HP Pavilion x360 m3 Series Maintenance And Service Manual

HP Pavilion x360 m3 Series Maintenance And Service Manual

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HP Pavilion x360 m3
(Intel model numbers used: m3–u000
through m3–u099)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP Pavilion x360 m3 Series

  • Page 1 HP Pavilion x360 m3 (Intel model numbers used: m3–u000 through m3–u099) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 This guide describes features that are common Bluetooth is a trademark owned by its to most products. Some features may not be proprietor and used by HP Inc. under license. available on your computer. Intel is a trademark of Intel Corporation in the Not all features are available in all editions or U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat–related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 3 Locating hardware ..............................3 Locating software ..............................3 Right side ................................4 Left side ................................. 5 Display ................................... 7 Changing your notebook position (select products only) ..............8 Changing your notebook to an entertainment stand (select products only) ........
  • Page 6 Downloading a BIOS update ......................71 7 Using HP PC Hardware Diagnostics (UEFI) ...................... 72 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............72 8 Backing up, restoring, and recovering ......................74 Creating recovery media and backups ........................ 74 Creating HP Recovery media (select products only) ................
  • Page 7 Changing the computer boot order ................78 Removing the HP Recovery partition (select products only) ......... 79 9 Specifications ............................. 80 Input power ................................80 Operating environment ............................80 10 Power cord set requirements ........................82 Requirements for all countries ........................... 82 Requirements for specific countries and regions ....................
  • Page 8 viii...
  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion x360 m3 Convertible PC (model numbers m3–u000 – m3–u099) Processors Intel® Core™i5–6200U 2.3GHz (up to 2.8GHz) processor (1600–MHz front side bus (FSB), 3.0–MB L3 cache, dual core, 15W) Intel Core i3–6100U 2.3GHz processor (1600–MHz FSB, 3.0–MB L3 cache, dual core, 15W) Chipset Integrated soldered–on–circuit (SoC)
  • Page 10 Supports Windows® 10 Modern Trackpad Gestures Power requirements Supports a 3–cell, 41–WHr, Li–Ion battery Supports a 65–W HP Smart AC adapter (non–PFC, EM, 4.5–mm) and 45–W HP Smart AC adapter (non–PFC, RC, 4.5–mm) AC adapter Security Trusted platform module (TPM) 2.0 (firmware–based support)
  • Page 11: External Component Identification

    External component identification Locating hardware To find out what hardware is installed on the slate: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on the slate. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).
  • Page 12: Right Side

    Right side Component Description Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card: Hold the card label–side up, with connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
  • Page 13: Left Side

    Left side Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 14 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Display...
  • Page 16: Changing Your Notebook Position (Select Products Only)

    Changing your notebook position (select products only) Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand, an interactive stand, or a tablet. NOTE: The TouchPad and keyboard functions are locked during the entertainment and tablet modes. Changing your notebook to an entertainment stand (select products only) To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees).
  • Page 17: Changing Your Notebook To An Interactive Stand (Select Products Only)

    Changing your notebook to an interactive stand (select products only) To change your notebook to an interactive stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Position the notebook on its edges. Changing your notebook to a tablet (select products only) To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).
  • Page 18: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...
  • Page 19: Lights

    Lights NOTE: Your computer may look slightly different from the illustration below. Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on.
  • Page 20: Speakers

    Speakers NOTE: Your computer may look slightly different from the illustration below. Component Description Speakers Produce sound. Chapter 2 External component identification...
  • Page 21: Keys

    Keys NOTE: Your computer may look slightly different from the illustration below. Component Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.
  • Page 22: Bottom

    Bottom Component Description Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 External component identification...
  • Page 23: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your slate, go to http://partsurfer.hp.com, select your country or region, and then follow the on–screen instructions. Locating the serial number, model number, product number, and...
  • Page 24 Component Model name (select products only) Product number Serial number Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Chapter 3 Illustrated parts catalog...
  • Page 25: Computer Major Components

