasing All Caller Information
TG6551-6561BX(e).book Page 31 Friday, July 23, 2010 10:06 AM Caller ID Service Editing a caller’s phone number before calling back {<} (y) {V}/{^}: Select the desired entry. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. -
Page 32: Answering System
TG6551-6561BX(e).book Page 32 Friday, July 23, 2010 10:06 AM Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6561 Turning the answering The answering system can answer and system on/off record calls for you when you are unavailable to answer the phone. -
Page 33: Greeting Message
TG6551-6561BX(e).book Page 33 Friday, July 23, 2010 10:06 AM Answering System callers’ messages are not recorded Base unit and the unit plays a different pre- To adjust the speaker volume, press {^} recorded greeting message asking or {V} repeatedly. You can answer the callers to call again. -
Page 34: Listening To Messages Using The Handset
TG6551-6561BX(e).book Page 34 Friday, July 23, 2010 10:06 AM Answering System Operating the answering Operating the answering system during playback system 8 i {V}/{^}: “Answer System” Operation {^} or {V} Adjust the speaker Operation volume {^} or {V} Adjust the receiver Repeat message or speaker volume Skip message... -
Page 35: Remote Operation
TG6551-6561BX(e).book Page 35 Friday, July 23, 2010 10:06 AM Answering System *3 You can also erase as follows: Important: W i {V}/{^}: “Yes” i M L In order to operate the answering system remotely, you must first set a Calling back (Caller ID remote access code. -
Page 36: Answering System Settings
TG6551-6561BX(e).book Page 36 Friday, July 23, 2010 10:06 AM Answering System Note: Let the phone ring 15 times. L If you do not press any dial keys within L A long beep is heard. 10 seconds after a voice guidance Enter your remote access code prompt, the unit disconnects your call. - Page 37 TG6551-6561BX(e).book Page 37 Friday, July 23, 2010 10:06 AM Answering System For voice mail service subscribers Selecting “Greeting Only” To receive voice mail and use answering You can select “Greeting Only” system properly, please note the which sets the unit to announce a following: greeting message to callers but not record messages.
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Page 38: Voice Mail Service
TG6551-6561BX(e).book Page 38 Friday, July 23, 2010 10:06 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 39: Intercom/Locator
TG6551-6561BX(e).book Page 39 Friday, July 23, 2010 10:06 AM Intercom/Locator Intercom Handset locator Intercom calls can be made between a You can locate a misplaced handset by handset and the base unit. paging it. Note: Base unit: L If you receive an outside call while Press {x} and wait for a few talking on the intercom, you hear 2 seconds. - Page 40 TG6551-6561BX(e).book Page 40 Friday, July 23, 2010 10:06 AM Intercom/Locator L To put the outside call on hold, press H. To resume the conference, press w. Base unit During an outside call, press {x}. Wait for the paged party to answer. L If paged party does not answer, press {x} to return to the outside call.
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Page 41: Useful Information
TG6551-6561BX(e).book Page 41 Friday, July 23, 2010 10:06 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 41). - Page 42 TG6551-6561BX(e).book Page 42 Friday, July 23, 2010 10:06 AM Useful Information Numeric entry table (0-9) Arabic character table ( L When you select Arabic as the display language, Arabic character table is available. Persian character table ( L When you select Persian as the display language, Persian character table is available.
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Page 43: Error Messages
TG6551-6561BX(e).book Page 43 Friday, July 23, 2010 10:06 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit. -
Page 44: Troubleshooting
TG6551-6561BX(e).book Page 44 Friday, July 23, 2010 10:06 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 45 TG6551-6561BX(e).book Page 45 Friday, July 23, 2010 10:06 AM Useful Information Problem Cause/solution While programming, L A call matching an entry in the call barred list is being the display returns to received. Wait and try again later. standby mode. I cannot activate the L You cannot set eco mode when you set the repeater eco mode.
- Page 46 TG6551-6561BX(e).book Page 46 Friday, July 23, 2010 10:06 AM Useful Information Problem Cause/solution Noise is heard, sound L You are using the handset or base unit in an area with cuts in and out. high electrical interference. Re-position the base unit and use the handset away from sources of interference.
- Page 47 TG6551-6561BX(e).book Page 47 Friday, July 23, 2010 10:06 AM Useful Information Problem Cause/solution Caller information is L Depending on your service provider/telephone slow to display. company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit. Time on the unit has L Incorrect time information from incoming Caller ID shifted.
- Page 48 TG6551-6561BX(e).book Page 48 Friday, July 23, 2010 10:06 AM Useful Information Problem Cause/solution I cannot operate the L The remote access code is not set. Set the remote answering system access code (page 35). remotely. L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 35).
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Page 49: Index
TG6551-6561BX(e).book Page 49 Friday, July 23, 2010 10:06 AM Index Incoming call barring: 28 Intercom: 39 Index Key lock: 18 Keytones: 24 Alarm: 27 Answering calls M Making calls Base unit: 16 Base unit: 15 Handset: 16 Handset: 15 Answering system: 32 Missed calls: 30 Call screening: 32 Mute: 17... - Page 50 TG6551-6561BX(e).book Page 50 Friday, July 23, 2010 10:06 AM Notes...
- Page 51 TG6551-6561BX(e).book Page 51 Friday, July 23, 2010 10:06 AM Notes...
- Page 52 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.