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Solutions To Common Problems - Electrolux EI23BC35K Use & Care Manual

Side-by-side refrigerator
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Solutions To Common Problems

Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition you do not
understand, you can usually avoid a call to your service representative by referring to this section for
an answer. Beginning with the following table, this information includes common problems, causes, and
suggested solutions.
Running Your Refrigerator
Compressor does not
Refrigerator runs too
much or too long.
Compressor does not
Digital temperature
displays are flashing.
Cooling system is turned Off.
Refrigerator is in defrost
Plug at wall outlet is
House fuse blown or tripped
circuit breaker.
Power outage.
Room or outside weather is
Refrigerator has recently been
disconnected for a period of
Automatic ice maker is
Doors are opened too
frequently or too long.
Refrigerator/freezer door may
be slightly open.
Freezer control is set too cold
(control found in fresh food
Fresh food/freezer gasket is
dirty, worn, cracked, or poorly
Electronic control system
keeps the refrigerator at a
constant temperature.
Electronic control system
has detected a performance
Turn cooling system On. See Controls
Section for location of cooling system On/
Off button.
This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-
delay fuse.
Reset circuit breaker.
Check house lights. Call local Electric
It's normal for the refrigerator to work
longer under these conditions.
It takes 8-12 hours for the refrigerator to
cool down completely.
Ice maker operation causes refrigerator to
run slightly more.
Warm air entering the refrigerator causes it
to run more. Open doors less often.
Ensure refrigerator is level. Keep food
and containers from blocking door. See
Problem section, Opening/ Closing of
Doors/ Drawers.
Set freezer control to warmer setting until
refrigerator temperature is satisfactory.
Allow 24 hours for temperature to stabilize.
Clean or change gasket. Leaks in door
seal will cause refrigerator to run longer in
order to maintain desired temperatures.
This is normal. Refrigerator goes on and off
to keep temperature constant.
Call your Electrolux service representative,
who can interpret any messages or number
codes flashing on the digital displays.

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