    Computer major components Item Component Spare part number Display panel assembly: Computer major components...
  • Page 26 Item Component Spare part number NOTE: The display panel assembly spare part kit does not include the LCD cable, hinges, hinge covers, or the display back cover. The LCD cable is available using spare part number 856009–001. The hinges and hinge covers are available using spare part number 856316–001.
  • Page 27 Item Component Spare part number For use in the United States 856038–001 Modern gold (Linear Wood Pattern) For use in Belgium 856046–A41 For use in Bulgaria 856046–261 For use in Canada 856046–DB1 For use in the Czech Republic and Slovakia 856046–FL1 For use in Denmark, Finland, and Norway 856046–DH1...
  • Page 28 Item Component Spare part number For use in Greece 856037–151 For use in Hungary 856037–211 For use in Israel 856037–BB1 For use in Italy 856037–061 For use in Latin America 856037–161 For use in the Netherlands 856037–B31 For use in Portugal 856037–131 For use in Romania 856037–271...
  • Page 29 Item Component Spare part number For use in Romania 856045–271 For use in Russia 856045–251 For use in Saudi Arabia 856045–171 For use in Slovenia 856045–BA1 For use in Spain 856045–071 For use in Switzerland 856045–BG1 For use in Thailand 856045–281 For use in Turkey 856045–141...
  • Page 30 Item Component Spare part number For use in the United States 856047–001 Natural silver For use in Belgium 856039–A41 For use in Bulgaria 856039–261 For use in Canada 856039–DB1 For use in the Czech Republic and Slovakia 856039–FL1 For use in Denmark, Finland, and Norway 856039–DH1 For use in France 856039–051...
  • Page 31 Item Component Spare part number 500 GB 5400–rpm, 7.2mm 778186–005 System board (includes graphic subsystem with UMA memory): Equipped with an Intel Core i5–6200U 2.3–GHz (up to 2.8–GHz) processor (1600–MHz 855963–601 front side bus (FSB), 3.0–MB L3 cache, dual core, 15W) and the Windows 10 operating system for use with the solid–state drive configuration Equipped with an Intel Core i5–6200U 2.3–GHz (up to 2.8–GHz) processor (1600–MHz 855963–001...
  • Page 32 Item Component Spare part number (14) Shielding (includes 2 pieces, one for memory and one for right–side USB ports) 856014–001 (15) Power connector cable NOTE: The power connector cable is not available as a separate spare part. (16) Base enclosure: Modern gold 856006–001 Natural silver...
  • Page 33: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display panel (includes TouchScreen board): 13.3–in, (1920x1080), FHD, UWVA/IPS, white light–emitting diode (WLED), 16:9 ultra wide 856019–001 aspect ratio, AntiGlare, ultra–slim–bent (2.85mm), TouchScreen, Multi–Touch enabled, eDP) 13.3–in, (1366x768), HD, UWVA/IPS, white light–emitting diode (WLED), 16:9 ultra wide 856018–001 aspect ratio, AntiGlare, ultra–slim–bent (2.85mm), TouchScreen, Multi–Touch enabled, eDP) Touchscreen board...
  • Page 34: Miscellaneous Parts

    856015–001 Miscellaneous parts Component Spare part number 65–W HP Smart AC adapter (non–PFC, EM, 4.5–mm) 714635–850 45–W HP Smart AC adapter (non–PFC, EM, RC, SLIM, 4.5–mm) 741553–850 HP RJ45–to–USB adapter dongle 539614–001 HP HDMI to VGA adapter 701943–001 HP USB external DVD–RW drive 747080–001...
  • Page 35: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat–bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 36: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 37: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static–sensitive devices or microcircuitry.
  • Page 38: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static–safe tubes, bags, or boxes. ● Protect ESD–sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD–sensitive parts in their containers until the parts arrive at static–free workstations.
  • Page 39: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 40: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on–screen instructions. There are as many as 67 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter.
  • Page 41: Keyboard/Top Cover

    Keyboard/top cover NOTE: The computer feet are adhesive-backed rubber pads. The screw covers and the computer feet are available in the Rubber Kit. For the modern gold finish, the spare part number is 856021–001. For the natural silver finish, the spare part number is 856020–001. NOTE: The keyboard/top cover spare part kit includes the keyboard cable and TouchPad, but not the TouchPad cable.
  • Page 42 Description Spare part number Modern gold (Linear Wood Pattern) For use in Belgium 856046–A41 For use in Bulgaria 856046–261 For use in Canada 856046–DB1 For use in the Czech Republic and Slovakia 856046–FL1 For use in Denmark, Finland, and Norway 856046–DH1 For use in France 856046–051...
  • Page 43 Description Spare part number For use in Hungary 856037–211 For use in Israel 856037–BB1 For use in Italy 856037–061 For use in Latin America 856037–161 For use in the Netherlands 856037–B31 For use in Portugal 856037–131 For use in Romania 856037–271 For use in Russia 856037–251...
  • Page 44 Description Spare part number For use in Russia 856045–251 For use in Saudi Arabia 856045–171 For use in Slovenia 856045–BA1 For use in Spain 856045–071 For use in Switzerland 856045–BG1 For use in Thailand 856045–281 For use in Turkey 856045–141 For use in the United Kingdom 856045–031 For use in the United States...
  • Page 45 Description Spare part number Natural silver For use in Belgium 856039–A41 For use in Bulgaria 856039–261 For use in Canada 856039–DB1 For use in the Czech Republic and Slovakia 856039–FL1 For use in Denmark, Finland, and Norway 856039–DH1 For use in France 856039–051 For use in Germany 856039–041...
  • Page 46 Remove the bottom screw covers. Remove the bottom screws: Remove the four Phillips 2.0×5.0 screws (1). Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 47 Remove the five Phillips 2.4×5.7 screws (2). Turn the computer over and set it on the base with the keyboard facing up and the unit open. Use a case utility tool to carefully separate the keyboard top cover from the base enclosure (1). Raise the keyboard top cover slightly to access the TouchPad and keyboard cables (2).
  • Page 48 Lift keyboard top cover away from the base enclosure (5). Reverse this procedure to install the keyboard top cover. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 49: Battery

