Touch Screen Symptoms; Power Symptoms; Network Symptoms - Partner SP-1030 Service Manual

Pos terminal
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Touch screen symptoms

Symptom
• Touchscreen does not
function
• No virtual mouse
• Cursor doesn't follow when
touching the screen

Power symptoms

Symptom
• Power shuts down unexpectedly
• Cannot turn the system on
• Cannot turn the system off

Network symptoms

Symptom
• Cannot access LAN
1. Install and run the touchscreen calibration program from the driver
CD.
2. Reseat the panel cable.
3. Reseat the touchscreen board-to-touch panel cable.
4. Replace the touch control board.
5. Replace the touch panel.
1. Reseat the power AC adapter cable.
2. Reseat the power AC adapter.
3. Replace the mainboard.
1. Hold down the power button for four seconds.
2. Replace the mainboard.
1. Confirm that network hub/switch (if present) is functioning
correctly.
2. Reseat the RJ-45 cable.
3. Confirm green and orange LED activity of the RJ-45 jack.
4. Check the network TCP/IP settings.
5. Remove and reinstall the driver.
6. Replace the network cable.
7. Replace the mainboard.
Corrective Procedure
Corrective Procedure
Corrective Procedure
47

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