Ice Dispenser; Water Dispenser - Electrolux EI23BC35K Use & Care Manual

40
Solutions To Common Problems

Ice Dispenser

Problem
Dispenser will
not dispense ice.
Ice dispenser is
jammed.

Water Dispenser

Problem
Dispenser will
not dispense
water.
Water has an
odd taste and/or
odor.
Water pressure is
extremely low.
Cause
• Water supply is not connected.
•
Ice storage container is empty.
• Freezer temperature is set too
warm.
• Household water line valve is
not open.
•
Freezer door is not closed.
• Ice dispensing arm has been
held in for more than 4-5
minutes.
• Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
• Ice cubes are jammed between
ice maker and back of ice
container.
• Ice cubes are frozen together.
• Ice cubes are hollow or smaller
than normal.
Cause
• Water supply is not connected.
• Household water line valve is
not open.
• Freezer door is not closed.
•
Ice & water filter cartridge is
clogged.
• Front filter not fully installed, if
equipped
• Water has been in the tank for
a period of time.
• Unit not properly connected to
cold water line.
• Tubing used in the household
water supply and installation
may affect water taste and
odor.
• Water has a high mineral
content.
•
Cut-off and cut-on pressures
are too low (well systems
only).
• Reverse osmosis system is in
regenerative phase.
Correction
• Connect water supply (see Connecting The
Water Supply section).
•
Ensure ice maker is turned on. When the first
supply of ice is dropped into the container, the
dispenser should operate.
• Turn freezer control to a higher setting so that
ice cubes will be made. When first supply of ice
is made, dispenser should operate.
• Open household water line valve. Allow
sufficient time for the ice to be made. When ice
is made, the dispenser should operate.
•
Ensure freezer door is closed. (See Problem
Section, Opening/Closing of Doors/Drawers)
• Motor is overloaded. Motor overload protector
will reset in approximately 3 minutes. Ice can
then be dispensed.
• Remove ice container, thaw, and empty the
contents. Clean container, wipe dry, and replace
in proper position. When new ice is made,
dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
• Use the dispenser often so that cubes do not
freeze together.
• The ice & water filter cartridge could be
clogged. Replace the filter cartridge. Dispensing
system operates best at 30-100 psi water
pressure. Well water pressures should fall
within this range.
Correction
• Connect water supply (see Connecting The
Water Supply section).
• Open household water line valve. See Problem
section Ice Maker Is Not Making Ice.
• Ensure that freezer door is closed. (See Problem
Section, Opening/Closing of Doors/Drawers)
•
Replace filter cartridge.
• Push filter in until you hear two "clicks". Filter
should be flush with cabinet.
• Draw and discard 10-12 glasses of water to
freshen the supply and completely rinse out the
tank.
• Connect unit to cold water line that supplies
water to the kitchen faucet.
• For best results, use copper tubing for water
connections.
• Contact water treatment plant for help in
checking water supply source.
•
Have someone turn up the cut-off and cut-on
pressure on the water pump system (well
systems only).
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.