    Battery Description Spare part number 3–cell, 41WHr, 3.615–AHr, Li–ion 844203–850 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the battery, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 50: Hard Drive Or Solid-State Hard Drive

    Reverse this procedure to install the battery. Hard drive or solid-state hard drive NOTE: The hard drive or solid-state drive spare part kits do not include the mounting brackets or the device cable. The hard drive or solid-state drive cable is available using spare part number 856011–001. The hard drive mounting bracket is available using spare part number 856011–001.
  • Page 51 Lift the hard drive or solid-state drive away from the base enclosure (4). Reverse this procedure to install the hard drive or solid-state drive. Component replacement procedures...
  • Page 52: Hard Drive Or Solid-State Drive Mounting Bracket

    Hard drive or solid-state drive mounting bracket Description Spare part number Mounting bracket, solid-state drive 856013–001 Mounting bracket, hard disk drive 856012–001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before disassembling the hard drive or solid-state drive, follow these steps: Shut down the computer.
  • Page 53: Usb/Audio Board

    Reverse this procedure to install the hard drive or solid-state drive mounting bracket. USB/Audio board NOTE: The USB/Audio board spare part kit does not include the cable. The USB/Audio board cable is available using spare part number 856007–001. Description Spare part number USB/Audio board 856016–001 IMPORTANT:...
  • Page 54 Lift the USB/Audio board away from the base enclosure (4). Reverse this procedure to install the USB/Audio board. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 55: Power Button Board

    Power button board NOTE: The power button board spare part kit includes the power button board cable. Description Spare part number Power button board 856017–001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board, follow these steps: Shut down the computer.
  • Page 56: Usb Port Shield

    USB port shield NOTE: The shielding spare part kit includes both the USB port shield and memory module shielding. Description Spare part number Shielding Kit 856014–001 Before removing the USB port shield, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 57: System Board

    System board Description Spare part number Equipped with an Intel Core i5–6200U 2.3–GHz (up to 2.8–GHz) processor (1600–MHz front side bus (FSB), 855963–601 3.0–MB L3 cache, dual core, 15W) and the Windows 10 operating system for use with the solid–state drive configuration Equipped with an Intel Core i5–6200U 2.3–GHz (up to 2.8–GHz) processor (1600–MHz front side bus (FSB), 855963–001...
  • Page 58 WLAN cables (5). Hard drive or solid-state drive cable (6). Display panel cable (7). Power connector cable (8). Remove the system board: Remove the ten Phillips 2.0×4.7 screws. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 59 Lift the system board from the left side at an angle (1). Release the system board from the base enclosure (2). Reverse this procedure to install the system board. Component replacement procedures...
  • Page 60: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless–AC 3165 802.11 ac 1×1 + Bluetooth® 4.2 LE Combo Adapter 806723–005 Realtek RTL8723BE 802.11b/g/n 1×1 Wi–Fi + Bluetooth 4.0 Combo Adapter 855106–855 Broadcom BCM4371 802.11 ac 2×2 WiFi + BT 4.1 Combo Adapter 856844–855 IMPORTANT: Make special note of each screw and screw lock size and location during removal...
  • Page 61 Release the WLAN module from the system board (3). Reverse this procedure to install the WLAN module. Component replacement procedures...
  • Page 62: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: The Fan/heat sink assembly spare part kit includes thermal material. Description Spare part number Fan/heat sink assembly 855966–001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the fan/heat sink assembly, follow these steps: Shut down the computer.
  • Page 63 Lift the fan/heat sink assembly away from the system board (3). Install a fan/heat sink assembly: Remove all thermal material from previous installation, if any. Apply thermal material to both the processor (1) and the heatsink (2). Reverse the steps above to complete the reinstallation of the fan/heat sink assembly. Component replacement procedures...
  • Page 64: Memory Module

