1. Manuals
  2. Brands
  3. TSC Manuals
  4. Printer
  5. Alpha-2R Series
  6. User manual

TSC Alpha-2R Series User Manual

Direct thermal portable printer
Hide thumbs Also See for Alpha-2R Series:
Table of Contents

Advertisement

Quick Links

Alpha-2R Series
Direct Thermal Portable Printer
USER'S
MANUAL
i

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Alpha-2R Series and is the answer not in the manual?

Questions and answers

Related Manuals for TSC Alpha-2R Series

Summary of Contents for TSC Alpha-2R Series

  • Page 1 Alpha-2R Series Direct Thermal Portable Printer USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use,...
  • Page 3 Agency Compliance and Approvals EN 55032 Class B EN 55024 FCC part 15B, Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning. 4.
  • Page 5 RF exposure warning (Wi-Fi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
  • Page 6 Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement. Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil sans fil est inférieure à...

  • Page 7: Table Of Contents

    Contents 1. Introduction ......................1 1.1 Product Introduction ..................1 1.2 Product Features ..................2 1.2.1 Printer Standard Features ..............2 1.2.2 Printer Optional Features ..............3 1.3 General Specifications ................4 1.4 Print Specifications..................5 1.5 Media Specifications ..................5 2.
  • Page 8 6.2 Printer Function ................... 27 6.3 Calibrating Media Sensor by Diagnostic Tool .......... 28 6.3.1 Auto Calibration ................28 6.4 Setting Wi-Fi by Diagnostic Tool (Optional) ..........29 6.5 Setting Bluetooth by Diagnostic Tool (Optional) ........30 7. Troubleshooting ....................31 7.1 Common Problems ..................

  • Page 9: Introduction

    1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-2R economical printer. The Alpha-2R is a comfortable, light-weight printer capable of working with any mobile printing application where you need quick, simple receipts/labels on demand.

  • Page 10: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printing (receipts & partial label) Black mark reflective sensor Head open sensor 3 operation buttons (On/off, feed/pause, and cover-open buttons) Standard Model ...

  • Page 11: Printer Optional Features

    Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2 programming manual for supporting code page) Supported bar code Supported image 1D bar code 2D bar code BITMAP, CODABLOCK Code128 subsets BMP, mode, DataMatrix, A.B.C,Code128UCC, Maxicode, PDF-417, Aztec, MicroPDF417, (Max. 256 colors EAN128, Interleave 2 of graphics) code,...

  • Page 12: General Specifications

    IP54-rated environmental case with shoulder ○ strap ○ Mini type USB cable ○ Mini type USB to RS232 cable ○ Li-ion battery ○ Belt strap ○ Fork truck mount ○ Cart mount ○ 1"/2" media adapter 1.3 General Specifications General Specifications Physical dimensions 89.3 mm (W) 134.5 mm (H) x 56.5 mm (D) Enclosure...

  • Page 13: Print Specifications

    Drop 1.5m (5ft) Drop 1.5m (5ft) w/ IP54-rated environmental case with shoulder strap 1.4 Print Specifications Print Specifications Alpha-2R Print head resolution 203 dots/inch (8 dots/mm) Printing method Direct thermal (receipts & partial label) Dot size 0.125 x 0.125 mm (width x length) (1 mm = 8 dots) Print speed...

  • Page 14: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 15: Printer Overview

    2.2 Printer Overview 2.2.1 Front View Media cover release button Media cover LED indicator Feed/stop button Power on/off button...

  • Page 16: Interior View

    2.2.2 Interior View Tear edge Print head QR code label (link to TSC website downloads area for more information) Platen roller Black mark sensor...

  • Page 17: Rear View

    2.2.3 Rear View Li-ion Battery Battery open clasp USB interface Power jack Interface cover...

  • Page 18: Operator Control

    2.3 Operator control 2.3.1 LED Indication and Keys Power on/off button Printer status LED indicator Battery charge level LED indicator Wireless status LED indicator Feed/Pause button Keys Function 1. Press and hold for 2-3 seconds to turn on the printer. 2.
  • Page 19 Status Indication Printer is ready Green (blinking) Printer is paused Printer status LED Sleeping states (S-states) indicator Green (blinking every two /entered the sleep mode seconds) after stop working over 2 minutes Red (solid) Media cover is open Red (blinking) Printer error Green (blinking) Recharge the battery...

  • Page 20: Setup

    3. Setup 3.1 Install the Battery 1. Insert the left side of battery to the slot on the rear of the printer. 2. Push the right side of the battery clasp down and lock the battery. Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.

  • Page 21: Charge The Battery

    3.2.1 Charge the Battery 1. Open the interface cover and plug the power cord in to the power jack. Note: Please switch OFF printer power prior to plug in the power cord to printer power jack. When the battery is charging, please do not remove the battery from the printer, otherwise, please re-plug the power cord into a power outlet.

