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Model shown is KX-TG6711. Model shown is KX-TG6761.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG67xxE(en)_0802_ver102.pdf
Operating Instructions
Model No.
Digital Cordless Answering System
Model No.
1
Digital Cordless Phone
KX-TG6711E
KX-TG6712E
KX-TG6713E
KX-TG6721E
KX-TG6722E
KX-TG6723E
KX-TG6724E
KX-TG6761E
2012/08/02
16:27:41
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Table of Contents
Related Manuals for Panasonic KX-TG6711E
Summary of Contents for Panasonic KX-TG6711E
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Page 1: Operating Instructions
Model shown is KX-TG6711. Model shown is KX-TG6761. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q... -
Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the handset ............36 Model composition ........3 Remote operation ........37 Accessory information ........4 Answering system settings ......38 General information ........6 Voice Mail Service Important Information Voice mail service ........40 For your safety ..........7 Important safety instructions ......8 Intercom/Locator For best performance ........8... -
Page 3: Introduction
Read the installation guide for the DECT repeater. R The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6711E/KX-TG6712E/KX-TG6713E/KX-TG6721E/KX-TG6722E/KX-TG6723E/ KX-TG6724E/KX-TG6761E Feature differences... -
Page 4: Accessory Information
PNLC1030ZB: Black, PNLC1030ZM: Metallic grey, PNLC1030ZS: Pearl silver n For KX-TG6761 Accessory item/Part number Quantity DECT repeater/KX-TGA405EX AC adaptor for DECT repeater/PQLV219EZ Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVE batteries Battery type: –... -
Page 5: Expanding Your Phone System
R Or go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R It couldn’t be simpler! R Also available through our Internet is direct shopping for a wide range of finished products. -
Page 6: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 8: Important Safety Instructions
R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin. -
Page 9: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. -
Page 10: Specifications
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit Standby: Approx. -
Page 11: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226E. R When mounting the unit on a wall, see page 18. -
Page 12: Note When Setting Up
(without AC adaptor) to the same telephone line or to the same telephone line Note: jack using a T-adaptor. Your Panasonic sales R It is normal for batteries not to reach full shop can offer you more information about capacity at the initial charge. -
Page 13: Controls
Getting Started Receiver Controls Display MR/ECON Handset R: Recall/Flash ECO: Eco mode shortcut key N (Off/Power) Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 14: Display
Getting Started n KX-TG6721 series: page 3 Display Handset display items Item Meaning Range status: The more bars visible, the closer the handset is to the base unit. Out of base unit range Paging, intercom mode Speakerphone is on. (page 19) The line is in use. - Page 15 Getting Started Item Meaning Icon Action Privacy mode is on. Temporarily turns off the ringer (page 27) for incoming calls. (page 20) Ringer volume is off. Sets 24-hour or 12-hour clock (page 26) format. (page 16) Night mode is on. (page 29) Places a call on hold.
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Page 16: Turning The Power On/Off
Getting Started MbN: Select your desired language. a Handset main menu icons The following icons are shown when you press (middle soft key) in standby mode. Icon Feature Date and time Caller List Important: Answer System R When you install the batteries for the first time, the handset may prompt you to set Time Settings date and time. -
Page 17: One Touch Eco Mode
Getting Started – View the caller list when there are MbN: Select the desired setting and press missed calls. (page 33) To activate these features, their Top key R “ ” is displayed next to the selected setup must be “On”. (page 17) features. -
Page 18: Wall Mounting
Getting Started Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit 49 mm Screws Hook n Charger 25 mm... -
Page 19: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 23). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number. -
Page 20: Useful Features During A Call
Making/Answering Calls n Programming the volume beforehand: Recall/flash #160 MR/ECON allows you to use the special MbN: Select the desired volume. features of your host PBX such as transferring an extension call, or accessing optional telephone services. Temporary handset ringer off Note: R To change the recall/flash time, see While the handset is ringing for a call, you can... -
Page 21: Key Lock
Making/Answering Calls emphasise existing line noise. If it becomes difficult to hear, turn this feature off. R This feature is not available while using the speakerphone. Call share You can join an existing outside call. To join the conversation, press M N when the other handset is on an outside call. -
Page 22: Phonebook
Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary. -
Page 23: Copying Phonebook Entries
Phonebook Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press to add pauses after the number and PIN as necessary (page 19). Copying phonebook entries You can copy phonebook entries between 2 handsets. -
Page 24: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus. - Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
- Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup 0–6: Off–6 <6> #160 Ringer Volume – Handset 0–6: Off–6 <3> #G160 – Ringer Volume – Base Unit *1, *2 *5, *6 <Ringtone 1> #161 – (Handset) Ringtone Night Mode 1: On 0: <Off>...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Line Setup *2, *10 0: 900 msec. #121 Recall/Flash 1: 700 msec. 2: 600 msec. 3: 400 msec. 4: 300 msec. 5: 250 msec. G: 200 msec. #: 160 msec. 6: 110 msec. 7: <100 msec.>...
