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Model shown is KX-TG6811.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TG68xxE(en)_1025_ver401.pdf
Operating Instructions
Digital Cordless Answering System
1
Digital Cordless Phone
KX-TG6811E
Model No.
KX-TG6812E
KX-TG6813E
KX-TG6821E
Model No.
KX-TG6822E
KX-TG6823E
KX-TG6824E
KX-TG6825E
KX-TG6891E
2016/10/25
11:42:07
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Summary of Contents for Panasonic KX-TG6811 Series
- Page 1 KX-TG6825E KX-TG6891E Model shown is KX-TG6811. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TG68xxE(en)_1025_ver401.pdf 2016/10/25 11:42:07...
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Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the handset ............38 Model composition ........3 Advanced new message alerting Accessory information ........4 features ............39 General information ........6 Remote operation ........40 Important Information Answering system settings ......41 For your safety ..........7 Voice Mail Service Important safety instructions ......8 Voice mail service ........43 For best performance ........8... -
Page 3: Introduction
Introduction Model composition n KX-TG6811 series R Model shown is KX-TG6812. n KX-TG6821 series n KX-TG6891 R Model shown is KX-TG6822. Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG6811 KX-TG6811 KX-TG6811 KX-TGA682 series KX-TG6812 KX-TG6811 KX-TGA682... -
Page 4: Accessory Information
Introduction Feature differences Intercom Series Answering system Between handsets KX-TG6811 series – KX-TG6821 series Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). Accessory information Supplied accessories Supplied handset qty. - Page 5 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
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Page 6: General Information
R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products. -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 8: Important Safety Instructions
R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin. -
Page 9: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. - Page 10 Standby: Approx. 0.12 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) KX-TG6811 series: page 3 KX-TG6821 series: page 3 Note: R Design and specifications are subject to change without notice.
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Page 11: Getting Started
Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233E. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226E. To power outlet Press plug firmly. Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”... -
Page 12: Note When Setting Up
(use). telephone line or to the same telephone line R Actual battery performance depends on jack using a T-adaptor. Your Panasonic sales usage and ambient environment. shop can offer you more information about R Even after the batteries are fully charged, connection possibilities. -
Page 13: Controls
– MCN ( : Caller list): View the caller list. – MFN (W: Phonebook): View the phonebook entry. – MEN (T: Redial): View the redial list. Base unit n KX-TG6811 series: page 3 Charge contacts N (Locator) Speaker N (Talk) -
Page 14: Display
Getting Started n KX-TG6821 series: page 3 Item Meaning The base unit transmission power is set to “Low”. (page 17) Noise reduction is set. (page 20) The LCD and key backlight is off. (page 27) R When displayed next to the battery icon: Answering system is on. -
Page 15: Turning The Power On/Off
Adds new entry. (page 23, 31) KX-TG6891): this menu icon is displayed when the key finder is not registered. Displays the character entry KX-TG6811 series: this menu icon is mode for phonebook search. displayed when the key finder is not (page 21) registered. -
Page 16: Initial Settings
Getting Started Initial settings Smart Function Key (NR key) n Direct command code: The Smart Function Key (NR key) is located Programmable settings can be accessed by on the bottom of the handset and informs you pressing M N, #, and then the with its flashing to allow you to activate the corresponding code on the dial keypad following features by simply pressing this key. -
Page 17: One Touch Eco Mode
Getting Started – Listen to new messages. (page 38) Note: – View the caller list when there are R When there is another cordless phone missed calls. (page 34) nearby and it is in use, the base unit KX-TG6821 series: page 3 transmission power may not be reduced. -
Page 18: Making/Answering Calls
Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service. -
Page 19: Useful Features During A Call
Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear the handset off the base unit or charger. You do other party, but the other party cannot hear not need to press M N. -
Page 20: Key Lock
Making/Answering Calls Handset noise reduction (NR key) Key lock This feature allows you to hear the voice of The handset can be locked so that no calls or the person you are talking to clearly, by settings can be made. Incoming calls can be reducing the surrounding noise coming from answered, but all other functions are disabled the other party’s telephone. -
Page 21: Shared Phonebook
Shared Phonebook Press the dial key (0 to 9, or #) which Shared phonebook contains the character you are searching for (page 45). The shared phonebook allows you to make R Press the same dial key repeatedly to calls without having to dial manually. Any display the first entry corresponding to handset registered to the base unit can use each character located on that dial key. - Page 22 Shared Phonebook MbN: “Phonebook” a MOKN MbN: Select the desired entry. Press M N (right soft key) to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 18).
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Page 23: Speed Dial
Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 6) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display. -
Page 24: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. - Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call 1: On 0: <Off> #338 New Message Alert – On/Off Outgoing Call – – Notification to Outgoing Call 1: Activate – Remote Code 0: <Inactivate> Base Unit Beep 1: On #339 0: <Off>...