  • Page 22: Charge By Charger Station (Optional)

    3.2.2 Charge by Charger Station (Optional) 1. Plug the power cord to the power jack on the charger station. 2. Insert the battery along the slot to the right side of charger station as pictured. 3. Push the battery clasp and properly install the battery, it will start charging.

  • Page 23: Communicate

    Note: The four bay batteries charger station is also available for your reference. LED Color Description Green / Solid Battery is completely charged Red / Solid Battery is charging Red / Blinking Battery charging error No battery Battery is completely charged over 1.5~2 hrs. 3.3 Communicate 3.3.1 Connecting with the Communication Cable ...

  • Page 24: Connecting With Bluetooth (Optional)

     USB to RS-232 Cable (Optional) 1. Open the interface cover and connect the printer to the computer with RS-232 cable. USB interface (printer) RS-232 port (PC) 3.3.2 Connecting with Bluetooth (Optional) Turn on the printer and make sure the Bluetooth Default of device is opened.

  • Page 25: Loading The Media

    3.4 Loading the Media 1. Open the printer media cover by pressing the media cover release button. 2. Place the media roll at the correct side, and pull out enough paper over the tear edge. 3. Press the media cover on both sides to close it and make sure the media cover have closed correctly.

  • Page 26: Accessories

    4. Accessories 4.1 Install the Belt Clip Remove the battery on the rear of the printer and lock the belt clip on the hole above the battery. Press the ball on the belt clip to the hole as pictured. After reinstalled the battery, the printer can be hung on the belt.

  • Page 27: Install The Ip54-Rated Environmental Case With Shoulder Strap (Optional)19

    4.2 Install the IP54-rated environmental case with shoulder strap (Optional) Open the case top cover. Top cover Place the printer in the case. Note: The printing side must face the outside cover as indicated. Close the case top cover. The outside cover should be opened and fixed while printing.

  • Page 28: Install The Media Adapter (Optional)

    4.3 Install the media adapter (Optional) Open the printer top cover and install the media adapter in the media fixing hole as indicated. Media fixing hole The media adapters are installed in the media fixing hole on both sides. 3. The media which installed in the adapter can prevent the poor print quality.

  • Page 29: Power-On Utilities

    5. Power-on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button ( ) then turning on the printer power simultaneously and release the button at different positions of LED indicator. Please follow the steps below for different power-on utilities.
  • Page 30 Self-test printout Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness...

  • Page 31: Dump Mode

    ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ® ZPL is emulating for Zebra language. RS232 serial port configuration Numbers of download files Total &...
  • Page 32 Hex decimal data related to left ASCII Data column of ASCII data Note: 1. Dump mode requires 2” wide paper width. 2. Turn off / on the power to resume printer for normal printing.

  • Page 33: Printer Initialization

    5.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the FEED button then turn on the power switch. 3.

  • Page 34: Diagnostic Tool

    6. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer.

  • Page 35: Printer Function

    Exit line mode. Password Setup Set the password to protect the settings For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide on TSC website at Downloads \ Manuals \ Utilities \ Diagnostic utility quick start guide.

  • Page 36: Calibrating Media Sensor By Diagnostic Tool

    ※ The three different print modes below will be available according to your preference: Printer modes Draft mode Faster print speed with poor print quality Print in graphics optimization mode with slower print Optimum mode speed Standard mode Standard print speed and quality (Default) 6.3 Calibrating Media Sensor by Diagnostic Tool 6.3.1 Auto Calibration...

  • Page 37: Setting Wi-Fi By Diagnostic Tool (Optional)

    6.4 Setting Wi-Fi by Diagnostic Tool (Optional) 1. Make sure the media is already installed and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB) The default interface setting is USB interface.

  • Page 38: Setting Bluetooth By Diagnostic Tool (Optional)

    6.5 Setting Bluetooth by Diagnostic Tool (Optional) 1. Make sure the media is already installed and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB) The default interface setting is USB interface.

  • Page 39: Troubleshooting

    7. Troubleshooting 7.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 40 Missing printing on the left or * Wrong label size setup. * Set the correct label size. right side of label * The print head is dirty. * Clean the print head. Gray line on the blank label * The platen roller is dirty. * Clean the platen roller.

  • Page 41: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.

  • Page 42: Revise History

    Revise History Date Content Editor Kate Revise Agency Compliance and Approvals 2016/11/3 Revise Ch.1.3 General Specifications, Ch.2.3.1 LED Indication Kate 2016/11/4 and Keys, and Ch.3.2.1 Charge the Battery...
  • Page 43 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

Table of Contents