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Page 28: Special Programming
Programming If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. -
Page 29: Night Mode
Programming n Weekly: Turning night mode on/off MbN: Select the desired day of the week and press #238 Set the desired time. a MbN: Select the desired setting. a R If you select “Off”, press M N to Enter a text memo (10 characters max.; exit. - Page 30 Programming “Yes” without entering any handset name, Enter the phone number (24 digits “Handset 1” to “Handset 6” is displayed. max.). a #104 R To erase a digit, press Enter the desired name (max. 10 characters; page 42). R If not required, go to step 3. Viewing/editing/erasing bar call numbers MbN: Select the desired setting.
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Page 31: Registering A Unit
Programming Enter the phone number or area code to Handset: be restricted (8 digits max.). a #130 Base unit: R To erase a restricted number, press Proceed with the operation for your model. n KX-TG6711 series: page 3 Press and hold M N for about 5 Changing the base unit PIN seconds. - Page 32 You can increase the signal range of the base Base unit: unit by using a DECT repeater. Please use To exit the registration mode, press M only the Panasonic DECT repeater noted on R The registration tone stops. page 4. Contact your Panasonic dealer for details.
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Page 33: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. -
Page 34: Before Calling Back
Caller ID Service R When the unit has new messages missed calls, the unit can be operated to play the new messages first and then show the missed calls. KX-TG6721 series: page 3 Editing a caller’s phone number before calling back MFN ( ) MbN: Select the desired entry. -
Page 35: Answering System
Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6721 series (page 3) Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. -
Page 36: Listening To Messages Using The Base Unit
Answering System – a pre-recorded greeting message Listening to messages Recording your greeting message using the base unit #302 When new messages have been recorded, N on the base unit flashes. MbN: “Yes” a Press M After a beep sounds, hold the handset R If new messages have been recorded, the about 20 cm away and speak clearly into base unit plays back new messages. -
Page 37: Remote Operation
Answering System Using the smart function key Calling back (Caller ID subscribers only) When is displayed and the smart function indicator flashes slowly, there are new If caller information is received for the call, you messages. can call the caller back while listening to a Press MSmart functionN in step 1 on message. -
Page 38: Answering System Settings
Answering System Operation Deactivating remote operation Turn answering system off Press * in step 2 on “Remote access code”, page 37. Erase currently playing message R The entered remote access code is deleted. Erase all messages Reset to a pre-recorded greeting Using the answering system message (during greeting message remotely... - Page 39 Answering System to listen to new messages (page 38), you Selecting “Greeting Only” know that there are no new messages when the phone rings for the 3rd time. You can then You can select “Greeting Only” which sets hang up without being charged for the call. the unit to announce a greeting message to callers but not record messages.
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Page 40: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 41: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 42: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 42). – Press MFN or MEN to move the cursor left or right. –... - Page 43 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG67xxE(en)_0802_ver102.pdf 2012/08/02 16:27:48...
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Page 44: Error Messages
Useful Information Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. No link. -
Page 45: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... -
Page 46: Battery Recharge
Useful Information Problem Cause/solution I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit. the base unit. Cancel unused handset registrations from the base unit (page 31). R You entered the wrong PIN. If you forget your PIN, see “I cannot remember the PIN.”... - Page 47 Useful Information Problem Cause/solution The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 26). ring. I cannot make a call. R You dialled a call restricted number (page 30). R The key lock feature is turned on. Turn it off (page 21). Caller ID Problem Cause/solution...
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Page 48: Liquid Damage
Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. -
Page 49: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 50: Index
Index Missed calls: 33 Mute: 20 Index Night mode: 29 Pause: 19 Additional handsets: 31 Phonebook: 22 Alarm: 28 PIN: 31 Answering calls: 19 Power failure: 12 Answering system: 35 Power on/off: 16 Call screening: 35 Privacy mode: 27 Erasing messages: 36, 37, 38 Greeting message: 35 Recall/flash: 20 Greeting only: 39... - Page 51 Notes TG67xxE(en)_0802_ver102.pdf 2012/08/02 16:27:48...
- Page 52 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...