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Page 26: Time Settings
Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup 0-6: Off-6 <6> #160 Ringer Volume – Handset 0-6: Off-6 <3> #G160 – Ringer Volume – Base Unit *1, *2 *5, *6 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>... -
Page 27: Caller List
Programming Sub-menu 1 Sub-menu 2 Settings Code Nuisance Call Single Number – #217 Block Range of Numbers – Withheld #240 <Off> Speed Dial – – #261 Eco Setup Transmission 1: <Normal> 2: Low #725 Power Display Setup LCD & Key 1: <On>... -
Page 28: Key Finder *2
Programming Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery Check – – *16, *17 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset 0-6: Off-6 <6> #160 *1, *2 0-6: Off-6 <3>... -
Page 29: Special Programming
*16 KX-TG6811 series: page 3 *17 KX-TG6821 series (including KX-TG6891): this menu icon is displayed when the key finder is not registered. *18 KX-TG6811 series: this menu icon is displayed when the key finder is not registered. “Daily” Special programming An alarm sounds daily at the set time. - Page 30 Programming Note: Changing the start and end time R Press M N to stop the alarm completely. N#237 R When the handset is in use, the alarm will not sound until the handset is in standby Continue from step 3, “Turning night mode.
- Page 31 Programming – “Single Number”: The unit can reject Enter the desired number (2-8 digits). calls from specific phone numbers. R To erase a digit, press MCN. – “Range of Numbers”: The unit can MOKN a MeN reject calls that begin with a number stored in the call block list, such as a toll-free Blocking incoming calls that have no phone number prefix or certain area codes.
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Page 32: Registering A Unit
Important: Proceed with the operation for your model. R If you change the PIN, please make note of n KX-TG6811 series: page 3 your new PIN. The unit will not reveal the Press and hold M N for about 5 PIN to you. - Page 33 You can increase the signal range of the base R The registration tone stops. unit by using a DECT repeater. Please use (KX-TG6821 series: page 3) only the Panasonic DECT repeater noted on page 5. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 34: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 35 Caller ID Service Editing a caller’s phone number before calling back MCN ( ) MbN: Select the desired entry. N a MbN: “Edit” a MOKN Edit the number. R Press dial key (0 to 9) to add, MCN to delete. Erasing selected caller information MCN ( )
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Page 36: Answering System
Answering System Answering system Turning the answering system on/off Available for: The answering system is preset to on. KX-TG6821 series (page 3) Base unit The answering system can answer and record calls for you when you are unavailable to Press M N to turn on/off the answering answer the phone. -
Page 37: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Listening to messages N#302 using the base unit MbN: “Yes” a MOKN When new messages have been recorded, After a beep sounds, hold the handset N on the base unit flashes. about 20 cm away and speak clearly into Press M the microphone (2 minutes and 30 R If new messages have been recorded, the... -
Page 38: Listening To Messages Using The Handset
Answering System Operation Erasing all messages Pause message Press M N 2 times while the unit is not in use. 9 or MnN Stop recording Stop playback Turn answering system off Listening to messages Erase currently playing using the handset message Erase all messages When new messages have been recorded,... -
Page 39: Advanced New Message Alerting Features
Answering System MbN: Select the desired phonebook Advanced new message entry. a MOKN a MeN n By entering a phone number: alerting features N#338 MbN: “Notification to” a MOKN Audible message alert This feature allows the base unit to beep to MbN: “Manual”... -
Page 40: Remote Operation
Answering System call. This is so that unauthorised parties Remote access code cannot listen to your messages. The default setting is “Inactivate”. A 3-digit remote access code must be entered – “Inactivate”: You can listen to the when operating the answering system message by pressing 4 to play new remotely. -
Page 41: Answering System Settings
Answering System Remote commands Answering system settings You can press dial keys to access certain answering system functions without waiting for Number of rings before the unit the voice guidance to prompt you. answers a call Operation You can change the number of times the Repeat message phone rings “Number of Rings”... - Page 42 Answering System – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller.
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Page 43: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 44: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 45: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 45). – Press MFN or MEN to move the cursor left or right. –... - Page 46 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG68xxE(en)_WA_0630_ver310.pdf 2014/06/30 9:57:09...
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Page 47: Error Messages
Useful Information Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. No link. -
Page 48: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... - Page 49 Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 33). I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit.
- Page 50 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19, 26). R Night mode is turned on. Turn it off (page 30). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 26). ring.
- Page 51 Useful Information Problem Cause/solution I cannot operate the R The remote access code is not set. Set the remote access answering system code (page 40). remotely. R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 40).
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Page 52: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 53: Index
Index Making calls: 18 Missed calls: 34 Index Mute: 19 Night mode: 30 Additional handsets: 32 Noise reduction: 20 Alarm: 29 Nuisance call block: 30 Answering calls: 18 Pause: 18 Answering system: 36 Phonebook: 21 Call screening: 36 PIN: 32 Erasing messages: 37, 38, 41 Power failure: 12 Greeting message: 36... - Page 54 Notes TG68xxE(en)_WA_0630_ver310.pdf 2014/06/30 9:57:09...
- Page 55 Notes TG68xxE(en)_WA_0630_ver310.pdf 2014/06/30 9:57:09...
- Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...