    Memory module Description Spare part number 8.0–GB 2133MHz DDR4 820570–005 4.0–GB 2133MHz DDR4 820569–005 2.0–GB 2133MHz DDR4 851379–005 Before removing the memory module, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 65 Slide the memory module out of the connector (2). Reverse this procedure to install the memory module. Component replacement procedures...
  • Page 66: Speakers

    Speakers NOTE: The speaker spare part kit includes the speaker cable. Description Spare part number Speaker kit 856024–001 Before removing the speakers, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 67: Power Connector Cable

    Reverse this procedure to install the speakers. Power connector cable NOTE: The power connector cable is not available as a separate spare part. IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power connector cable, follow these steps: Shut down the computer.
  • Page 68: Display Panel

    Display panel NOTE: The display panel spare part number includes the TouchScreen board but does not include the display panel cable. The display panel cable is available using spare part number 856009–001. Description Spare part number 13.3–in, (1920x1080), FHD, UWVA/IPS, white light-emitting diode (WLED), 16:9 ultra wide aspect ratio, 856019–001 AntiGlare, ultra-slim-bent (2.85mm), TouchScreen, Multi-Touch enabled, eDP) 13.3–in, (1366x768), HD, UWVA/IPS, white light-emitting diode (WLED), 16:9 ultra wide aspect ratio,...
  • Page 69 Lift display panel away from base enclosure (3). Remove the display panel from the display back cover: Using a case utility tool, carefully separate the display panel from the display back cover (1). CAUTION: Do not apply pressure at the middle bottom portion of the panel, as this could lead to damage to the TouchScreen board.
  • Page 70: Touchscreen Board

    TouchScreen board NOTE: The TouchScreen board is not available as a separate spare part, but is included in the display panel spare part kit. Before removing the TouchScreen board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 71: Display Panel Cable

    Display panel cable NOTE: The display panel cable spare part kit includes adhesive. Description Spare part number Display panel cable 856009–001 Before removing the display panel cable, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 72 Remove the adhesive and disconnect the cable from the display panel (2). Reverse this procedure to install the display panel cable. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 73: Webcam/Microphone Module

    Webcam/microphone module NOTE: The webcam/microphone module spare part kit includes 2 microphone rubber isolators and double- sided adhesive but does not include the webcam/microphone module cable. The webcam/microphone module cable is available using spare part number 856010–001. Description Spare part number Webcam/microphone module 833962–005 Before removing the webcam/microphone module, follow these steps:...
  • Page 74: Wlan Antenna

    WLAN antenna NOTE: The WLAN antenna spare part kit includes the cable and foils. Description Spare part number WLAN antenna 856025–001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the WLAN antenna, follow these steps: Shut down the computer.
  • Page 75 Lift the cable away from the display back cover (3). Reverse this procedure to install the WLAN antenna. Component replacement procedures...
  • Page 76: Display Panel Hinges

    Display panel hinges NOTE: The display panel hinge spare part kit includes the hinge covers. Description Spare part number Display panel hinges 856316–001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the display panel hinges, follow these steps: Shut down the computer.
  • Page 77 Remove the hinge cover, if necessary (2). Reverse this procedure to install the display panel hinges. Component replacement procedures...
  • Page 78: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.
  • Page 79: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.
  • Page 80: Using Hp Pc Hardware Diagnostics (Uefi)

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device.
  • Page 81 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on–screen instructions to select and download the UEFI version you want.
  • Page 82: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...
  • Page 83: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.
  • Page 84: Restore And Recovery

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see...
  • Page 85: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 86: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.
  • Page 87: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.
  • Page 88: Specifications

    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
  • Page 89 Maximum altitude (unpressurized) Operating –15 m to 3,048 m –50 ft to 10,000 ft Nonoperating –15 m to 12,192 m –50 ft to 40,000 ft Operating environment...
  • Page 90: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide–range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3–conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 91 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV–F, 3–conductor, 1.0–mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 92: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 93: Index

    HDMI port wireless certification 16 right side 4 identifying 4 WLAN module 16 top 10 HP HDMI–to–VGA adapter, spare part lights computer major components 17 number 26 AC adapter and battery light 4 connector, power 4 HP PC Hardware Diagnostics (UEFI)
  • Page 94 76 system restore point removal 47 USB flash drive 77 creating 75 spare part number 23, 47 using HP Recovery media 75 system restore point, creating 74 power button, identifying 5 recovery media power connector cable 24 creating 74...
  • Page 95 traveling with the computer 16 USB 2.0 port, identifying 5 USB 3.0 port, identifying 4 USB external DVD–RW drive, spare part number 26 USB port shield removal 48 spare part number 48 USB/audio board removal 45 spare part number 23, 45 vents, identifying 14 video, product description 1 volume buttons, identifying 6...

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